Avenue Roofing

Absolutely, without a doubt, the most professional, efficient, and amazing roofing company in our state; period!! And, we are blessed enough to have this incredible company right here in Jacksonville, Florida. Not only are they extremely efficient, but they are very kind during the entire process. They explain each step in great detail, so everyone can understand the full process, all while helping us deal with our insurance company in a reliable and easy way for everyone on all ends of the spectrum. Their customer service is absolutely second-to-none, on top of being an absolutely outstanding business! These days it is nearly impossible to find a reliable, professional, creative, and kind contractor of any kind; let alone a roofing company. But, Avenue Roofing checks all the boxes, and so many more! We have truly been blessed to have had them do our roof, and several roofs in our neighborhood, as well as our parents' homes. If we could give them 100 starts out of 10, we would!! Thank you, Avenue Roofing, for everything you've done to create a kind, easy, and fun process, for something that is usually very frustrating and difficult. No other company can even compare!! Thank you from the bottom of our hearts! Our new roof is gorgeous!!
Sincerely, The Sullivan Family

Avenue Roofing did a great job. Vitaliy was helpful throughout the process and the onsite manager, Dan managed the entire project, answered any questions and covered the entire project with me. Everything was done in 2 days and the roof looks great!

We are very pleased with our new Avenue roof. Scheduling was effortless and the project started and finished in a timely manner. Cleanup was meticulously handled. Shoutout to Vitale, Jessica, Sheryl and Dan.

Absolutely the best customer service.
Sheryl was so knowledgeable and helpful and got me on the schedule. The crew showed up and they were very professional and on time.
I strongly recommend this company.

It was great. I am absolutely in love
With my new roof. Issues beyond everyone’s control made a small hiccup but they didn’t miss a hit. Between Daniel and Vitaly we were well taken care of. The crew worked hard and long but it looked like they weren’t phased by anything other than taking pride in their product and rightfully so. Thank you to all who were involved.

Avenue Roofing does stellar work! They are professional, courteous, friendly and highly detailed. Vitaliy and Dan were wonderful to work with and were there for me throughout the process from start to finish. Neighbors were complimenting the work within a week of its completion. They take care to avoid and cover plants that may be in the work area and their cleanup is second to NONE! They even update you visually throughout the process with their "company cam", that feature is a bonus!

My sincere thanks to Vitaliy, Dan and the entire crew! If you're looking to have a great job done right at a reasonable price, I strongly recommend Avenue Roofing!

We are 100% completely satisfied with our experience from the first time Daniel called us through the last day on site. Daniel walked us through the entire process in detail and frequently stopped to make sure we fully understood everything and answered any questions we had. At no point did we ever feel pressure to agree to anything or being "upsold" to things we didn't need or want. The price was was on target with what we expected. Overall, the experience was great and I strongly encourage everybody looking for a new roof or even just a quote to give Avenue Roofing a call.

I am stationed in Guantanamo Bay, Cuba. Ms. Sheryl, Dan and Avenue team worked with me every step of the way. Sheryl made me at ease and answered questions at any time of the day. Roof install was quick and professional. Roof looks fantastic! I highly recommend Avenues Roofing. Thank you!

Daniel and Avenue Roofing provided us with a great experience. He answered all of our questions and took the time to explain every step of the process with us. He also kept in contact with us throughout the process.

I had my roof replaced recently by Avenue and the entire process was quite simple and beyond exceptional. Special Thanks to Sheryl who provided superior service and was always quick to respond with enthusiasm to any questions posed prior, during and after the project was scheduled to be completed. 5 Stars

Fantastic service. They finished my roof in 1 day and looks fabulous. Jessica went the extra mile to help us. I recommend this company without any doubt.

Avenue Roofing did a wonderful job with our roof! No wonder 2 close friends recommended them. Vitaliy was very patient, professional, & knowledgeable. He assisted us every step of the way & answered our questions. He was just a phone call or text away especially when the insurance company was asking for supporting docs. I highly recommend this company!!!

We had our roof redone recently and the process was great from beginning to end. They were great at answering any questions we had. Would most definitely recommend to anyone.

Avenue Roofing was there from start to the completion of the roof. They will guide and support you all the way . Vitaly is very professional and responsive. They will work with your schedule. They did a great job. We love the new color of our roof . We highly recommend Avenue roofing.

Great Company. Stayed on schedule. Cleaned up everyday. No damage to landscaping or property. No worries at all. Thanks Michael & Daniel.

Pleasure to deal with professional perfectionists! They saw things I didn’t and made certain everything was completed on time by their experienced craftsman. Extremely courteous and easy to work with from day one. Devon and Jessica take a lot of pride in Avenue Roofing and their attention to detail and the finished product confirms that fact. Thanks for a job well done! Nice to see a company that cares. . .

The sincere dedication Jessica made to handling issues completely outside of her scope goes to show the overall commitment to customer satisfaction displayed by avenue.

Exemplary from start to finish.

Thanks to Avenue Roofing LLC we have a spectacular standing seam metal roof. Devon and Jessica kept us informed of every step in the process: permitting, materials delivery and pick up, dumpster arrival and removal, workers schedule, county inspector timetable...
If you need a new roof, do your due diligence; get estimates, research the companies...BUT make sure to find out what Avenue Roofing offers. We did and are delighted with what the Avenue team produced, and how they took care of every detail.
It was a pleasure doing business with Avenue Roofing.

Very happy with the speed and quality of the job, no issues so far. Was able to get home insurance for much less after the new roof was put on. Saved me thousands per year!

Although we didn’t have our roof repaired or replaced by Avenue Roofing, I had a great call with Sheryl Gray who was honest and helpful with great advice to help us save money. Honestly and trust is hard to find but I found it here. THANK YOU, Sheryl!!!

I can't say enough wonderful things about Avenue Roofing. Devon and Brandon were very professional, kept in contact constantly communicated with us keeping us up to date with permits, material delivery, and the installation and repair process. The workers were professional and on time. Great job!

From the very start, throughout the entire process and even well after the project was completed, Brian with Avenue Roofing has been outstanding! Brian and his team were upfront, honest and extremely helpful every step of the way. We are extremely happy with their work and I highly recommend Avenue Roofing for all your roofing needs!

Worked with Devon Gray. Fantastic person to work with.
Professional, GREAT communicator, punctual, with complete transparency. The job Avenue Roofing did is terrific, excellent work per my husband that works in construction.
I live in California and the roofing job was done in Florida. Devon made it all happen without a glitch.
I would recommend this company and work with Devon Gray in California and in Florida ANY TIME!

I had the pleasure to work with Vitaliy. He showed great responsibility and care towards of my wants and needs for my roof. I knew the color that I wanted for my roof. In order to have match the roof colour of my dreams to what the company that Vitaliy works for, he took initiative to match it for me. He worked very hard to make my dreams come true, and I am very happy with the color of my roof. Throughout the process he was always there to check on the work and provided great quality control. He was always available to respond to me in a timely matter with all of my concerns. The work was done very carefully. Workers didn’t leave a mess behind them and I didn’t have any nails laying out on my lawn. The team was very friendly. I highly recommend this company Avenue roofing.

Photos are before and after .

Amazing company to work with! From the estimate, to the temporary solution while awaiting insurance to approve, to the roof installation! Would recommend 10000% times over.

Avenue Roofing is a top notch roofing company, focused on serving their clients and their community! They are professional, responsive and deliver results. Call them for all your roofing needs!

Most professional roofing job in my 70 years of age . They do exactly what they promise . No nonsense no bull just absolutely professional from start to finish . The attention to details will blow your mind . It’s what every home improvement business should be !! Hire them with complete confidence. I’ll say that again. Hire them with complete confidence!!!!!!

Highly recommended company. We received great support from beginning of the process until completion of project. We mostly dealt with Sheryl who is very professional, always available and responsive even after hours and on weekends. Brian always made sure he was present on both times our roof was inspected by the insurance adjuster. Roof replacement was completed within the estimated timeframe provided.

Avenue Roofing walked with us, through the entire process. We called them to come inspect our roof after a storm left shingle debris at the bottom part of our gutters. Vitaliy was the first person from the company, to interact with us. He was very friendly, very professional, not pushy, and very knowledgeable. We ended up filing a claim with our insurance company, the insurance agreed to pay for a new roof and gutters. From this point, Avenue's staff started making things happen, and they accepted the terms of replacement from our insurance company. They set up the appts, coordinated a gutter company, and did a bang up job of replacing the roof, in one full day. Through internal quality control, they caught a couple of issues with the install, but properly addressed them soon after. The county inspection passed, we paid the remainder of our balance, had a couple of rains come down, no leaks, and the roof looks great. I do like that Devon (owner), met with me as well, and reassured me of the whole process. Great company, great people! Military veteran company as well!

The company is very professional and helped with every step plus answering my many questions. From the first contact to the finishing of the roof.

The company was friendly and would explain throughly the entire process from the beginning to completion. The sales representative was very knowledgeable of the products and handled the process professionally. If an aspect of the process didn’t workout the staff would suggest another avenue to assure the job would be completed. I highly recommend this company to anyone who needs roofing installation

Had some questions about services and Jessica was really professional as well as detailed explaining it. Definitely appreciated the professionalism!

Fantastic people who are throughly professionals who took care of us from the moment we contacted them til the new roof was completed. Highly recommend them to all who need roofing in Jacksonville Florida!

Owner and team was very responsive and professional. Not only did they do a great job on the roof replacement, they provided everything my insurance needed for my renewal. Highly recommended!

While looking for a roofing company to inspect my roof. Avenue Roofing Co return my call in a timely manner. Vitaliy arrived on time and was very professional and answered all concerned questions I had. I highly recommend this company and team. They were awesome, especially Vitaliy.

We had the best experience with Avenue Roofing from our first contact with them through the perfect installation of our new roof. Everyone at the company is professional and responsive ans I can't say enough about our sales rep Brian McElroy. Brian was so knowledgeable about the whole process and helped us navigate through some situation involving insurance. He always returned calls and was true to his word in every way, plus he always had a positive attitude and was really nice to deal with. We have no complaints and highly recommend Avenue Roofing!!

We were very happy with the replacement of our roof. Brian guided us through the whole process and the roofing team did a wonderful job. Cooperated completely with us.

The Owner was able to answer all my questions, and the fact that I was able to talk to the owner of the company, is rare customer service now a days. I rarely post a review but I am today because of the time he spent with me going over details made all the difference in the world to building trust in a company. There are so many roofing companies that don't have this level of customer service before and after the sale. This experience meant a lot to me and I will be giving them plenty of word of mouth business.

Avenue Roofing, the owner Devon, and associates Marc and Brian are hands down the best in the business! These guys did everything they could to help us and got our roof claim approved through our insurance company. Although our insurance company forced us to use a different contractor, Avenue was right there to help us even after the fact to try to see if we could fight the decision from the insurance company. These guys truly care about their customers, and even potential customers they have made no money on. They provide unparalleled customer service and were so easy to build a repoir with. Just super nice, genuine people. I will 100% call them if we ever need roof services in the future.

They have replaced my roof with the upmost, professional and skillful work that is possible. I would highly recommend this company to everyone, and the cleanup was a breeze. Blessings to you all ✝️.

I can't speak highly enough about this company! From the initial contact and inspection with Marc to the paperwork with Jess and finally the installation job with Josh's supervision they have been TOP NOTCH A+++!!! I couldn't be happier with my whole experience and of course my roof looks amazing. They helped me with the process of filing a claim and shingle selection. I take pride in my home and now I feel that the value has improved and I feel safer going into hurricane season. Don't waste your time or money on companies that only care about getting your $! Call Avenue Roofing for any and all roofing needs!! They have a great referral program also.

PHENOMENAL Company! Avenue Roofing is very customer oriented, informative, have excellent communication, are very responsive, and exceeded my expectations by far.

In dealing with a nightmare of a claim with my insurance company, I was glad to have found Avenue Roofing as they have helped me every step of the way from start to finish and made the process much more manageable than it would have been otherwise. Not only did Avenue Roofing not request any payment up front, they were also very understanding of my situation with the insurance company and at no point did they pressure me for payment once the job was completed.

I have dealt with many companies in my lifetime and Avenue Roofing easily stands out as being one of the best! I simply cannot give them enough credit or praise and wish more companies would follow their business model and care they have about the customer.

It’s our first time having to deal with wind damage on our home. Called sir Devon Gray- the owner and he treated me with utmost respect and professionalism from getting the issue inspected until the job was completed . Mr. and Mrs. Gray and the rest of his team makes Avenue Roofing LLC the most trustworthy roofing company out there.

If you are in or around Jacksonville, FL and you find that you need your roof repaired – use Avenue Roofing! I have truly never, ever, worked with a more professional, competent, and thorough company!! Everyone at Avenue Roofing – Devon, Jessica, and Marc – that we interacted with was truly outstanding and highly responsive. I believe that I am very demanding and have high expectations when it comes to work like this. Avenue Roofing continually exceeded my expectation throughout the entire project. With their help and guidance, we were able to navigate all the obstacles and unique aspects of replacing the damaged roof. If it had not been for Avenue Roofing, the insurance company would have paid to have 25 shingles replaced on the house. With Avenue Roofing’s advice and recommendations, the roofs on both the house and the detached shed were completely replaced – the cost of which was paid for by the insurance policy. And, by the way, this was also done long distance from Ohio and Texas! Avenue Roofing was there for us ever step of the way. One final at-a-boy, while Avenue Roofing was removing the old shingles, they discovered over 17 pieces of rotten wood which had to be replaced in the process -- none of which would have been detected if only 25 shingles had been replaced. Through emails, texts and even a Zoom video call, they kept us fully informed and provided numerous pictures of the project during all phases. When it comes to customer service, Avenue Roofing 5-star rating should be at least a 10! So, as I said – if you need roofing repair work – make Avenue Roofing your first and only call. They will get the job done right, in a timely and professional manner. What more could you ask for? If you think of something, I am sure that Devon, Jessica, and Marc at Avenue Roofing will make it happen!

Dr. Joseph A. Morgan, ‘80
Professor Emeritus, Texas A&M University

I will be replacing my roof this year. My experience with Sheryl and Doug was professional and quite reasonable. I will be scheduling my reroof this year.

My experiences with contractors over the past few years have been less than stellar, as they often have not returned my calls or even shown up after agreeing to perform a job. Not only did Devon show, he was punctual, highly professional and very proficient in his work. He was clearly eager to ensure our expectations were met and he exceeded them! Excellent work, Devon!

I had a few singles fly off during one of the hurricane storms that came through. I was switching home owners insurance companies and wanted to get this taken care of quick. Due to the age of the original shingles, it was hard to color match. This all took place in the Summer of 2020 in the midst of the virus, when supplies were in short supply. Devon and team searched all available resources and came through in a pinch to get the materials, worked late and even on a Sunday to get the job completed timely!

Very professional ..... My roof was large and was finished by a very professional crew in 1 day .... holy smokes .....seriously if you need an inspection call Avenue Roofing .......Thanks and awesome job to you and your crew

As a Army Veteran myself, I felt confident trusting a Veteran owned business. I knew we were in the right hands. Jessica is so professional and took the stress out of everything for us. Thank you!

It’s been a pleasure working with this young well established company. They are on point and military owned. It has been a nice experience for me and I appreciated all the great communication. Well done !!

Very professional company. If you are browsing roofing companies to work with look no further! Nothing but great things to say about my experience.