Belletetes of Winchendon

Went to buy a piece of conduent. Shelf says $9.99. get the the register and blonde woman tries to charge me 13.99..i told her what the shelf price was , she never went to check it. Just said well it's 13.99. so I didn't buy it . I told her that the shelf price should match the register price. She said she would check into it later..and I go there every weekend. Nice job lady. This is why people make the trip to home Depot.

Big thanks to Mike over in contracting. Needed help with a purchase of a toilet and other items. Gave me some great advise which made the job go smoothly. Thanks again Mike. I've lived here for 30 years and belletetes has always been a great place.

It was great they have such a great supply of everything you need , and the prices are reasonable we bought 4 gals of paint and a PURDY brush , cant wait to paint

Found the hardware I needed. Not totally impressed with drill bit or file selections but had alternatives that would work for job scope. Prices reasonable and store well organized. 3.5 stars

It a place to shop and get the small things for home. The price is a little higher than normal.

I went Jaffrey location the sales person Rick was so helpful he made my project much easier. They are lucky to have such a great employee.

I always go to Belletes for the quality of materials. And the help is knowledgeable on the products. The yardmen are very helpful. Rick Dzwilewski. Winchendon. Ma.

Horrible customer service, girl at counter was very rude, asked if they had any air conditioners available for $129 they had advertised from June 25th to July 5th I was told we don't have them ,when I asked for a rain check or when she thought they'd be getting more in,she replied "I don't friggin know,and im not giving you a rain check either cuz i dont have too!!! I asked to speak with her manager and was told he wasn't in the building yet. This is unacceptable customer service and I will NEVER shop here again.

I called to inquire about plain white bathroom tiles bc they advertise for bathroom and kitchen projects and was abruptly told that they don't sell them. I didn't receive "exceptional service" and she hung up before I could ask anymore questions. I told her they were to make coasters and didn't get the chance to ask any other questions pertaining to the remodel I'm doing on my own home because she hung up. I'm disappointed with the customer service and confused why a home improvement store wouldn't carry plain white standard 4x4 tiles. ‍♀️ I also needed a quote on lumber, wallboard, and paint but I won't be calling back. The people who speak to customers on the phone are the face of the company. They can make or break sales and sometimes a small sale can lead to a better and more sizable one.

Needed to replace glass on an exabition frame. Asked attendant if he could clean it and he was amenable to do it. People are very pleasant and friendly. I was in and out in no time at all. Glass was pre cut for the size I needed.

Mr. P says

Had great price on suit bird seed. They saved me last yr, they had one of the last generators in the area.

I would rather not Express how I feel about the way they treated me at this time. I used Belletetes for many years while putting up many houses when Ted was in charge, but things have changed. It's a shame I don't spend enough on items now and they dropped me from getting contractors discounts. I will leave it at that. I get most of my products from National Lumber nowdad's except for a number of small items.

They are okay, they could be better. We order a lot through them because they are local but the employees there look miserable. Like they don't want to work/be there. They have no personality. When we ask them questions, they give me that horrible look, like if I'm asking them to run across country or something.