- 501 Marshall Ave SW, Roanoke, VA 24016
- Industrial Roofing
- Licensed & Insured
- Warranties Offered
- Slate Roof
- Green Roof
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About the Business
What people say about “Big Lick Roofing”?
Customer reviews for Big Lick Roofing overwhelmingly reflect a positive sentiment, highlighting the professionalism and expertise of the team throughout the roofing process. Many customers praised the effective communication, quick response times, and thorough follow-ups, which contributed to a smooth experience. The company is noted for its dedication to customer service, often going above and beyond to ensure satisfaction. Timely completion of projects and quality workmanship are frequently mentioned, reinforcing the reliability of their services. Overall, Big Lick Roofing has established a strong reputation for delivering excellent roofing solutions.
What customers highlight
- The entire experience from start to finish was smooth sailing.
- They take the time to listen and discuss improvements without pressuring me into signing.
- Dakota and team fought tirelessly to get a new roof approved through an insurance claim.
- William Yopp was very knowledgeable and respectful.
- The team did a quick and efficient job with thorough cleanup.
What customers mention as negative
Not mentioned in available reviews.
Recommended Reviews
Best quote of three I received. Initial contact was with Gage that came to the house.
When date was set, the crew was here early and worked late due to the threat of rain the next day. All the guys worked hard in the heat and the work was good and so was the cleanup. My wife and I are pleased with the work, and the results.
From beginning to end, everything was professional. After calling about a leak in the ceiling, I received a call back the next day from Hannah. She set up an appointment the following day. Will came to the house, checked out things in the attic and determined that it was not the roof but a leak from the HVAC unit. I appreciate his assistance and knowledge. I won’t hesitate to contact this company again.
If you need a roof, stop scrolling and CALL GAGE. I’m not even kidding—this man doesn’t just sell roofs, he blesses your house with a crown. Working with Gage was like having your favorite cousin who actually knows what he’s doing show up and save the day.
He’s professional, hilarious, and probably the kindest human being I’ve ever met (like, if Mr. Rogers sold roofs, this would be him). Gage made the whole process smooth, stress-free, and honestly kind of fun? Who laughs this much while talking shingles??
Bottom line: If you want a roof done right, done fast, and done with good vibes—Gage is your guy. 10/10, would let him climb my house again. ️
My roofing project went wonderfully. The expert manager - Gage Washburn- quoted the job and was on site during the job and made sure everything was done as expected. ( Price was also better than competitors for the same roofing materials. A very important component!.) Very easy and pleasant to work with. The installers were also very very professional and skilled. I highly recommend Big Lick.
Big Lick Roofing was awesome for our new roof! William was very helpful and informative throughout the process! I would highly recommend Big Lick Roofing!!
William Yopp gave me a quick and honest assessment of the condition of my roof and got the job done in a timely fashion.
Caleb and Edgar did a roof repair due to satellite damage. They did a great job and communicated everything with us. Sent us pictures throughout the process. Great to work with!
Very professional, I would HIGHLY recommend! The entire experience from start to finish was smooth sailing. They came out last summer for a free consultation and I called back in April of this year to schedule. My roof was completed about a month later. One very small hiccup in commutation but William went above and beyond to make it right without me having to ask.
Thanks again William and the rest of the team at Big Lick Roofing.
Had the opportunity to work with the people at Big Lick Roofing. I wouldn’t hesitate to use them for any exterior project on my home. They take the time to listen and discuss improvements without pressuring me into signing. If you’re looking for a quality roofer in the area give them a call.
Big Lick Roofing turned a terrible experience dealing with Allstate for a new roof into a positive one. Dakota and team fought tirelessly to get a new roof approved through an insurance claim after attempting to deal with it on my own. I was ready to give up multiple times but Dakota never did and I am forever grateful! He came recommended to me by asking the community and now I’m passing along the recommendation as well. If you are able to file a claim for a new roof through insurance, do yourself a HUGE favor and call Big Lick Roofing!
We worked with Big Lick Roofing on a commercial property for our ABA Clinic located in Roanoke, Boundless ABA. They did an excellent job and at a competitive price. Caleb did a great job communicating updates and followed through on everything he said he would. Strongly recommend.
William Yopp was awsome in working with me thru my roofing needs. Very patient person and responded back very quickly with any questions I had. I would recommend Big lick Roofing for your roof work for sure.
Very good job with and timely with all things involved in getting new roof and solar. Answered questions when we had them. Would recommend them highly.
YES! Big Lick Roofing is the best! I contacted several local roofing companies for a relatively "small job" (not a full roof, but roof damage)...and NONE OF THEM RESPONDED! NOT ONE...except Big Lick Roofing! Excellent service/work from Caleb and the team at Big Lick Roofing - from the assessment, to the estimate, to project completion - now THIS is what customer service and a work ethic is supposed to be in America, and Big Lick Roofing is the best, hands down!
William “Will” and Big Lick Roofing are great. Will explained everything about the new roof, the shingles that would be used, the install, the warranty, and post install in clear terms that we could understand so we bought the new roof from Big Lick. Will’s follow up and attention to detail during the install and post install were second to none. I highly recommend Will and Big Lick Roofing.
They did a wonderful job. Couldn't ask for better and finished in a timely manner. William Yopp was very knowledgeable and respectful and didn't waste any time coming to give us an estimate. Aiden was also wonderful and worked really hard on our house and very respectful. If we ever need anymore work done, we will be calling William. Awesome job guys. Thanks so much to all of the workers for a job very well done.
Great experience from start to finish! Everyone was friendly and professional, our new roof looks great and they did a very thorough cleanup. We had such a good experience we hired them for another large job.
The team at big lick roofing was very communicative, easy to reach, and their team did a quick and efficient job. Obviously, I’m not able to get on our roof to inspect everything that was done, but it appears that all the flashing that we contracted them to replace, has been done as needed. Thanks to Amanda for her great communication!
Gage was very helpful in answering all questions we had. He was very patient while we chose the color we wanted to go with. He sent us pictures of roofs with similar colors that we were looking at and even got onto the roof and held the samples up to our siding to help give us a better idea of what our choice(s) would look like. Gage was present during the installation of our roof and followed up afterwards to make sure we were happy with our roof.
I highly recommend Big Lick Roofing. Dakota is very knowledgeable and communicated extremely well during the process of my projects.
I have been using Big Lick Roofing for both my personal needs, as well as my contracting business, for a couple of years now. They have been professionals in all aspects. Very timely and very clean. I highly recommend giving them a call when you have any roofing or gutter needs.
We cannot recommend Big Lick enough for anyone looking to upgrade their roof, or anyone who has woken up on Monday morning missing shingles from a bad storm like we did! Dakota and his team of skilled professionals helped us tremendously between explaining the ins and outs of roofing insurance claims, and breaking down all of the intricacies of the roofing systems that Big Lick offers. The renovation of our new roof was seamless. Originally being quoted for only a repair, Big Lick was able to work with our insurance to prove that we needed a new system. Once supplies came in, our roof was completed in a single day! We couldn’t be happier with our new roof, and greatly appreciate the hard work and care that the team put in to help us!
Dakota & Big Lick roofing did a fantastic job on our house ! Very Professional , Efficient and fair priced .They removed our old roofing & flashing and installed the new GAF roof in just over eight hours !! Clean up was perfect , No sign that they were even here except for how GREAT the house looks with our new roof . HIGHLY RECCOMMEND Big Lick Roofing for your next roofing project !!!
Over all i am very pleased with the quality. Communication between customer and workers needs improvement. Very nice people to work with. One thing i wasn't happy about was the fact that when job was quoted no roof ventilation was included and it was clear that there was clearly soffit venting around perimeter of house.
They are amazing! I worked with Gage - he was very knowledgeable and provided me in-depth information along with quotes on both asphalt and metal roofing. Their prices were surprisingly affordable, had great warranties, and even came with financing/payment plans. Amanda was pleasant, always a call away, and there to provide assistance when needed. I was told it would take up to 4 weeks for the team to get out to me, and got my roof within a week of signing the contract. Not only did the project start ahead of schedule, they were able to provide me with a new roof in roughly 5 hours with a five-man team. Absolutely amazing! I love my new roof. Big Lick Roofing is just incredible. Great communication, friendly staff, focused on attention to detail, and most importantly affordable. I am a very satisfied customer.
I’m very happy with my experience with Big Lick Roofing. Will answered all my questions from estimate through completion. Aiden and the work crew showed up on time, worked hard, and did a great job, finishing in two days as promised. Again Will was great and I was pleased with the whole process.
Such a great company to work with. They are very knowledgeable about the products they use. He was very helpful in picking out the color. The job looked great when they were done and they didn't leave any mess. Definitely recommend them.
In desperate need of a new roof, I called Big Lick Roofing as well as Two other reputable Roofing Companies. Big Lick Roofing offered me a quality metal Roof at a fraction of the cost as to what the competitive roofers were asking. They came in, completed the job in two days time. All debris from the old roof was cleaned up and hauled away. A huge sense of relief knowing my home is new safe from the elements of rain or snow. A big thank you to Gage for your help and expertise and answering my many questions. Your guys were very professional In the work they completed on my roof. Sincerely, Debbie
I had the pleasure of working with William Yopp for my roofing needs, and I cannot recommend him highly enough. William's expertise in roofing was evident from our first conversation; he thoroughly assessed the situation, provided clear explanations, and offered practical solutions tailored to my needs. His attention to detail and commitment to quality craftsmanship ensured that the job was completed efficiently and to the highest standards. Additionally, William's excellent communication skills made the entire process seamless and stress-free. I am extremely satisfied with the results, and I would not hesitate to enlist William's services again in the future. Five stars without a doubt! Good job Big Lick Roofing!
William Yopp is an absolute gem when it comes to roofing expertise! From start to finish, he showcased unparalleled knowledge and professionalism. His attention to detail and thorough explanation of roofing options made the entire process seamless and stress-free. William's dedication to ensuring our satisfaction was evident every step of the way. Not only did he deliver exceptional results, but he also went above and beyond to exceed our expectations. Without hesitation, I highly recommend William Yopp for anyone seeking top-notch roofing services. Five stars simply aren't enough to express our gratitude for his outstanding work!
I would highly recommend Big lick roofing for the high quality of their work, the timeliness and professionalism! I appreciate all the hard work they put in installing a new roof to my house!
Dakota the owner of Big Lick came to my home to try and find a leak I was having from a roof I had put on by another company. He addressed not only the leak but other minor issues he found while inspecting my roof. They are professional, experienced, and reasonably priced. I highly recommend Big Lick to anyone needing roof work done and will not hesitate to use them again in the future. Thanks Dakota!
Sincerely, Jon/Troutville
Didn’t do my roof personally but they replaced my man’s mom’s roof in Rocky Mount, VA and since she doesn’t do all this tech savvy stuff, she agreed that I should do a review! They did an excellent job! Timely, friendly, and fast! Great communication! It is beautiful! She’s been trying to get her roof replaced for about a year and the ones who were supposed to do it never got back in touch with her, even after giving a quote and timeframe as to when they would start! Thank you Big Lick Roofing for coming through for her!
William Yopp came an looked at our roof an gave us the estimate, the crew was very nice an cleaned up afterwards and Mr Yopp did a very good job supervising the work. We are very pleased an thankful for the work and job.
I give Big Lick Roofing a 5 star.
Working with William from beginning to the end, the process was punctual across the board. He and his crew arrived in a timely manner, they had the house and yard protected from any debris during all phases of the old roof coming off and new roof going on. William was also courteous enough to ask about our dogs, as his crew could take a break so the dogs could get outside and have a break of their own, we appreciate that.
At the end of the job the yard was meticulously policed up, and the new roof looks great!
My neighbor highly recommended Big Lick Roofing to me. I called and William Yopp was assigned to review and set up my new roof. From the very start, I had a great experience working with such a nice guy. I highly recommend him and his company.
I recently had the pleasure of working with Will Yopp, and I just had to share my experience! From start to finish, he went above and beyond to ensure my satisfaction.
First off, let me tell you about his customer service – it's top-notch! Will took the time to meet with me personally and discuss all the available options for my roof. He patiently walked me through the various materials, explained the pros and cons, and even offered valuable insights to help me make an informed decision.
What really stood out was his willingness to answer all my questions. I'm not exactly a roofing expert, but Will never made me feel like my questions were a bother. Instead, he took the time to explain everything in a way that was easy to understand. It's rare to find a professional who combines expertise with genuine customer care!
Now, let's talk about the leaky roof situation. Will didn't just identify the problem – he took immediate action to prevent any further damage. He expertly tarped the leaky area, giving me peace of mind until the new roof could be installed. That quick response and attention to detail really saved the day!
When it came time for the actual roof replacement, Will and his team executed the job flawlessly. The new roof looks fantastic, and I couldn't be happier with the results. The entire process was smooth, efficient, and stress-free.
In conclusion, if you're in need of a roofer who not only knows their stuff but also cares about their customers, look no further! I wholeheartedly recommend this roofing company for their outstanding service, professionalism, and genuine commitment to customer satisfaction. A+ all the way!
Dakota and Big Lick Roofing came highly recommended and we quickly found out why. Our roof was replaced under an insurance claim and Dakota quickly inspected the roof and explained what was missing on the insurance claim that needed to be done. We had lots of wood rot due to years of a leaky section. The insurance was trying to ignore this and also not replace a section of the roof that had to be removed. Dakota and his team went to bat for us and despite the insurance group saying it would never be approved, Big Lick Roofing proved correct in their assessment. The replaced roof looks great, the wood was properly replaced, and we couldn't be more satisfied. Without their help, we would have either paid a lot more out of pocket or gotten less than quality work. I will use Big Lick Roofing for all of my roof related projects in the future and highly recommend you do as well.
Dakota Weddle and his professional roofing team provided our fostering champions with our amazing roof. This roof will provide cover for many aging out foster teens. Big Lick roofing is a community business that provides a High Quality roof and a very courteous team! They are the go to roofing company in our area!
A fantastic company.great product everyone was extremely patient with my multiple questions and answered them in a way that was easy to understand.Gage and Dakota explained every step of the way and were always available . Recommend Big Lick Roofing to any one I meet
I bought a home and had an emergency with home insurance that required my roof get done quickly, the promised it be done within about a month and a half but got me booked for only a few weeks later. I also had an active leak before they could get the roof done so they came out and put up some temporary tarps to ensure we wouldn't take on any more water damage, free of charge. They got everything delivered the day prior and got all the work done in a single day. I always had a contact to reach out to for questions or concerns, they had a few options for price and quality to make sure we got something that would work for us. I was worried that they were going to end up "needing to replace" a bunch of decking and up charging me for it, but that never happened. The job ended at exactly what I was quoted, faster than I expected, and it looks great. I would recommend to anyone.
Also the customer dashboard that they have is pretty convenient and easy to use as well.
They got it done very quickly, cleaned up nicely. William Yopp was good to work with and we were very pleased with the job they did.
Will Yopp gave us a quote and told us what to expect. He kept us informed and was on top of responding to all of our questions. The whole process was seamless and professional. Will and his crew’s experience was more than I could have expected. They came highly recommended and I send them to anyone needing roof work with high recommendation.
Fantastic group to work with on our roof replacement. Dakota worked with is on our time-line and ensured the insurance company had correctly assessed the repairs needed. We were considering going with a metal roof but after seeing the GAF UHDZ shingles and how well they are made, and the feel of the materials, we chose GAF. WE COULD NOT BE HAPPIER. Our roof looks 1 million times better than before. We had architectural shingles, but these UHDZ shingles give our home a high end custom look and I bet it has added value beyond just a new roof.
Dakota and his team at Big Lick are professional, understanding, knowledgeable, not pushy, and will make the whole process extremely easy. Thank you to Big Lick Roofing for everything!
#HeavyGapproved
These guys were great from first to last. Very polite and friendly. The quality of the roof is wonderful. They also fixed some hidden problems we were unaware of. Yes, they were higher than other quotes we got but the materials they use far exceed the others. We plan on passing our home on to our children and we want them to have something that will last.
Dakota and his team were great. Dakota stayed in touch with me and gave me status updates prior to the start of the job, they showed up on time and were very neat and cleaned up afterwards. After completing, Dakota went over everything with me
Only company that called back. Responded quickly and provided very reasonable quote. Expedited delivery of shingles and roof will be done within 2 weeks of contacting them. Gage is excellent to work with. Highly recommend them so far
Will was awesome to work with. Answers questions promptly. The roof crew are some of the hardest working people I’ve met. Dakota and Jon also had great personalities. Down to earth people who do great work. This is the second roof in a year that our family has had Big Lick complete.
i would just like to say what a very pleasant experience it was to deal with the staff at big lick roofing. From Will the salesman who even inspected our roof with a drone to ethan the project manager to el dormo and his crew who installed the roof all were professional and very reliable. our roof looks great and after they finished installing the roof they completely cleaned uo the yard. Big Lick Roofing was very competitive on their price also. I would no hesitate to tell any of my friends to use Big Lick Roofing for their roofing needs.Tthank yall again for a job well done.
I knew I needed to do something about my roof, but I only realized how many issues I had once Dakota got up there and showed me. He took the time to explain and showed me the problems. Very frustrating because my roof was replaced in 2009 by a company that went out of business. Dakota gave me options to consider as I was concerned about cost. After reviewing my options we agreed on the right fit for me. THey finished in 1.5 days and cleaned up all of their mess. Unlike the last company. Everyone was very polite and I am happy. It stinks to have to spend money on a roof, but at least I trust that this time I got well taken care of and I feel confident about the quality of the materials and the work. Thanks, Dakota and your team for allowing me to finally rest easy about my roof.
They recently did a full roofing job and I was so impressed with the quality of work and the results are amazing! I have received so many compliments on my new roof!! The professionalism of the staff and especially Dakota was amazing! Any questions I had he answered promptly and was present from the beginning to the end. I would highly recommend them anytime!
I called Big Lick Roofing for a quote. They were quick to get me the quote and walked me through the process. Warranty and guarantees were explained. I’m very happy with the service provided! Would definitely recommend.
We were thoroughly pleased with Dakota and Big Lick Roofing. Dakota worked really hard to get our insurance company to pay for a new, top quality roof. He spent a lot of time with us and was very responsive and prompt to answer any questions or concerns. Would highly recommend Big Lick Roofing!
A big thank you to Dakota and his insurance team for assisting me with getting a new roof paid for by my homeowners insurance. When the insurance only wanted to pay for one section of the roof Dakota went to work to prove why they should pay for the entire house, sunroom and carport. Thankfully they agreed and we now have a new roof. His crew did an excellent job.
I highly recommend giving Dakota and his team a call for assistance in navigating your homeowners claim for a new roof
After fighting typical Spring weather in Roanoke, we were able to replace my old shingle roof with standing seam metal and new skylights. Everyone I dealt with was professional and the team worked hard, sometimes until dark, until the job was done. Completely changed the look of the home!
Will and his crew were amazing!!! Professional and courteous. I am so pleased with the full roof replacement and would recommend them to anyone. Great experience all the way around!!!!
I have several rental properties, this is the second time I have used Big Lick Roofing. They do a professional job and are clean in their work.
Edited: So the owner of the company called me after some miscommunications and is going above and beyond customer service professionalism! He is agreeing to come down and check the roof over himself. Highly recommend them
Big lick did a great job on my house and garage and even wrote a card thanking me for trusting them with their services 10/10 would recommend and great prices too. Hard to find places that still treat customers right and this is certainly one that does Thanks again y’all
We are thrilled with our Big Lick Roofing experience! From the sales pitch to job completion, they have been responsive and professional. Clean up was spotless, they take that very seriously. Highly recommend!
I appreciate that they came when they stated, sent an estimate, kept me informed every step and had roof installed in a timely manner. Very kind when I called with questions. And I was able to finance easily. Thank you William for your support!
Very professional organization from the initial sales call and instant quote process to the job scheduling (actually moved my job up due to leaking roof issues) thru installation and clean-up. Although they were not the low bid they were very competitive. I have zero regrets going with Big Lick Roofing - very satisfied!
We noticed our sky lights were leaking. We had called multiple roofing companies. One of which said we needed to have them removed because they weren't placed correctly. We called Dakota at Big Lick Roofing to get an estimate. He came out the next day with his drone to take pictures. Long story short Big Lick Roofing installed our new roof in one day and we were able to keep our sky lights! Plus, we had gutter guards installed. I would highly recommend them to anyone that needed work done. Very professional and client centered.
Found a leak and called William Yopp with big lick roofing and he came out the same day. Inspected the roof and what was best to fix the issues. Estimate was given ; we accepted and within 2 weeks we were squared away with a new roof. Great quality, great service, and on time repair. I highly recommend giving Will a call.
I would recommend these guys to anyone! I mentioned needing a roof and Levi gave an estimate with the quickness! And within the month I had a new roof! And gutters! It made our house look absolutely amazing! Dakota and his crew are definitely the guys to go to!
I don’t know where to start- buying a roof is a huge investment (especially for a first time home owner!). When I called Big Lick Roofing, I immediately received the best client service (which is hard to find these days). They came to my house the next day and we talked through my concerns and ideas of how I wanted my new roof to look. I could not be happier with the turnaround. Fast, reliable, and I feel so safe knowing I have the best warranties to protect this investment. I Recommend Big Lick Roofing 10/10!! I am so happy with my new roof!
We knew we needed a new roof and was going to call around and get estimates, but after talking with Big Lick Roofing we knew we didn't need to look any further. Excellent service, above and beyond. Would recommend them highly.
First off, we couldn’t be happier after choosing Big Lick Roofing to replace our roof after suffering years of wind damage. Dakota was prompt, patient and thorough in his responses and help throughout the job. The actual replacement only took one day thanks to William and his crew. Cleanup was total - except for the new roof, it’s like they were never here. Would recommend calling here first for your roof.
Dakota the owner came out himself to do the estimate. He even took the time to walk my roof and check everything out. He took his time doing the estimate and went over everything with me. He gave me the impression that he cared about the job and wasn’t just a salesman trying to get a quick sale.
The crew doing the job was quick and professional. They took extra care to clean up around the house. My back deck can only be accessed from inside the house but the crew took the time to put up a ladder and clean off the deck as well so they wouldn’t have to bother me.
I spoke with several roofing contractors as I was preparing for a new roof. Levi came out for my estimate. He was professional, knowledgeable and provided the most detailed explanation of their products, process and installation. The price was competitive and within 2 weeks the materials and crew showed up. The roof was replaced within a day. I had a question about the installation and Dakota was at my house and on my roof within a few hours (in the rain no less) and all is well. Quality products, quality installation and a business that is well run and cares about their clients. I highly recommend. Thanks guys!
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