- 7510 Shedhorn Dr, Bozeman, MT 59718
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
What people say about “Air Controls Bozeman”?
Customer feedback for Air Controls is mixed, with a notable divide between positive and negative experiences. Many customers praise the company's technicians for their professionalism, expertise, and responsiveness, highlighting effective communication during service calls. However, there are serious concerns about pricing transparency and missed appointments, indicating significant issues with customer service reliability. While many acknowledge the quality of the installations, the negative experiences related to scheduling and bid clarity suggest a need for the company to improve its communication and accountability.
What Users Like The Most
- The technicians are knowledgeable and helpful.
- They were very professional and kept us in the loop on everything.
- The team was responsive and did not try to oversell us.
- They did a fantastic job and were quick to assess with meticulous work.
- I am now set up with a much better AC system thanks to their expertise.
What Users Like The Least
- Their estimate was almost $15K higher than other contractors with no details provided.
- I took off work for appointments, and they never showed up.
- I lost two days of work and still have a broken heating system.
- Communication was lacking, as they did not call or text about missed appointments.
- The refusal to provide a detailed estimate felt like price gouging.
Recommended Reviews
Air Controls installed my system many years ago. Thus, it needs a lot of TLC. AC is always prompt in their service calls and their technicians are knowledgeable and helpful.
I requested a bid from Air Control for installation of a new HVAC system in my house. Their estimate came as a single line item with no detail and was almost $15K higher than other contractors specifying the SAME equipment for the same install. When I asked for a breakout for the estimate, I was told that that is "proprietary"and they refused. Needless to say, I went with a contractor with many 5 star reviews. I can only guess that they are gouging their prices. Do your homework! Demand accountability! Avoid Air Controls and save money on your project.
Thank you for the excellent service provided by your capable and courteous technicians.
Mark went above and beyond to diagnose a long-ongoing issue with our furnace. Despite difficult attic access and insulation dust, he isolated the problems and tackled the task efficiently. He completed the necessary repairs, taking the time to explain his actions.
Also, thanks to Dave who quickly replaced the furnace main fan motor.
We are grateful to them both for getting our furnace running smoothly again.
- 7510 Shedhorn Dr, Bozeman, MT 59718
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated