- Lumber & Supply, 102 W Mesquite Blvd, Mesquite, NV 89027
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
About the Business
What people say about “Ace Hardware”?
{
"summary": "Customer feedback is mixed regarding the service at the store. Many reviews highlight the knowledgeable and helpful staff, with customers appreciating the personalized assistance in selecting items. However, several negative reviews point out issues with staff behavior, describing experiences of feeling uncomfortable or unwelcome due to excessive monitoring and unfriendly interactions. Delivery service and communication also seem to vary, with some customers expressing dissatisfaction with the return policy and pricing. Overall, while there are positive experiences, the recurring complaints about customer service create a more critical perception.",
"liked": [
"The guy with the big handlebar mustache is pretty knowledgeable and extremely helpful!",
"The sales person was super helpful and quickly helped me find the right parts.",
"Wide selection of items. I found exactly what I needed, and the staff was very pleasant.",
"Very helpful staff and they stock nearly anything you could imagine.",
"Always a great place to acquire quality material for any project."
],
"dislaked": [
"The real problem here is (SOME) of the staff. Unfriendly, clearly following you around the store.",
"I was going to shop more but he made me HIGHLY uncomfortable…",
"The return policy at the Mesquite Ace Hardware is terrible.",
"The employees are friendly, but I found that when I asked for the simplest item I was guided to something more expensive.",
"The two older ladies at the front were very rude and disrespect
Recommended Reviews
The guy with the big handlebar mustache is pretty knowledgeable and extremely helpful! Best of luck to him and the rest of the team
I'll keep it short. The store itself is nice. the selection is fine. Prices are higher, but its a small town. The real problem here is (SOME) of the staff. Unfriendly, clearly following you around the store/side eyeing. Asking you if you need help every 45 seconds. I did not feel welcomed or nor did i feel the need to spend money here. I live in Mesquite and own a house and cars, i dont look dirty or disheveled. Ive spent hundreds of dollars here. I am early in my early 30s, veteran, and white. My suggestion for this store is to take a good long look at customer service again. or Homedepot.com will keep winning.
I came in with a missing bolt and nut for the suspension on my 350 Ford. The sales person was super helpful and quickly helped me find the right parts. I needed. Excellent service
Company Locations
Branch Offices
- Lumber & Supply, 102 W Mesquite Blvd, Mesquite, NV 89027
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates