- 1350 E Arapaho Rd # 212, Richardson, TX 75081
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated
About the Business
What people say about “Arapaho Roofing and Residential”?
Customer feedback on Arapaho Roofing is predominantly positive, highlighting their exceptional communication, professionalism, and timely service. Many customers appreciate the quality of work and the responsiveness of the team, particularly emphasizing the support provided during insurance claims and emergency situations. However, there are serious concerns regarding past service issues, including responsiveness after contracts were signed and allegations of hiring unvetted workers. These negative experiences stand out amid the overall positive sentiment, creating a cautionary note for potential customers.
What Users Like The Most
- Jeff was very professional and easy to work with.
- They were very transparent regarding the process, the timeline, and the expected costs.
- Jacob walked me through every step and made every bit of the process easy to understand.
- The level of communication is phenomenal!
- They were professional and courteous.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
4 years ago I had my roof replaced and they did a decent job. I just noticed a bump/lump so I went up and found that they had an issue during the install where they had to use roofing caulk to seal or repair something? Well water still got in and warped the plywood decking which caused the hump and the leak. I had a 5 year warranty so I called Hunter, the owner and he told me he is no longer in the business and this business no longer exists.
Jeff was very professional and easy to work with. He and his associate did a quality job replacing broken braces in my attic.
We signed a contract on 6.6.21 due to our home flooding with the freeze. Our home is in shambles and they have been nonresponsive for over a month now, after taking $70,000. Not even 20% of the work is done, my house is destroyed and we have had to seek legal counsel.
I also found out that they hire felonious criminals. They do NOT run background checks on the people that will be in your home. They are also very aware that these people have records. Don’t believe me? Ask them! They legally cannot lie to you about this.
Lastly, when we signed our contract, they had 4 reviews. They have over 20 just in the last 4-5 months and these are fake. I threatened to post a bad review when they stopped coming out and low and behold, a ton popped up. Our attorney will be using this as part of the case since this is a deceptive business/marketing act.
Look at the pics of my home. Please save yourself the heartache and misery. Find another contractor. These guys are storm chasers.
- 1350 E Arapaho Rd # 212, Richardson, TX 75081
- Industrial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Locally Owned & Operated