Logo of Belletetes of Winchendon

Belletetes of Winchendon

  • 245 Central St, Winchendon, MA 01475
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Belletetes of Winchendon, we pride ourselves on our extensive expertise in roofing and construction services. Located at 245 Central St, Winchendon, MA, we specialize in a variety of projects, including roof deck repair, waterproofing, skylight installations, and more. Our versatility allows us to handle both residential and commercial projects with precision and care. Our commitment to organization and attention to detail ensures that every project is managed effectively from start to finish. We understand the importance of delivering durable, high-quality results that provide long-term value to our clients. Whether you need a simple roof repair or a complex installation, our well-coordinated team is equipped to meet your needs with reliability and professionalism. Serving Winchendon and the surrounding areas, we are dedicated to being your go-to resource for all roofing and construction supply needs, ensuring that you receive the support and expertise necessary to complete your projects thoroughly.

What people say about “Belletetes of Winchendon”?

Overall, customer feedback for Belletetes is predominantly positive, highlighting excellent customer service and knowledgeable staff. Many customers appreciate the helpfulness of the employees, as well as the variety of products available at reasonable prices. However, there are notable instances of poor customer service experiences, particularly regarding pricing discrepancies and rudeness from staff, which have left some customers feeling disappointed. The delivery service has not been mentioned explicitly, but the prompt assistance in stores has been recognized. Communication seems to be an area needing improvement, as several customers reported abrupt interactions.

What Users Like The Most

  • Trevor and the Belletetes team go above and beyond to provide great customer service.
  • All the staff are very helpful and friendly, always pointing me in the right direction.
  • They matched the paint perfectly and replaced it with no problem.
  • People are very pleasant and friendly. I was in and out in no time at all.
  • I always go to Belletetes for the quality of materials.

What Users Like The Least

  • I was told we don't have them, when I asked for a rain check she replied 'I don't friggin know.'
  • I didn't receive 'exceptional service' and she hung up before I could ask anymore questions.
  • It's a shame I don't spend enough on items now and they dropped me from getting contractors discounts.

Recommended Reviews

Overall Company Rating
Good 3.6
Out of 16 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
peter bradley
Jul 31, 2025

Trevor and the Belletetes team go above and beyond to provide Great customer service. I highly recommend Belletetes for all your construction supply needs

Retro Pro
Jun 20, 2025

I have been a frequent flyer at the Winchendon location lately, all the staff are very helpful and friendly, always pointing me in the right direction getting me exactly what I need. I do a little bit of everything and they have a vast selection for great prices!

cudastrat1
May 27, 2025

Went to get paint to do touch up with a small one inch chip to match. It was an off white and they matched it perfectly except we both thought it was eggshell. I saw that when it dried it should have been satin and went back and they replaced it with no problem. It matches perfectly now. Great job matching the off white.

Bill Walsh
Feb 18, 2023

Went to buy a piece of conduent. Shelf says $9.99. get the the register and blonde woman tries to charge me 13.99..i told her what the shelf price was , she never went to check it. Just said well it's 13.99. so I didn't buy it . I told her that the shelf price should match the register price. She said she would check into it later..and I go there every weekend. Nice job lady. This is why people make the trip to home Depot.

Gary Antilla
Jun 6, 2021

Big thanks to Mike over in contracting. Needed help with a purchase of a toilet and other items. Gave me some great advise which made the job go smoothly. Thanks again Mike. I've lived here for 30 years and belletetes has always been a great place.

James snow
Apr 27, 2021

It was great they have such a great supply of everything you need , and the prices are reasonable we bought 4 gals of paint and a PURDY brush , cant wait to paint

Todd Rusch
Apr 13, 2021

Found the hardware I needed. Not totally impressed with drill bit or file selections but had alternatives that would work for job scope. Prices reasonable and store well organized. 3.5 stars

Donald Kastner
Nov 8, 2020

It a place to shop and get the small things for home. The price is a little higher than normal.

Diane
Jul 30, 2020

I went Jaffrey location the sales person Rick was so helpful he made my project much easier. They are lucky to have such a great employee.

Richard Dzwilewski Sr
Jul 25, 2020

I always go to Belletes for the quality of materials. And the help is knowledgeable on the products. The yardmen are very helpful. Rick Dzwilewski. Winchendon. Ma.

Jenn Bonitz
Jun 26, 2020

Horrible customer service, girl at counter was very rude, asked if they had any air conditioners available for $129 they had advertised from June 25th to July 5th I was told we don't have them ,when I asked for a rain check or when she thought they'd be getting more in,she replied "I don't friggin know,and im not giving you a rain check either cuz i dont have too!!! I asked to speak with her manager and was told he wasn't in the building yet. This is unacceptable customer service and I will NEVER shop here again.

Lesley Ouellette
Nov 7, 2019

I called to inquire about plain white bathroom tiles bc they advertise for bathroom and kitchen projects and was abruptly told that they don't sell them. I didn't receive "exceptional service" and she hung up before I could ask anymore questions. I told her they were to make coasters and didn't get the chance to ask any other questions pertaining to the remodel I'm doing on my own home because she hung up. I'm disappointed with the customer service and confused why a home improvement store wouldn't carry plain white standard 4x4 tiles. ‍♀️ I also needed a quote on lumber, wallboard, and paint but I won't be calling back. The people who speak to customers on the phone are the face of the company. They can make or break sales and sometimes a small sale can lead to a better and more sizable one.

Phillip Tocci
Nov 11, 2018

Needed to replace glass on an exabition frame. Asked attendant if he could clean it and he was amenable to do it. People are very pleasant and friendly. I was in and out in no time at all. Glass was pre cut for the size I needed.

Mr. P says

Brad Hargreaves
Oct 15, 2018

Had great price on suit bird seed. They saved me last yr, they had one of the last generators in the area.

Larry Wood
Sep 25, 2018

I would rather not Express how I feel about the way they treated me at this time. I used Belletetes for many years while putting up many houses when Ted was in charge, but things have changed. It's a shame I don't spend enough on items now and they dropped me from getting contractors discounts. I will leave it at that. I get most of my products from National Lumber nowdad's except for a number of small items.

Gabe Beauvais
May 12, 2017

They are okay, they could be better. We order a lot through them because they are local but the employees there look miserable. Like they don't want to work/be there. They have no personality. When we ask them questions, they give me that horrible look, like if I'm asking them to run across country or something.

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  • 245 Central St, Winchendon, MA 01475
  • Commercial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Locally Owned & Operated
  • Metal Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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