- 4610 Roofing Rd, Louisville, KY 40218
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
About the Business
What people say about “American Roofing & Metal Co., Inc.”?
Customer feedback regarding American Roofing and Metal is overwhelmingly positive, with many praising the company's professionalism and effective communication throughout the roofing process. Numerous reviews highlight the team's reliability in completing jobs on time, addressing customer concerns, and assisting with insurance claims. While there is one notable negative review about unmet promises and lack of follow-through, the overall sentiment remains highly favorable. Customers appreciate the quality of work, timely responses, and the care taken to clean up after installations.
What Users Like The Most
- George's experience was shown immediately and he was able to explain in detail everything that needed to be done to correct the roof.
- The team is reliable, prices are reasonable and they stand by their work 100%.
- They worked tirelessly for the whole day to finish the installation of the roof and took care of additional trim installation the next day.
- The crew arrived on time and did a great job and cleaned up well.
- I had a fantastic experience working with Josh Beeler and his team at American Roofing.
What Users Like The Least
- The salesman made multiple promises that were never followed through.
- They said tarps would be placed over my leaking roof to prevent interior damage, that never happened.
- Now my garage is full of water-damaged items.
Recommended Reviews
George came out to help us figure out why our roof installed by another contractor was leaking. George's experience was shown immediately and he was able to explain in detail everything that needed to be done to correct the roof. The American Roofing team came out and did the job that they said they were going to do and the roof no longer leaks. Thank you to George and the team!
One Star
I had a very disappointing experience with American Roofing and Metal. The salesman made multiple promises that were never followed through. They said tarps would be placed over my leaking roof to prevent interior damage—that never happened. Because of that, I had to pay out of pocket for drywall repairs.
They also told me my garage roof would be tarped to protect what’s inside, but that didn’t happen either. Now my garage is full of water-damaged items. They dropped off materials for the garage months ago and just never came back to do the work.
They also promised a thorough cleanup, but I’ve found over 50 nails in my yard and driveway—resulting in flat tires. A few nails would be understandable, but this was just careless.
The job started over six months ago and still isn’t finished. Poor communication, broken promises, and a total lack of follow-through. I would not recommend this company to anyone.
Right from the start Andrew Locurto with American Roofing and Metal guided on the age of roof and showed us great pictures of the problem areas to proceed with claim to the insurance company. Then onwards he was great to communicate with and going back and forth with the insurance adjsuter, being patient with my questions to get my claim approved. The team scheduled my repair and they worked tirelessly for the whole day to finish the installation of roof and took care of additional trim installation the next day. Andrew is a great to work with and has high work ethic when he took care of things for me even when he is out of town and on vacation. The whole claim process took 4-5 months and he provided detailed documenatin to get supplemental items approved and final amount released. I would continue to use American Roofing for any future roofing needs and highly recommend working with Andrew Locurto there, he will take care of his customers.
- 4610 Roofing Rd, Louisville, KY 40218
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated