ACM - American Construction Metals
- 1600 Park Ave, Beloit, WI 53511
- Residential Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
About the Business
What people say about “ACM - American Construction Metals”?
Customer feedback is mixed regarding American Construction Metals (ACM). While some reviews highlight excellent product quality and commend the customer service, others express strong dissatisfaction with warranty claims and product durability. Customers appreciate the supportive team in Shawnee but are frustrated with the handling of warranty issues in Beloit. Concerns about product quality and communication have also been noted, indicating potential areas for improvement in customer relations and service delivery.
What Users Like The Most
- Great quality of product and excellent customer service.
- Your Shawnee team is awesome.
What Users Like The Least
- After the second winter that is exactly what happened. The gutters were bent, twisted and cracked.
- They claimed the gutters were damaged by an 'act of God.'
Recommended Reviews
I purchased gutters manufactured by American Construction Metals (ACM). They came with a written warranty which promised the gutters would not "split or crack" due to cold weather. After the second winter that is exactly what happened. The gutters were bent, twisted and cracked, by exposure to simple ice and snow. When I made a claim under the warranty to the Beloit, Wisconsin location of ACM the company refused to do anything. They claimed the gutters were damaged by an "act of God." It is hard to imagine any weather related damage caused to a gutter that is not related to an act of God. In essence, ACM just refused to honor their written warranty or to assist their customer. I recommend you not buy any gutters manufactured by this company. They make a terrible product and don't care about their customers.
Beloit, WI location
The production manager has these meetings at start of shift were tell production and scrap rates and time the cost to company. But offer no ideas to reduce it. Anybody can complain about it.
How about some answers!!
Do you want to hear this everyday at work?
And trying find why this is going on. Stop guessing. poor qualtiy from vendors, lack of training?
Great quality of product and excellent customer service. Thank you for all the hard work. Your Shawnee team is awesome
137 locals recently requested a quote
- 1600 Park Ave, Beloit, WI 53511
- Residential Roofing
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Warranties Offered
Frequently Asked Questions
1. Does the company offer free estimates?
No information found.
2. Are warranties offered by the company?
No information found.
3. Does the company offer senior discounts?
No information found.
4. How is the company overall rated?
4.1 stars based on 63 reviews.
1. What services does the company offer?
Roof Inspection; Gutter Cleaning; Roof Leak Repair; Gutter Companies Services; Rubber Roofing; Flat roofing; Soffit and Fascia Services; Green Roofing Services.
2. Are there any services the company does not offer?
No information found.
3. Does the company offer emergency services?
No information found.
4. Does the company offer eco-friendly accreditations?
No information found.
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