Beck & Call Home Services
- 415 Elm Ave, Roanoke, VA 24016
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Metal Roof
- TPO Roof
At Beck & Call Home Services, located in Roanoke, Virginia, we pride ourselves on our versatility and technical expertise in a wide range of home improvement projects. Specializing in roof installation, replacement, emergency repairs, waterproofing, gutter repair, and cleaning, we are equipped to handle both residential and commercial needs. Our well-coordinated team ensures that every project is managed from start to finish, delivering durable and high-quality results. We understand the importance of organization and attention to detail in our work.
Our commitment to consistency and reliability allows us to tackle complex projects with confidence. Whether you need a simple repair or a comprehensive installation, we are dedicated to providing long-term value for our clients. Our thorough approach ensures that every aspect of your project is completed meticulously, leaving you with peace of mind and a job well done.
{
"summary": "Customer feedback regarding Beck & Call Home Services is mixed, with a significant divide between positive and negative experiences. Many customers praised the company's communication, professional service, and responsiveness, emphasizing their satisfaction with the quality of work and timely completion of projects. However, several reviews highlighted serious issues with subcontracting, delayed communication, and a lack of follow-through on quotes, leading to frustration among some customers. Overall, while many customers have had excellent experiences, the notable negative feedback raises concerns about consistency in service delivery and communication.",
"liked": [
"Great service, professional workman, and communication with staff was outstanding.",
"Communication was clear. They arrived on time, were neat and professional.",
"Everything about my experience was positive -- from first contact and scheduling, to discussing the work that needed doing.",
"Scheduling was easy, price was very reasonable, and I couldn’t be happier with the work.",
"They reached out quickly, got the work scheduled quickly, and the work was great!"
],
"disliked": [
"The subcontractor was very behind on the project, trying to skip important steps.",
"Never received a quote back even after they reached back out to me saying they didn’t forget about us.",
"We were told explicitly on the second visit that we'd get a quote by the next day for a full bathroom remodel, but received no quote.",
"There was zero communication about when he was coming back.",
We were really excited to hire Beck & Call for a few projects for our home. However, they subcontracted the job out & that's when all of our problems started. The subcontractor was very behind on the project, trying to skip important steps, that were detailed in the contract. When moving our kitchen appliances to redo the floor, it was suppose to be 2 days, a Wednesday & Thursday. It ended up being 9 days our kitchen was unusable. He left on Thursday, zero communication about when he was coming back. Beck & Call clearly doesn't communicate with their workers because when I was calling Monday & Tuesday asking when someone would be coming back to finish, they didn't even know the project wasn't finished!! We had nothing but problem after problem, at one point they tried to blame us that the work was behind because the worker wasn't laying our tile correctly, which we caught on the 2nd tile that was laid. He was actually cutting our larger tile into smaller pieces, making the job harder on himself. It's July, he kept leaving our door wide open, after we asked multiple times not to do that (I'm sure our next AEP bill will be outrageous). He left our old broken flooring and tools around our property for days, where our children & dog run & play. We constantly were in communication with Beck & Call about our issues, even though they knew all about the issues we had, they barely discounted the project. We were wanting to remodel a bathroom after the kitchen but we definitely won't use them.
Great service, professional workman, and communication with staff was outstanding . I would highly recommend them for any of you household needs
Very easy to work with- I appreciate a family run business. I am pleased with the work and would use them again without hesitation.
137 locals recently requested a quote
- 415 Elm Ave, Roanoke, VA 24016
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Metal Roof
- TPO Roof
The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.
The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.
Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.
Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.
Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.
Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.
It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.
The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.
To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.
Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.
When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.
Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.