- 755 S Telshor Blvd #202A, Las Cruces, NM 88011
- Industrial Roofing
- Financing Available
- Free Estimates
- Metal Roof
- Slate Roof
About the Business
What people say about “Atlas Home Repair”?
Customer feedback presents a mixed sentiment regarding the company's services. While many reviews highlight the professionalism, promptness, and quality of work provided by the team, several customers express significant dissatisfaction with communication and follow-up after issues arose. Notably, some have reported unresolved leaks and delays in responses from the company. This inconsistency in customer service and support tarnishes the overall perception of reliability despite the positive feedback on the work itself.
What Users Like The Most
- Great guy to work with, owner does all the work himself.
- Showed up on time, gave me the truth about my roof and was able to fix it.
- They are prompt and have good communication habits as well.
- They told me if I have problems later they'll take care of it.
- Atlas was very professional and helpful throughout the entire process.
What Users Like The Least
- I’ve been waiting for over a month and they have yet to get someone out here to address this issue.
- I’ve been trying to reach them for a month now and have gotten no response at all.
- Even though I was a very 'nervous Nelly' client our home improvement project was a huge success! ... our roof needs to be rep.
- The issue was addressed but that wasn’t a good start.
- Since then the Atlas people have returned and have done a pretty good job.
Recommended Reviews
Great guy to work with, owner does all the work himself. Did not go straight to replace my roof. Found a way to make it last, and saved a lot of money.
Showed up on time, gave me the truth about my roof and was able to fix it, make the roof last longer for very little cost. Thank you.
I had my roof replaced by this company a few years ago but a month later when the rains started again, there was a leak in my house. They came to repair and found that they didn’t fully seal the area around the piping in the first place. The issue was addressed but that wasn’t a good start.
Now, a few years later, the roof is starting to drip black tar over the side of my house from the shingles and sticking to the side of the house. I’ve been waiting for over a month and they have yet to get someone out here to address this issue. They’ve responded once last month but have not followed up. Black tar still dripping more and more.
I hope they see this and address this issue as soon as they can.
- 755 S Telshor Blvd #202A, Las Cruces, NM 88011
- Industrial Roofing
- Financing Available
- Free Estimates
- Metal Roof
- Slate Roof