- 1654 Bobcat Dr, Bozeman, MT 59718
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
About the Business
What people say about “Big Sky Toppers”?
Customer feedback indicates significant dissatisfaction with the service and communication at Big Sky Toppers. Multiple reviews highlight unprofessional behavior from staff, particularly regarding handling issues related to product defects and repairs. Customers reported rude interactions and a lack of responsiveness, leading to frustration and disappointment. While a few customers praised the workmanship and prices, the overall sentiment suggests that the negative experiences, especially concerning customer service, overshadow the positives.
What Users Like The Most
- If you're looking for a straight forward, fair price without being pressured for addons and unnecessary upgrades, look no further.
- Big Sky Topper and their staff made quick work of my truck topper issues.
- Highly recommend, they make every effort to make things right when they make mistakes.
- Mike has been wonderful to work with and very communicative.
- Super quick and very friendly.
What Users Like The Least
- The owner displayed the emotional restraint of a 4yr old, throwing a complete temper tantrum.
- Once I got home, I was able to get the hinge back in where it needed to be and fully repaired back to normal use.
- I was greeted with a rude 'what do you need?' after waiting a few minutes.
- I will drive to Helen.
- Ghosted me for a week. Still hasn't responded to phone calls or messages.
Recommended Reviews
Purchased a topper a few years ago. It has leaked since it was installed. On the 3rd attempt to get help fixing the leak, the owner displayed the emotional restraint of a 4yr old, throwing a complete temper tantrum and tried gaslighting me into believing it didn't actually leak. One of the most unprofessional, rude, and condescending interactions I've ever experienced. The topper still leaks. Do yourself a favor and spend your money elsewhere.
Went to get my topper resealed and new shocks installed in the windows.
Was told that the hinge broke off my window when they took the shocks off and it needs to be replaced ~$600 for a new one. I paid and left after they said the window had fallen out and that it was unrepairable…. Once I got home, I spent about 30 seconds with my buddy and was able to get the hinge back in where it needed to be and fully repaired back to normal use.
If you're looking for a straight forward, fair price without being pressured for addons and unnecessary upgrades, look no further. Mike and his team are knowledgeable and capable and will make sure you leave with the solution that works for you. Thanks for making my rig look great and function efficiently
Company Locations
Head Office
Branch Offices
- 1654 Bobcat Dr, Bozeman, MT 59718
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available