- 1110 N Park St, Carrollton, GA 30117
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Ace Hardware Southern Home and Garden”?
Overall, customer feedback reflects a positive sentiment towards the store, particularly highlighting the friendly and helpful staff, as well as the cleanliness and organization of the store. Many customers appreciate the variety of products available and the efficient customer service, which often includes employees proactively offering assistance. However, there are serious concerns regarding customer service experiences, particularly with a few instances of rudeness from staff that have negatively impacted customers' perceptions. Delivery and communication have generally been well-received, but there are isolated complaints that highlight the need for improvement in certain areas.
What Users Like The Most
- They have really interesting plants, yard art, planters and plants outside.
- The staff was very friendly when I was there for the first time to pickup a Weber grill.
- The employees are like good neighbors. Every time I or my husband visit, we are warmly welcomed.
- I chose this ACE over any franchise hardware store such as Lowe’s or Home Depot.
- The store is clean and well organized. Very helpful employees.
What Users Like The Least
- The lady at the counter got an attitude and said the other bag had the wrong sticker.
- Flat out refused to cut a key unless I bought it from them.
- He should not have responded so rudely.
- The atmosphere... had me a little cautious about shopping.
- I was NOT impressed at all with the new look of it.
Recommended Reviews
This my favorite Ace Hardware ever! They have really interesting plants, yard art, planters and plants outside. Inside they have interesting things for the house, wooden mushrooms and men’s beard products. A wide variety of different things. And plenty of other needful things like tools.
Bought my wife an item online, she went to pick up..before getting the item she looked to see what else they had. On the shelf the same bag had a sale sticker (was 150.00, now 112.00)..when she asked about it the first employee tried to help but the lady at the counter got an attitude and said the other bag had the wrong sticker..it wasn’t the wrong sticker, they are liar.
Whoever does the keys here is on one. I’ve brought several car keys to different Ace Hardware locations to have them cut and never had a problem getting it done.
Sometimes they charged 5-10 bucks other times it was free, not that I mind paying for it.
This location flat out refused to cut a key unless I bought it from them. Which they don’t even carry the style key I brought in, which was a switch / flip key that I purchased specifically because I did not want the standard, basic keys they offer.
“Well we don’t want to be liable if it doesn’t work”, I’ll sign a waiver then(which I offered to do). The truth is they just wanted to force me to buy a key from them, even though they don’t even carry the correct style.
This location, maybe just any of them, will never receive a dime of my money.
You are a lying, lazy, bitter, crook.
- 1110 N Park St, Carrollton, GA 30117
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates