Ace Roofing Corporation - Fairfax, VA
- 4000 Williamsburg Ct, Fairfax, VA 22032
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Metal Roof
- Green Roof
About the Business
What people say about “Ace Roofing Corporation”?
{
"summary": "Customer feedback on Ace Roofing is mixed, with several reviews highlighting significant issues with communication and cleanup, alongside positive experiences regarding the installation quality and professionalism of the staff. Many customers expressed frustration over the lack of response to calls and messages when problems arose, which severely impacted their overall satisfaction. However, some reviewers praised the efficiency and thoroughness of the installation process, noting that their roofs were completed quickly and to a high standard. The dichotomy in experiences suggests that while some customers had a seamless process, others faced serious challenges that marred their experience.",
"liked": [
"Jason was very professional and thorough in explaining the options for my new roofing.",
"The workers are hard working people and the job is well done.",
"I interviewed 5 contractors to replace my roof, and Jason Kim provided the most detail about the process.",
"The crew showed up right on schedule and were quick and efficient.",
"From my initial meeting with representatives of Ace Roofing to the completion of the roofing project, I was impressed with their professionalism."
],
"disliked": [
"They do not return phone calls and do not answer text messaging.",
"I was left with plenty of nails in my driveway and patio.",
"No Workers Compensation Coverage! YOU will be held liable.",
"They weren't very knowledgeable when answering questions, which is a red flag.",
"I attempted over the last 18 months to get them to come out to
Recommended Reviews
I trusted aides roofing when I took the contract out for them to replace our roof however they failed to do the proper work for the skylights we had to have them to come back into repair that it was leaking in our family Room and now it's leaking in our bedroom this roof was put in in August or July of 2018, We are very disappointed in Ace roofing they do not return phone calls they do not answer text messaging and I've attempted over the last 18 months to get them to come out here in to correct this problem and they still have not responded.
I’m giving a 2 star because the cleanup was ridiculous. I was left with plenty of nails in my driveway and patio. Also a hammer was left on top of my roof, cords dangling from the roof to patio deck, cord hanging under my downspouts. They also left another tool dangling from my roof. I’m still picking up nails that is in my driveway left after my lawn was mowed. I’m grateful that I didn’t catch a flat tire.
This is unacceptable. My roof was done while I was out of town on travel and once I came back to inspect and this is what I was left with. I took videos and sent to the rep but no response. I WILL BE RECOMMENDING THIS COMPANY.
Jason, was very professional and thorough in explaining the options for my new roofing. The roof was installed in one day and they were able to work while i was away. I am very happy with new roofing and glad it was an easy process.
137 locals recently requested a quote
Company Locations
Head Office
Branch Offices
- 4000 Williamsburg Ct, Fairfax, VA 22032
- Commercial Roofing
- Residential Roofing
- Locally Owned & Operated
- Metal Roof
- Green Roof
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