- 3551 SE Ferry Slip Rd, South Beach, OR 97366
- 24/7 Emergency Repairs
- Financing Available
- Slate Roof
- Green Roof
- TPO Roof
About the Business
What people say about “Barrelhead Building Supply Co”?
Customer feedback is mixed regarding the service quality at the company. Many positive reviews highlight exceptional customer service and knowledgeable staff, making for a pleasant shopping experience. However, several negative reviews express dissatisfaction with management changes, poor product handling, and unprofessional behavior among employees. While delivery service and communication seem to be praised in positive reviews, the negative feedback indicates significant issues that need addressing to regain customer trust. Overall, the company demonstrates strong potential but faces serious concerns that could affect its reputation.
What Users Like The Most
- Steve was very great with his customer service.
- Fantastic help when looking for various brass fittings.
- Barrelhead is the best-est! Big-city inventory, Small-town prices.
- They help me find the stuff I need to fix my problem with my busted furniture.
- Great service down there Jason and the boys took care of me quick.
What Users Like The Least
- They use to have someone who could read a set of house plans, do a lumber take-off, and provide pricing.
- The operations manager constantly orders wrong products and can’t remember how to find the correct products.
- My husband has witnessed unprofessionalism, verbal abuse to staff, and to customers.
- Today I was extremely disappointed in the service I received.
- The worst and most annoying radio commercials I have ever heard.
Recommended Reviews
Very impressed about the company
Steve was very great with his customer service
From the time I made an inquiry to the time my material was ordered and delivered it
was painless
Tom the delivery driver was so kind and informative
I'll be purchasing my materials
from your company from here on out
Too bad people don't realize what it takes to reorganizie a business for exceptional service
Steve and Tom deserve kudos for their help
They use to have someone who could read a set of house plans, do a lumber take-off, and provide pricing. That no longer appears to be the case, and is kind of a big deal for a lumber yard, especially when competition is 1/2 block away.
Understand people come and go, and we live in a small town, but in my opinion, a lumberyard needs to function as a lumberyard, especially if you are attempting to sell the business. Really need to find a person to fill this void. You appeared to have this service as late as September of last year, now forced to go elsewhere.
I do not recommend this business. The people working there talk poorly about the family that started it, the operations manager constantly orders wrong products and can’t remember how to find the correct products and prices in the computer and I don’t even want to get started on the degenerates they have working in the back …
- 3551 SE Ferry Slip Rd, South Beach, OR 97366
- 24/7 Emergency Repairs
- Financing Available
- Slate Roof
- Green Roof
- TPO Roof