American Leak Detection of Charleston

Please do not hire this company! They only find the leak and tell you to call a real plumber. Plumb pro will leak detect and fix for less than this company! They were at my home for 20-25 minutes and found the leak. I asked them to fix it and they said I had to call to set up an appt. I called plumb pro they came out and fixed the leak in 20 minutes. American Leak Detection of Charleston is....Very unprofessional. They never had to use any of their speciality equipment that they advertise and look at their website....it says leak detection and repairs....not in the same day though! Please do not waste your time!
I had to give them 1 star or it wouldn’t post!

They located leak in front yard. Pulled out a fitting to show it was cracked and charged $500 to put 6" of PVC in with two elbows. Totally excessive repair charge. I was left with an unhooked water line and had to pay the ransom or deal no water while trying to get someone else to come out (after back surgery I could not make the simple repair. DON'T LET THEM DO ANY REPAIR - THEY ARE EXCESSIVELY OVERPRICED

This gentleman came out while I wasn't home and dealt with my fiance. He noted that he could not find the leak but it will cost 1250 to fix. I'm baffled and concerned because on the side of my house the concrete is damp and so is the ground in that one area. How is it you can't find the leak and how do you fix something you can't find. I've called 3 times speaking to the young lady who answers the phone and every time she tells me I've told him you've called and he's supposed to call you back. Well I'm still waiting for that call. I want to move forward but how can I with this horrible communication. As an update. I did finally receive a call back and we're moving forward.

I called about a leak in my slab needing services. It was going to A WEEK before they could come out!?!?!?! Who can wait a WEEK when you have a leak!?!?!? Then they offered AFTERHOURS for an ADDITIONAL $300. How convenient on their part. I can't attest to their work since I can't get them in a timely fashion. =(

Had a slab leak and worked with American Leak Detection and they were absolutely amazing. They won’t leave until the job is done right. Chuck was a pleasure to work with! No leak now and confident in the repair!

We are a professional swimming pool construction and service company, We ONLY use American Leak Detection for all our leak issues. Beth in the office and Chuck in the field make a great team. They handle the issues one by one and make sure we are aware of where things are at on each project. I would highly recommend using American Leak Detection for any and all pool leak issues.
Thank you for your superior service and professionalism

Bruce