- 109 E Wheel Rd, Bel Air, MD 21015
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured
About the Business
What people say about “Basement Waterproofing Nationwide”?
The sentiment from customer reviews is overwhelmingly positive, highlighting the professionalism, knowledge, and efficiency of Basement Waterproofing Nationwide (BWN). Customers frequently commend the friendly and courteous nature of the crew, along with their thorough communication throughout the entire process. Many reviewers appreciate the timely delivery of services, with jobs completed on schedule and to a high standard. The company's commitment to customer satisfaction, including addressing concerns and providing detailed explanations of the work, further reinforces their strong reputation. Overall, clients feel reassured by the quality of work and the guarantees provided.
What Users Like The Most
- Made us feel very comfortable. Would recommend this crew to everyone.
- The crew did an excellent job, and were supervised at all times by the technician in charge.
- The team was courteous, kind, understanding, and they knew what they were doing.
- The work was thorough and they even pointed out a leak in my HVAC system to me.
- From scheduling to sales, installation, cleanup, and delivery, every person I encountered was courteous, knowledgeable, and exceptionally polite and professional.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Very professional, friendly, knowledgeable and prompt. Great crew that worked together. Made us feel very comfortable. Would recommend this crew to everyone.
It is a pleasure to write about Basement Waterproofing Nationwide. I highly recommend this company to anyone looking to get waterproofing done. After much research I selected this company. I had the good fortune of meeting the general manager, Chris, who was a thorough gentleman and highly knowledgeable. He noted the job details meticulously. The work was done on schedule. The crew did an excellent job, and were supervised at all times by the technician in charge. This is truly praiseworthy, as very often, one sees the workers left alone to do the work without clarification of issues, or waiting around for guidance. BWN's pricing was the best, and their performance was beyond expectation. I can say in all honesty that this is an outstanding company.
BWN came to my rescue when it was discovered that I had a bulging wall in the basement that turned out to be full of water. I built this house in 1972-1973 and have never had a problem until this one. There were actually two trips by BWN as they fixed the problem and installed a sump pump, and secondly returned (upon a contract update) to repair the walls that had been destroyed by the process and to address another potential problem of a large crack in the basement wall under the garage. The team was courteous, kind, understanding (as I was upset bu what was happening), and they knew what they were doing. Young Jake is just starting out and the team was most helpful in teaching him each step of the way. Dom I will remember the most because he is an artist and takes great pride in his work. When I first saw what had been done, I was aghast, but Dom continued to smooth and finish the cent work and was just as careful with replacing the new walls. There were two others, but I can't recall their names. However, they were just as studious on the issues as Dom and I got a finished product that I can be proud of and that took me minimal time to reorganize the basement area where they had been working. There was one small issue with a crooked board hanging on the wall (it had been there before the crack fill and had to be re-set, but it slipped in the epoxy while being replaced. I mention it only because it drove Dom as crazy as it did me because he is so conscious of the quality of his work, and I have to tease him a bit. Thanks guys. And thanks, Mike for coming back to point out what could be done with the crack and with the destroyed walls. .
- 109 E Wheel Rd, Bel Air, MD 21015
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Licensed & Insured