Beehive Roof and Window

The guy that originally came out was responsive at first until the insurance only approved for repair, not full replacement. Then it was one excuse after another. One time line after another. Weeks between communication. I understand that it was an extremely busy time that my damage occurred but he would never follow through, ever. I had to reach multiple times to get any kind of action on their end. And I was being patient, allowing more than fair amounts of time before having to reach out. Ended up giving up on my end after many, many texts (all of which I have saved) constantly telling me one thing and then back peddling the next time we talked. Last text I was told he found a match for my shingle and would get back to me the following day. That was the week before Thanksgiving 2020, still waiting… Would not recommend. Ended up going with a different roofer who confirmed a claim for the roof should never have been filed. While there was damage, there was not nearly enough to warrant getting insurance involved.