- 3420 Electric Rd #1a, Roanoke, VA 24018
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof
About the Business
What people say about “Alouf Custom Builders, Inc.”?
Customer feedback is mixed regarding Alouf Custom Build, highlighting both exceptional experiences and significant concerns. Many clients praise the company's remodeling work, noting a high level of satisfaction with design suggestions and communication throughout the process. However, some customers express dissatisfaction with the owner’s behavior in public settings, characterizing it as unprofessional. Overall, while the quality of work is highly regarded, the company’s image is marred by negative interactions reported by a few individuals.
What Users Like The Most
- The entire team was a pleasure to work with from initial consult to the final walk-thru.
- They listened to my preferences and offered design suggestions.
- The result was even better than I could have imagined.
What Users Like The Least
- Mr. Alouf was berating the gal working in the booth.
- He claimed she was rude, yet she was not.
- His behavior created a huge line behind him, showing complete disregard for others.
Recommended Reviews
WOW, I love this!! Mark Alouf told me before we started the remodel, he wanted me to look at the finished result and every day he wanted me to say, WOW, I love this, and I do. 5 years ago, Alouf Custom Build did a full overhaul of my kitchen, living and dining rooms, about 1200 of, removing walls, moving doorways, and putting beams in the attic, and the result was even better than I could have imagined. The entire team was a pleasure to work with from initial consult to the final walk-thru. They listened to my preferences and offered design suggestions. Their expert guidance and creative ideas greatly enhanced my original vision. They were on the ball, offering prompt updates when needed and answered all my questions. Yes, Mark, five years and Im still loving it!!
On Saturday, 3/16/24, I was 2 trucks back from Mr. Alouf at the Roanoke Transfer Station berating the gal working in the booth because she would not allow items he was trying to dump. At no time was the gal rude to Mr. Alouf, yet he claimed she was, with complete disregard for the HUGE line he was creating behind him. Mr. Alouf, the transfer station has speakers. You were heard speaking in the manner in which you were. Unprofessional!!
- 3420 Electric Rd #1a, Roanoke, VA 24018
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
- Metal Roof