- 2117 University Blvd S, Jacksonville, FL 32216
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
About the Business
What people say about “American Roofing Of Jacksonville”?
Customer feedback about American Roofing is mixed, with a notable divide between positive and negative experiences. Many reviews highlight the company's professionalism, quality of work, and excellent customer service, especially in communication and responsiveness. However, a significant number of customers express frustration with difficulty in reaching the company for warranty or follow-up issues, suggesting a lack of reliable support after installation. This inconsistency in communication has left some customers feeling abandoned and dissatisfied, overshadowing the positive reviews.
What Users Like The Most
- Great company to work with - Chris is absolutely a professional - great roof in a great price.
- Fantastic customer service. Unbelievably quick. Highly recommend!
- The team was very easy to work with from the initial contact through closeout.
- American Roofing made the process of replacing our roof so easy.
- Work was performed on a rental property. Renters called me personally to tell me how much they appreciated the company.
What Users Like The Least
- It's virtually impossible to get a hold of them to fix their 'warranty work'.
- The company does not answer their phone, the voice mailbox is full.
- No one will return my calls or respond to my messages. No one answers the phone.
- I've been unable to reach anyone from this company in weeks.
- They put a roof on my house about eight years ago and I’ve had nothing but leaks since then.
Recommended Reviews
I strongly advise anyone to avoid this company. They put a roof on my house about eight years ago and I’ve had nothing but leaks since then. It’s virtually impossible to get a hold of them to fix their “ warranty work” i’ll try to contact them one last time before I take further action.
American Roofing completed my new roof Sept 2024. Very professional, on time and they gave me the best reasonable price in the surrounding area. My home is located in historic Springfield, with that being said the city has several special permits but this roof company did not mind doing the proper paper work and completing all the extra necessary steps. American roofing also offered a Wind Mitigation from an approved third party company to lower my Homeowner insurance cost. When they sent the certified contractor to do the wind inspection we looked in the attic to take the pictures and this also confirmed American Roofing did replace the needed boards to complete the roof right the first time. Excellent job to the roofers !!!!
Thank you again Jason and Chris -
American Roofing installed my roof in 2015. Now in 2023/2024 there are issues with the roof. The company does not answer their phone, the voice mailbox is full, they do not respond to emails, nor do they answer their cell. Any suggestions on how to contact them would be greatly appreciated
- 2117 University Blvd S, Jacksonville, FL 32216
- Commercial Roofing
- Industrial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated