- 1950 S 900 W STE S2, Salt Lake City, UT 84104
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Aluminum Lock Roofing Inc”?
{
"summary": "Customer feedback for Aluminum Lock Roofing is largely positive, highlighting their professionalism, quality of work, and responsive customer service. Many users appreciate the durability and aesthetic appeal of the aluminum roofs, noting that they have had positive experiences from installation to dealing with follow-up issues. However, a few customers reported significant dissatisfaction due to poor communication and billing discrepancies, indicating that while the product and service are generally praised, there are notable areas for improvement in customer interaction and timely service. Delivery and communication were highlighted as strong points by most reviewers, contributing to a favorable overall sentiment.",
"liked": [
"Everyone we dealt with were professional and responsive to our requests.",
"The installation crew was professional and did an excellent job with the roof and the cleanup.",
"Through the entire process, we were treated with old-school professionalism and class.",
"Their crew did amazing work. They kept the removal of our old roof very clean.",
"The installers were professional, quick, and did an excellent job cleaning up the job site."
],
"disliked": [
"I was treated with kindness and professionalism and also free estimates...this guy clearly doesn’t care about his business or his customers.",
"It took Aluminum Lock 3 months to come out and do the job they quoted me for.",
"They left...it rained all day long. I felt this was negligent.",
"I missed that on the quote...the bill was more than I
Recommended Reviews
Recently we had our roof replaced by Aluminum Lock Roofing. The roof is great and the experience with the company was straightforward. We have solar panels on our roof and needed someone to remove and replace. Aluminum Lock Roofing found a company, Nex Solar aka Mason and the solar guys. The solar guys did a great job removing and replacing our solar panels. Everyone we dealt with were professional and responsive to our requests. Thank you.
Dear Aluminum Lock Roofing Team,
I am writing to express my heartfelt thanks for the exceptional support you provided in addressing the issue with my homeowner's insurance. The recent transition to a new insurance company resulted in a misunderstanding about my roofing type, leading to higher charges. Your immediate and professional response to write a letter on my behalf and provide the necessary order form to correct the error was truly beyond anything I could have asked for.
Moreover, I wanted to take this opportunity to let you know that my Aluminum Lock roof, installed in 1998, remains the best home improvement we have made. It continues to make a significant difference in the appearance of our home and still looks amazing after all these years.
Your dedication to customer service and the quality of your product have not only resolved my issue but also demonstrated the remarkable standards of your company. I am grateful for your assistance and the peace of mind you have given me during this challenging time.
Thank you once again for your outstanding support and kindness.
With sincere appreciation,
Deb
I called this company to get an estimate on an aluminum shingle roof. The gentleman on the phone was not friendly at all required $1000 down payment for him to even come out and look at it and when I told him we would go with another company he told me good, this is not the kind of customer service I would expect from a professional company. I’ve spoken to multiple other roofing companies and was treated with kindness and professionalism and also free estimates since I’m in Ogden and not a crazy out of the way location. This guy clearly doesn’t care about his business or his customers. I’d steer clear.
- 1950 S 900 W STE S2, Salt Lake City, UT 84104
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates