Barrier Insulation & Energy

Barrier Insulation, Had amazing professionalism, punctuality, and effectiveness in improving my homes energy efficiency. We have had a significant temperature drop of 40-degrees in our attic heat. The Job was done in two days time. They removed my old blown in insulation and Sanitized my entire attic on day 1. They completed the Sealing of the attic & Application of the spray Foam Insulation on day 2. I Highly Recommend this Company foe anyone wanting to improve their homes Energy Efficiency & Improving the overall Comfort of your home in there Arizona Brutal summers!

2.5/5 stars. We hired this company to remove old insulation, sanitize the attic, and install spray foam to address a rat infestation. While things began smoothly, the experience quickly deteriorated.

Initial Work and Concerns (Thursday)

The crew arrived on time, and we left to ensure our baby’s safety. Upon returning, our home was in alarming condition: insulation dust and debris—contaminated with rat waste—covered furniture, bedding, kitchen counters, and even food. The air was thick with fiberglass, dust, and animal waste clogging our air purifiers within hours.

Efforts to contact the office failed. We eventually reached Shane, who promised professional cleaning. Trusting him, we temporarily moved in with family(due to hazardous living conditions), expecting to be away only one night.

Cleaning Attempts and Delays (Friday-Saturday)

Friday morning, no crew arrived for the scheduled spray foam installation. Montana showed up unannounced later that day, wiping surfaces with a cloth but leaving much of the debris untouched. Meanwhile, we discovered our hallway light was broken. Shane again promised to address it.

The spray foam installation was delayed to Saturday due to a truck issue. While delays happen, better communication would have helped. Photos of the completed work looked promising, but the attic had not been sanitized as promised. On this day Shane assured us he and a cleaning crew would arrive on Monday at 10am. We were hopeful as we still were unable to safely return home due to fiberglass and rat waste covering our home.

(Monday-Wednesday)

On Monday, no one showed prompting another long day of unanswered phone calls and waiting for answers and clear game plans. Shane denied making the commitment for Monday morning, adding to our frustration. Donald eventually arranged upholstery cleaning and scheduled house cleaning for Tuesday.

The cleaning teams were professional and arrived on time, but when presented with a quote for full cleaning, Donald refused to cover it, “stating I don’t have enough money in the job”. This was disappointing. As a paying customer, you hope good business will prioritize more than just profit—Donald picked only a few services he would pay for to lower the cost. Thankfully after Donald left the upholstery company went above and beyond, knowing we had a baby in the home and the rat waste that was spread throughout our home by barrier insulation, they provided extra services they wouldn’t get paid for.

We finally felt comfortable to begin moving back home after what was supposed to be only a night away.

Shane told us that he and another crew would come to revacuum and sanitize the attic on Friday and he would check our hallway light as well.

Final Cleanup and Resolution (Friday)

On Friday, a crew arrived to re-vacuum the attic. Despite language barriers, the before-and-after photos were satisfactory, though we couldn’t confirm sanitization. Shane never showed to address the broken hallway light, which my husband ultimately had to repair himself.

Final Thoughts

We documented the condition of our home but chose not to share photos out of respect for the company. While staff made efforts, the overall experience was frustrating and disorganized. We hope the company improves its processes, focusing on communication and safe handling and cleanup for future clients.

The Barrier Insulation guys worked with me to complete my requests and custom needs.
I appreciated strong communication and willing efforts to satisfy.
The guys were eager to do whatever was asked…my only recommendation to other customers is to be sure to ask for anything you need.
They worked hard to make sure my job was done to my satisfaction, even making a 2nd visit after I found some small spots I wanted touched up.
Thanks Barrier!
(Larence and Troy…thanks guys)

Michael and his team were phenomenal! They had to add insulation to the attic. They came in quickly, did their job, cleaned up after themselves (I am a stickler for that) and left quietly. I can already feel a difference. Super thankful and appreciative to their quality of work. Great job!

UPDATE: since my initial review the owner came out to assess my attic. He actually crawled into the attic to do a proper assessment. Unlike the 2 shady, liars who came prior and literally just popped their head thru attic opening...trying to steal my $$ by telling me the attic was fully covered. Turns out only about HALF of the quoted job was done, so he adjusted the charge and apologized for the previous employees lack of due diligence. But he should of offered to fix the subpar job that was done. So I'm asking myself, is over half of the house not being done worth it? I think I wasted over $1100. Haven't noticed any difference in efficiency. Please have any insulators evaluate your attic before paying them and starting a project.

Taylor was amazing! Stayed on top of communication with me, pricing was the best, and their crew arrived on time. Very respectful and nice when the crew showed up, got done earlier than expected and they did a great job cleaning up before they left. Highly recommend if you want top notch service and results. Thank you!

Called barrier insulation to come and look at my attic insulation. Mike (consultant) looked at my attic and told me that I was low on insulation. He scheduled his crew (Laurence and Anthony) To come over and have the blown in insulation. His crew did a great job. I'm happy with the work I can already feel the difference in my house much cooler already. It was a great investment Thanks Barrier Insulation

Barrier Insulation is AMAZING! Taylor is a dream to work with - she explained everything clearly, was flexible with scheduling when we had to make changes, and was a pleasure to work with. Anthony and Lawrence just finished up insulating our cargo trailer and did an amazing job. They showed up when they said they would, got the job done in a couple hours, and made sure that we were satisfied before shutting down their machine. We will recommend everyone we know to Barrier Insulation and will definitely use them again if we have another insulation project. Thank you Taylor and team - you're the best!

Supposed to put in insulation for me on Monday- did not show up. They said they would be here today- they have not shown up. They have 973 dollars of mine and I have nothing. This company is not responding to me and their voice mailbox is full- gee what a coincidence. Unless I hear something soon I am filing fraud charges with my bank. BEWARE !!!!!!!!

A good experience with Barrier Insulation. We called on Thursday spoke to Taylor, asked about product and cost. She was very helpful, knowledgeable and friendly. So we scheduled for Friday, the next day. They did a great job.

Barrier Insulation is awesome to work with. They provided the service as promised. Taylor is very easy to work with. The insulation job turned out great! Their prices are very competitive. I would highly recommend them.

Crew worked very hard, kept us informed and cleaned up well. Sent a video of completed work which demonstrated very neat installation

Barrier did a great job with the insulation in our garage attic. Taylor was able to get us on the schedule in a few days. Their payment app is so nice. Thanks.

Taylor was very professional and communicative. The team that did the job were also great. I am pleased to how quickly they got me in the schedule and did the installation.

After a thorough inspection of my attic and assessment of my insulation needs, they were able to schedule an early morning appointment the same week. Really appreciated the prompt and courteous crew who installed the insulation.
Having them provide pictures of the work completed in the attic was a nice touch.

Barrier did a great job spray insulating a new casita for us. Taylor, in the office did a phenomenal job communicating with me, and was available at all hours to answer my questions, set up a quick turnaround on our quote and had me on the schedule just a few days later. Troy and his teammate Lawrence, were polite and very professional. They check in with me multiple times to make sure I was satisfied with the coverage was to my liking. Awesome experience all around.

Thanks Barrier.!

Just got spray insulation done with Barrier. Taylor was great communicating with us although it took a while to get us scheduled. The two guys who came out today were great. Very thorough and efficient installation .

We had a great experience with Barrier Insulation. Very professional and efficient. They responded to our inquiry immediately and provide the information we needed to make the decision to use their services. Taylor was extremely helpful in navigating the contract signing and payment. The installation crew arrived when scheduled, did a great job and cleaned up when they finished. We would definitely recommend them; we received great service!

I hired Barrier for a new construction project, it was a great experience from start to finish. Taylor in the office did a great job explaining the bid and scheduling, Hector and Josh came out and sprayed the insulation and did a great job. The quality of the work was excellent and they were here when they said they would be and completed the job within the time they said they would. All at a reasonable price. Would definitely use again!

Barrier Insulation added insulation to my entire house along with insulating my garage walls with cellulose and insulating the garage ceiling.
I addressed some concerns about installing baffles around the soffit vents.
They promptly addressed this issue and finished the job.
I worked with Taylor and she did a terrific job with any of my concerns.
Thank you,
Steve

Super easy process. Taylor called and gave me a very reasonable quote and within a few days they were in and out with brand new insulation. Excellent work overall!

I called Barrier installation because I had a 20+ year old Quansett hut that was leaking like a sieve they quickly got me on the schedule, the driver such a hard worker and a professional guy works so hard all day I did take two days to complete this job but it was a pretty big job. carefully wrapped things that shouldnt have product on it... they made sure that every bolt and seam had been covered to stop the leaking. it wasn’t long after the building had been sealed that we got several downpour rains. it absolutely worked. we also noticed a nice side effect that it made the building cooler inside. i’m excited to have added another 15 to 20 years on this already old building.

Exceptional service from Barrier Insulation & Energy! They offered incredibly reasonable prices, and the owner Alex even honored a year-old quote! The customer service, especially from Kaitlyn, was outstanding – she made the entire process simple and stress-free. They went the extra mile, traveling to Tucson to complete the job with professional work crews. Highly recommend!

Kaitlyn was super helpful and got us on the schedule quickly to insulate our attic with spray foam. Barrier Insulation did an amazing job and my electric bill reflects it. Thanks again Barrier!

I contracted Barrier Insulation to do My 2 story west facing walls of our home. It now feels so much cooler and my electric bill is much lower. Thanks so much to Kaitlyn for coordinating everything, after speaking with her it left me with no room for any questions! Their team is great and met all of my expectations.

No soy de las personas que se pone a hacer review de nada al menos no lo hago usualmente. De hecho esta compañía cuando me hizo este trabajo en mi casa cometió muchos errores y uno de ellos fue llenar mi clóset lleno de ropa con insolación les hablé y asumieron la mitad de la responsabilidad y así lo dejé por la paz .
Al pasar los días me doy cuenta que el cuarto de huéspedes que siempre fue el más frío ahora es un infierno dormir allí . Vivo en Arizona aquí con todo Perfecto es demasiado caliente ahora imaginen sin insolación. Esta compañía me cobró por poner la insolación en mi techo y miren que sorpresa cuando llamo a la compañía del aire acondicionado me encuentro con que ese cuarto no tiene nada de insolación.
Me he comunicado con la oficina 8 veces lo he hecho muy decentemente sin insultar y con voz calmada y siempre me dicen que vendrán un día con una hora y nunca llegan .
Siempre hablo con alguien que se llama G.G.
Todo este escrito primero es para que no lo piensen ni un segundo para contratar .
NO LOS CONTRATEN . Llegué a pensar que la idea de cambiar de la insolación tradicional a esta abría sido mala y no ya veo cuál fue la causa . Ojalá y no les pase lo que a mi. Sin contar que la entrada del ático a la casa la llenaron de foarm y ya no tengo ese asceso tampoco .Barrier insolación & energy no es la mejor opción.

We were very pleased with the service we received from Barrier. They did a great job from start to finish and we would recommend them.

Review is for the install crew ,Fabian and Tristian who were great . Fabian was very communicative and kept me up to date about his arrival / departure / completion. They did a thorough job and walked me through the details of their installation and left the place clean . Would recommend.

Very good experience. The sales staff made an appointment and actually showed up early after a courtesy call. They scheduled the job but we’re a day late because of equipment problems. During the delay, Fabian (the Forman) kept in contact with me every step of the way. I received 2 phone calls from management regarding the scheduling that was set up the next day. Fabian showed up on time and did a fabulous job. I really like the communication and the professionalism of this company. If you don’t use them, you are using the wrong company!

Barrier did my spray foam, open cell on walls and closed cell under the floor. Wonderful job, it wasn't done 100% correctly the first time and they sent some one out promptly to fix my issues. Would use them again.

***Update I hired them to come out and do a smaller job on my back porch. I paid half the upfront cost and waited for a while, nothing. So I called, texted and emailed and got no response from them. I was forced to reverse the charge on my credit card. I will leave the original review incase this is a mistake but I would be cautious from now on.

I was planning a remodel of my existing house and contacted Barrier to install spray foam insulation on the underside of the roof. Without having started any demo work, there was no need to see the site in order to provide an estimate. Instead I provided scaled architectural drawings with details in order to do a take off. I scheduled the install a month in advance. After speaking with the estimator to clarify any questions on the drawings, I never heard back from them regarding a final estimate. When I called in one week prior, I informed them that I still had not received an estimate and confirmed that I was still scheduled for install on the day previously confirmed. Two days prior, I called back again to reiterate that I had not received and estimate and was informed that I was no longer on the schedule due to not having signed a purchase agreement (for the estimate that I never received) and that the soonest they could schedule me was a month later. I immediately called Southwest Insealators, explained the situation and they were able to get me in the following day. As I am both an Architect and a Contractor, I will never use Barrier and will never refer any of my clients to this service.

Taylor and Fabian ( two guys that worked like four) insulated my garage overhead. I am more than impressed with the job they completed. Long hours of travel and two trips because of equipment break down did not deter from the great installation.
I will extoll the virtues of your company and the team to all.
Thank you very much
Thommy

From start to finish it was a great experience. From the estimator fully explaining in detail the process, complete communication from the office, to a fast efficient professional field crew I could not have asked for better. And the end result was Amazing!

The absolute worst. Hired them to spray foam ceiling and exterior walls. Came home to find one of their employees drinking alcohol at my home while working. Left cans and 50ml bottles all over my property. To make things worse they sprayed my brand new AC unit in the attic and made it completely inoperable. Had to replace the furnace, they’ve promised to reimburse me however I’m still waiting

I am very happy with them and the work they did. They were on-time, professional and did a great job. They even reattached one of my AC tubes in the attic that had come undone. Would definitely recommend them to anyone needing insulation.

Barrier came out and did an energy evaluation on my house, showed me what was needed and completed the job with excellent service.
I fully recommend this company.

I picked Barrier Insulation from their Google reviews I was not disappointed Jacob was very quick to come out give a quote he was very polite and professional. work was better than expected they cleaned up after they were done and were very polite I would definitely
recommend this company

I had an appointment scheduled with barrier insulation for over one month. 4 days prior to the scheduled service date I called the office, confirmed the appointment and confirm that the work would be done in spite of a scheduled winter storm. They assured me that the work crew would arrive on the scheduled date, complete the work and the weather for cast would not interfere. The morning of scheduled work the crew did not arrive, instead leaving a message that they would not being completing the work due to weather. I repeatedly called the company to reschedule and they never returned my phone calls. The company is incredibly unprofessional, leaves homeowners in the lurch, does not perform when, where and how promised. ABSOLUTELY DO NOT HIRE THIS COMPANY.

I can’t say enough good things about this company or they’re product!
I can’t think of anything negative at all.
My metal building went up a couple of months ago, and it was useful until it started warming up…you think your wooden attic is hot???
I really couldn’t do anything in the building during the daylight hours and it was loud with tinny echoes from any little noise inside.
This product is almost a miracle…it’s very impressive, in all aspects. I’m completely comfortable working inside the building when it 105 outside, the HVAC system didn’t work until it was insulated, and it’s off more than it’s on.
The wait time from calling to completion was less than all the other contractors involved with the construction…they treated me better. They put me on a waitlist and I got it installed 3 days from my initial call! Obviously this is not going to happen for everyone but it’s only a 2 week wait during peak season.
The guys who came to do the job I would also recommend. Nothing but good things to say about them too!
Customer service rates the best by me too.
I have already recommended this company and it’s product to everyone with a project coming up…
10 of 10 all around.

The guys were a bit late, but got it done quickly. Didn't put me out any longer than I expected. A bit pricey but delivered a quality product, cleaned up after themselves, were polite and professional. They actually wound up doing my neighbors' house the next morning, and he's quite happy as well it seems. I didn't even see an invoice until 4 days after the job was complete. Would recommend.

We did our Garage Attic Insulation and Drill and Fill with Garage exterior walls. Barrier Insulation does a professional job. I am very happy. Their prices are very good. They really work to make the customer satisfied. Wish them the best.

The main reason I came back to Arizona was because I found a good company to do the spray foam insulation on the underside of the camper. I have to say I was impressed with Barrier Insulation & Energy, Glendale, AZ! They arrived on time, did a very thorough job prepping and protecting the area, completed the job as detailed and cleaned up like they were never here!! Matt and Braedon were awesome, knowledgeable, professionals. Great job guys!!

I am super excited and happy about the new insulation under the camper to help reduce hot/cold transfer as well as to keep out any unwanted critters!

These guys are the real deal in terms of how they conduct their business. I was in escrow selling a condo and buyer wanted attic insulation removed, the space sanitized, and new insulation installed due to evidence of prior roof rat activity. Barrier was able to squeeze me in within 10 days, graciously dealt with an HOA snafu, and was readily available by phone throughout the project, with Chris and Jacob always knowing immediately what was going on. (So often these days we're dealing with receptionists who have to just "take a message" before your question can be answered!) For any family or friends needing a similar job in the future, I'd recommend 1000x over.

I had some insulation put in my house. IT took about 2 hours. Pretty happy with the job they put quite a bit in. Had a miscommunication with the owner Rick on what work was supposed to be done but he worked it out with me and was very accommodating. Would recommend to who may be interested .

Christopher Kuhn is a class act! He does a great job and cares about installing Spray foam correctly. I am a local insulation contractor and I work on a lot of similar projects and I’ve seen these guys work and they always do a good job.

I picked this company from Google due to their excellent reviews. I was not let down. Rick the owner was very responsive in getting me scheduled as quickly as possible. The two guys who showed up were very polite and professional. They even went as far as sweeping the floor although there was almost no insulation left behind. I would highly recommend this company.

Rick and crew provided excellent service and workmanship. As an architect and builder, we are always looking for good, reliable subcontractors and Barrier Insulation, Inc. came through. We would definitely recommend them.

Great company. I spoke to Rick and he gave sound advice that would help create energy efficiency for our home during the summers and winters. I highly recommend Barrier Insulation.

Great company! They were slammed but fit me in! Felix and Lamar were awesome and stayed until close to 10pm on a Friday to get the job done.

Very impressed! Great value too.

Dependable service from the initial phone call; instant quote, follow through and showed up on time and got the job done right! Friendly and professional on the phone and in person, thanks for great service!

Very responsive. Knowledgeable. Prompt repairs of minor damages. Clean up was good. Albert was great at spray foam. Rick was straight forward with no sales pitch. I would recommend to others.

Great communication and upfront pricing to get me on the schedule quickly! Crew came ready to go at the agreed upon time, cleaned up after themselves and did a great job!

Rich runs a very great business,from the very first time talking to him you get a very professional well knowledgeable person that explains everything so I understand and can make smart decisions.his very sharp staff that shows up in state of the art equipment knows exactly what they are doing and explain every step.they also know how long the job would take and to my surprise cleaned up my garage better than they found it.i highly recommend rich and his crew at barrier Insulation to anybody looking for a great value of materials and workmen’s ship

I am so impressed I am speechless. He did some extra work that was not included in the quote just to make sure it was done right! If you need your house insulated this is the place to go! He even sent me a video of the beautiful white fluffiness in my ceiling! Thank you FELIX!

Rick and his team are top notch. Very prompt with the quote and did not try and up-sell the job. Worked with me to align on the scope of work for a sealed attic foam conversion and complete removal of 50 year old dust and rodent debris laden blown in fiberglass. They advised to not foam inject the block walls given their construction and the sealed attic would be sufficient. Crews were two father and son teams. Crews arrived on time, were courteous, kept me informed, cleaned up afterwards and promptly took care of the few and minimal clean up items they missed. I tipped the entire crew as such customer focus is rare these days. The foam job is awesome. Two “hot” rooms are now the same as the rest of the house, 90% of the house dust is gone, the AC runs much less, my allergies are much better, and the house is quieter. How do you put a price on your health? Foam is not cheapest insulation option but definitely the best value when you consider all the factors besides utility savings. I spend a lot of time at home and Barrier made my home much more livable and comfortable. Thanks guys!

Barrier Insulation did a great job. Rick took the time to answer all my questions. I'm very happy with the installation.

The best experience with Barrier Insulation.. Rick was amazing from the start to the end.. He was able to get me schedule in a timely manner.. the two gentlemen that showed up were very nice and professional.. They even cleaned up after themselves when done.. I was so impressed with their work ethic that I called Rick Back to do my other garage and guess what, same work ethics and great people skills as the first time. Oh and they also cleaned up after themselves too..
Rick showed tremendous integrity when I Accidentally repeated the payment.. Rick called me to check my bank account and returned the funds.. I highly recommend Barrier Insulation! thanks Rick and team!!

WOW! What a great experience from start to finish. After reading all the great reviews this was the only company we looked into. Not only did Rick answer our call immediately on a Monday morning, but service was provided three days later; we thought for sure with summer being here we'd have to wait weeks.

We couldn't have been more pleased with the service we received! The gentlemen that came to the house were on time, very friendly and professional to boot. The installation took no time what's so ever and when we thought "Oh no, what a mess they made!" they cleaned almost everything up (still needed a woman's touch, lol) and we couldn't believe it. We were thoroughly impressed.

We have been going on a little over 24 hours now and what a difference our upstair's temperature is. We're glad we waited for the right company to fit our needs, but man why did we have to wait so long! Thank you Barrier for an excellent job and we'll definitely be giving out your name and number!

Replied right away. Nothing hidden unlike other companies I called. Straight forward. Explained options. Didn’t pressure to do the more costly and better, just gave info. Squeezed me into the schedule couple days later. Workers were nice friendly and respectful. Worked quietly. Cleaned up nicely. Thankful for my (small) tip. Totally recommend!

Rick and his crew were awesome to work with. I called on Friday in early afternoon to get a quote for the work I needed. I asked a few questions regarding the project and to get their input on what truly needed to be done to help keep my house cool. I could quickly tell that not only did Rick know what he was talking about, but he wasn't trying to upsell me with any product that I didn't really need. By Saturday they called to schedule an appointment and by that Monday the crew was here for work. They were very punctual, and actually showed up before the arranged time to start the job. The crew was courteous and respectful of our space as we were home with a young child. They made quick work of the job and were only here for a couple of hours and could barely even tell they were here after they left!. Would definitely recommend barrier to anyone looking for quality and honest work!

Jim and his crew did my house today. Had blown insulation done. The guys were very professional and cleaned up after themselves Nice jobcleanedaftthemselvesprofessional.

Today I had insulation blown into my attic by Barrier Insulation. They were early for my appointment (per my request) which worked out great for me. The job was done in a very timely manner and they were very thorough. They did a good job cleaning up afterwards. This is my third time using them and they get 5 stars in my book. Rick is very easy to work with.

With short notice and working around each other’s schedules Rick, the owner of Barrier Insulation, and his crew pull off the near impossible, they removed my old blown-in insulation just in time for the HVAC team to install my new heating and cooling system.

Jeff who headed up the insulation removal team, hustled and worked with the HVAC guys to keep on schedule. While insulation removal is a messing and thankless job, Jeff and his crew never complained and kept the mess to a minimum, cleaning up after themselves as they worked.

Once the HVAC system was installed, Tommy and Jake took over and completed the insulation job by spray foaming my entire attic in just under two days; again cleaning up after themselves and leaving the job without any mess.

For anyone else out there thinking about spray foam insulation, there are a lot of contractors out there selling and installing their product. I knew little about spray foam before I started, but once I did the research I was convinced it was the only way to go for the weather we have in Phoenix. More importantly, the “Open Cell” spray foam material Barrier Insulation uses had the best reviews on the internet.

Regarding Barrier Insulation, I did the research on them as well before I contacted Rick for an estimate. They were highly rated with both the Registrar of Contractors (ROC) and the Better Business Bureau (BBB), both giving them high ratings. High ratings and how quickly Rick and I were able to lock in on a schedule made them the best choice for my work. I may have paid a little more based on the estimate I got from other companies but well Barrier Insulation was well worth the added expense.

We just used Barrier Insulation to add insulation to our home and garage ceilings. Rick answered my first call within 10 minutes, discussed my options, we agreed on a price, and scheduled the job immediately. Kyle and Jacob did the job. Two very polite, professional, and thorough young men. When they were done the cleanup(which isnt bad) was perfect. Great Company with great employees. brian h

Nothing but positive words for the workers of Barrier. Their prices were great, beating out two other companies we looked into and received quotes for. Everyone involved had great communication throughout planning and the project, as well as great customer service. Would definitely recommend to anyone.