Betterton Gutter & Sheet Metal
- 3428 Valley Ave SW, Decatur, AL 35603
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Warranties Offered
About the Business
What people say about “Betterton Gutter & Sheet Metal”?
Customer reviews indicate a generally positive sentiment towards the company, especially regarding their professionalism and customer service. Many customers praised the team's friendliness, timely responses, and attention to detail, particularly in handling delicate areas like flowerbeds. However, there were significant concerns regarding pricing transparency after a customer experienced a drastic increase between the initial quote and the final bill. Despite this serious issue, most reviews highlight a well-executed job and effective communication from the company throughout the process.
What Users Like The Most
- The crew did a great job. Very friendly and respectful.
- What great customer service. I will definitely call them in the future for any metal roof issues.
- Did everything they said they would. Cleaned up after the job.
- Estimators were very polite and knowledgeable.
- Betterton called halfway through the estimated wait time and let me know they might be pushed out a bit.
What Users Like The Least
- I was never quoted anything near this! Their estimator had no excuse but saying 'he could not do the work for $720'.
- I am very disappointed this company was so unprofessional.
- One star is given because installers were on time and did a professional job.
Recommended Reviews
The crew did a great job. Very friendly and respectful. I have flowerbeds all the way around the house and they were very careful with the ladders.
I called and asked them to come out and look at some flashing that that came loose on my metal roof. They came out the next day, reattached my flashing, and cleaned up some dark spots ---- all for free! What great customer service. I will definitely call them in the future for any metal roof issues.
I was given 2 quotes 12/28/22. One for $620 house and one for $720 house and shed by e-mail. A week later 1/6 work was done I was made to pay $1140. I was never quoted anything near this! Their estimator Josh had no excuse but saying “he could not do the work for $720”. We are a veteran military family and I am very disappointed this company was so unprofessional. I do not recommend them at all!!! One star is given because installers were on time and did a professional job.
137 locals recently requested a quote
- 3428 Valley Ave SW, Decatur, AL 35603
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Warranties Offered
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