- 1990 E Lohman Ave, Las Cruces, NM 88001
- Industrial Roofing
- Residential Roofing
- Slate Roof
- TPO Roof
- Asphalt Shingle Roof
About the Business
What people say about “ARC Roofing, LLC”?
Customer feedback for ARC Roofing, LLC is mixed. While many customers praise the professionalism and quality of work, particularly noting effective communication and timely service, several others express significant dissatisfaction due to poor workmanship and inadequate customer service. Reports of delays, unresponsiveness, and unresolved issues like roof leaks after installation are concerning. Communication appears to be a strong point for some, while others felt neglected and frustrated during their experience with the company.
What Users Like The Most
- The new roof looks great, and the service from ARC Roofing was excellent.
- Israel explained every step of the process and answered all my questions.
- Dave kept me updated from start to finish, and ARC Roofing did a fantastic job on the roof.
- Jason made the entire roof replacement process easy and stress-free.
- They are always available and take the time to answer questions for my clients.
What Users Like The Least
- The workmanship was sloppy and rushed.
- The communication was terrible, and I had to keep chasing them for updates.
- The manager was rude and dismissive when I called to complain.
- They promised the job would be done in 3 days , it dragged on for almost 3 weeks.
- After they finally 'finished,' my roof started leaking during the first rainstorm.
Recommended Reviews
I deeply regret hiring ARC Roofing, LLC for my home project. The crew showed up late multiple times, and when they finally started, the workmanship was sloppy and rushed. I noticed uneven shingles, poor sealing, and several spots where nails were sticking out. To make matters worse, they left piles of debris all over my yard and didn’t bother cleaning up. When I called to complain, the manager was rude and dismissive. This company is unprofessional
ARC Roofing, LLC was a complete disaster from start to finish. They promised the job would be done in 3 days — it dragged on for almost 3 weeks with constant excuses. The communication was terrible, and I had to keep chasing them for updates. After they finally “finished,” my roof started leaking during the first rainstorm, and they refused to take responsibility. Now I’m paying another company to fix their mess. Stay far away from them.
Jason is very professional and it’s been a pleasure to work with him over the years. I highly recommend the expertise that this company brings to every project and the attention to detail.
Company Locations
Head Office
Branch Offices
- 1990 E Lohman Ave, Las Cruces, NM 88001
- Industrial Roofing
- Residential Roofing
- Slate Roof
- TPO Roof
- Asphalt Shingle Roof