DO NOT HIRE! Justin with Allworxs originally seemed knowledgeable about doing a demo on a previous companies very poor tile job. He took pictures of their job, made many comments on the pictures done through his tablet, e.g. slope, lippage, code violation, lazy, etc.
He said he could do the job, gave me a purchase list, e.g. shower pan kit, mortar, amount of tile, grout, caulk, 5lb buckets and much more. I purchased, he showed up the first day late, no call or text. Provided an excuse. Gave him benefit of the doubt. He was late every day...hours and some days I had not heard from him until I messaged him around 1 p.m. Long of the short, Justin had excuses after excuses. 7 weeks into a walk in shower tile job, he started grouting. I took a look and brought to his attention that many of the tiles were chipped, there was lippage on many of the tiles. This was after I had him replace the accent tiles days before because there were cracked tiles, the alignment of the pieces were off along with lippage in many areas. He said he agreed and would take them out. I purchased all new accents along with multiple wall tiles that were visibly not flat. The cost was $185 in addition to the already $700 I had spent on materials and the $915 deposit I gave Justin. He was going to take the cost of the additional accent tiles off his price.
Finally, I told Justin this was not professional looking, with the chipped tiles everywhere and the lippage in multiple places. He said he agreed and "was going to file with his insurance company and have someone demo the job and do a professional tile job." He told me that he would haul away all of the bags of tile he done a demo on to begin with along with the old vanity, shower doors, and other trash from the job. All still currently piled on side of my house. I reached out to him several times to no avail. I thought he was kind and trusted he would do professional job especially knowing I had been screwed over by ACE Handyman Services (which he said he used to work for).
Very disappointed. I would absolutely never recommend him for any work, especially a tile job. See pictures of his work. Now I am having to pay someone else and purchase materials all over again. Doing this to someone who you know already had it done prior to you is horrible. I also have MS and can't load the trash and take to dump. There are construction bags I bought that are full of tile that he had taken out during demo. This guy is a joke! Pictures to follow.