- 2843 Geraldine Rd, Waterloo, IA 50703
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
About the Business
What people say about “Black Hawk Roof Company Inc.”?
Customer feedback is mixed regarding the roofing company's services. While many reviews highlight the efficiency, friendliness, and professionalism of the staff, there are notable complaints about communication issues and leftover debris post-work. Some customers experienced early start times without prior notice and unsatisfactory clean-up, which detracted from their overall experience. Serious concerns were raised about leaks and incorrect materials in a few cases, leading to significant dissatisfaction.
What Users Like The Most
- They made sure everything was picked up & put everything back in place.
- Highly recommend them! They are diligent, respectful, responsive and left the yard spotless.
- The process was very smooth and timely. Overall, great work and will use again.
What Users Like The Least
- No one told us they would come that early, so was a little annoyed to get woken up by people banging on our roof.
- They had to move deck furniture out of the way... but then didn't put it back.
- First, the color shingles were not what we requested. The roof leaked in at least 2 places after the shingles were replaced.
Recommended Reviews
I am so pleased with the work this company did. They were here at 7:30 & all finished by 4. They made sure everything was picked up & put everything back in place. Very friendly & very easy to work with. I would recommend them to everyone I know! Thank you for making this whole process so painless for me!!!
The roofers came at 6 in the morning to start roofing on July 5th. No one told us they would come that early, so was a little annoyed to get woken up by people banging on our roof. They parked in our grass, so I have two sets of tire indents in our grass now. They did get most of the roof done that day, and came back on Saturday to finish some last minute touches. They did leave their trailer in our driveway overnight and it was blocking my husbands car in the garage. I texted the person I was communicating with during the whole thing I believe a little before 8, and unfortunately didn’t reply til the afternoon so we had to cancel plans because I needed my car to get to work that morning. They did clean up there mess, and made sure there were no nails left in our yard or driveway, and I was pleased that they got the roof done so quickly.
The roof looks great but left behind all of their excess materials. They had to move deck furniture out of the way (only 2 plastic chairs) which I get but then didn't put it back and they could have swept or hosed off all the excess shingle dust that is riddled all over the deck and stairs.
- 2843 Geraldine Rd, Waterloo, IA 50703
- Industrial Roofing
- Free Estimates
- Locally Owned & Operated
- Warranties Offered
- Metal Roof
Frequently Asked Questions
1. Does the company offer free estimates?
Yes, Black Hawk Roof Company Inc. offers free project estimates.
2. Are warranties offered by the company?
No, Black Hawk Roof Company Inc. does not offer warranties.
3. Does the company offer senior discounts?
No, Black Hawk Roof Company Inc. does not offer senior discounts.
4. How is the company overall rated?
Black Hawk Roof Company Inc. has an overall rating of 4.3 out of 5 based on 23 reviews.
1. What services does the company offer?
Black Hawk Roof Company Inc. offers a range of roofing services, including roof installation, roof replacement, roof inspection, roof vent installation, gutter services, roof cleaning, and soffit repair.
2. Are there any services the company does not offer?
Black Hawk Roof Company Inc. does not offer eco-friendly accreditations, senior discounts, or emergency services.
3. Does the company offer emergency services?
No, Black Hawk Roof Company Inc. does not offer emergency services.
4. Does the company offer eco-friendly accreditations?
No, Black Hawk Roof Company Inc. does not offer eco-friendly accreditations.