Logo of Ace Flood Response & Reconstruction

Ace Flood Response & Reconstruction

  • 2112 Black Lake Blvd SW, Olympia, WA 98512
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
About the Business

At Ace Flood Response & Reconstruction, we specialize in delivering comprehensive solutions for both residential and commercial projects. Located in Olympia, Washington, we are committed to addressing your needs with a versatile range of services, including roof repair, waterproofing, and skylight repair. Our technical expertise allows us to manage complex projects from start to finish, ensuring that every detail is meticulously handled. Our well-coordinated team prides itself on organization and reliability, consistently delivering durable results that stand the test of time.

We understand the importance of a thorough approach, and we are dedicated to providing long-term value for our clients. Whether you are facing water damage or need a roofing upgrade, we are equipped to handle your project with precision and care. Our focus on effective project coordination ensures that we meet your needs efficiently, allowing you to enjoy peace of mind throughout the process.

What people say about “Ace Flood Response & Reconstruction”?

{
"summary": "Overall, customer sentiment towards Ace Flood Response is highly positive, focusing on their professionalism, prompt communication, and effective service execution. Many reviewers appreciated the company's quick response times and efficient handling of water damage, which often prevented further issues. Customers highlighted the thoroughness of the team's work and their willingness to communicate clearly throughout the process. However, some negative feedback indicates significant concerns regarding misrepresentation of services and a lack of proper documentation, suggesting that while most experiences are favorable, there are critical gaps in service reliability.",
"liked": [
"They responded promptly to mitigate water damages and were the interface between me and the insurance agent.",
"The crew was amazing and I will definitely go back to Ace if ever need them again!",
"They assessed the situation quickly and provided a detailed plan to tackle the mold.",
"Paul and his team made it out the same day we called and had fans and dehumidifier out shortly after inspecting the room.",
"The team was friendly, knowledgeable, and efficient."
],
"disliked": [
"Ace may be able to clean up flood damage, but they are definitely NOT a reconstruction company as presented.",
"The owner assumed I would be using his company to do the repair work but would not give me a written estimate.",
"Crew cut right across the middle of an open Jbox that had LIVE, exposed, and uncapped wires.",
"We were repeatedly misled by both Ace and

Recommended Reviews
Overall Company Rating
Excellent 4.8
Out of 31 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Kevin Ewig
Jul 17, 2025

I had a laundry room ceiling that needs to be restored due to water damage.

I called Ace Flood Response. Paul came by on Friday and the whole thing was done by the following Wednesday! The ceiling is as good as new. No complex paperwork or contracts! They also charged $500 less than the other company. Amazing work!

R L
Jul 16, 2025

I got a couple different company quotes for some water damaged flooring. Paul was quick, thorough and far more reasonable than H20 Away, etc.

I ended up getting the project fixed by our flooring company, but just wanted to compliment Ace Flood Response on their professionalism and help. Thank you!

Marsha Smith
Mar 25, 2025

Ace may be able to clean up flood damage, but they are definitely NOT a reconstruction company as presented by USAA. Paul at Ace repeatedly misrepresented his capabilities and cost us over 3 months of delay in repairing and selling our home. In the end, we had to use a completely different construction company to get the work done. We were repeatedly misled by both Ace and by our USAA Field Adjuster. If we could have selected zero stars, it would have been more accurate.

Mike Oliver
Mar 21, 2025

The roof access of our building came open during the heavy rain and wind causing the interior walls and floors to get wet. Paul and his team made it out the same day we called and had fans and dehumidifier out shortly after inspecting the room. It was pretty cool to watch them use the equipment measuring the area, notating what was still wet and dry, even though everything looked dry. In my opinion their fast response prevented a costly event and mold issue. Thank you!!!

Steven Potter
Jan 10, 2025

Ace flood came to the rescue when I had an attic leak. They responded promptly and were detailed in what the mitigation process looked like. They communicated well throughout the process and made me feel heard and valued. Highly recommend choosing Ace.

Lawrence Turner
Aug 29, 2024

Ace Flood Response & Reconstruction is a company that I would highly recommend. They are professional and responsive. They came out to my house the same day I called to assess the water damage and begin the drying process. The team that came out with owner Paul were friendly, knowledgeable, and efficient. They explained everything they were doing and answered all of my questions. I was very impressed with their service and would definitely use them again if needed.

Gordon Fonseca
Aug 20, 2024

Ace Flood Response & Reconstruction was very professional and responsive to our needs. We had a water damage issue in our basement and they were able to come out that same day and start the drying process. They were great at communicating with us throughout the whole process and answered all of our questions. I highly recommend them!

Sofia Jordan
Aug 8, 2024

I had a leak in my bathroom that went into my kitchen. I called Ace Flood Response and they were at my house within 1 hour. They set up fans and dehumidifiers to dry out the area and prevent any further damage. I have never had to use a service like this before and I was so impressed with their level of communication and professionalism. I would absolutely recommend Ace Flood Response to anyone in need of their services.

Benjamin Martinez
Jul 30, 2024

Ace Flood Response & Reconstruction did a fantastic job helping us repair our home after a hot water pipe burst in our kitchen. They were professional, quick, and the work was done to a high level of quality. They also helped us navigate our homeowner's insurance which was a huge help. We would definitely recommend them.

Maria Casihan
May 25, 2024

So thankful to have had Kate for my flood. She kept me so informed. The crew is amazing and I will definitely go back to Ace if ever need them again!

Tyler Eades
May 25, 2024

Ace was on the case at my house when my o-ring failed on my toilet and it leaked in my kitchen!

angela grubbs
May 25, 2024

Will always call Ace flood to do my home repairs. Paul was so professional and knowledgeable. His office is amazing and they handled my house repairs so quickly.

Katie Metzger
May 25, 2024

I recently had a mold problem in my house, and I decided to hire ACE to help me out. From start to finish, they were fantastic! Their team was professional, knowledgeable, and friendly. They assessed the situation quickly and provided a detailed plan to tackle the mold. Throughout the process, they communicated clearly and kept me updated on their progress. Most importantly, they did an excellent job removing the mold and ensuring it wouldn't come back. I highly recommend ACE to anyone dealing with mold issues. They truly exceeded my expectations!

Savanna Watson
May 25, 2024

We used ACE to have some dry wall work done and are so happy we did! They responded quickly and got right to work. Communicating with Kate was one of the many highlights!

Sophie Eadesss
May 25, 2024

Highly recommend Ace to anyone! I have had them out to my house for a few things and Kate is always quick to get me scheduled since I know them all so well now! Thanks Paul and your awesome team you’ve built!

Sarah Nailis
May 25, 2024

would recommend ace flood response to anyone. paul, erik and Mate were all so professional and did my mold repair so fast giving me peace of mind!

Justin Garza
Oct 6, 2023

My wife and I worked with Ace recently after a small house fire, and we were very happy with the whole experience. We have never had to deal with a house fire or the insurance claim process that comes with it, but Paul and his crew made this as pain free as possible.
Specifically, we were impressed with their professionalism and Paul's knowledge over all things fire repair; they were on top of all steps throughout the process including the insurance process and made everything easy through good communication and project management/execution. They worked hard to stay on schedule and get us settled back into our home as quickly as possible.
Jerome especially stood out as he was the main guy doing a lot of the work; I felt confident in his genuine desire to do quality work, be trustworthy coming in and out of our home, and also in his genuine concern to look out for our best interest as the homeowners with the final product that was delivered.
We are very happy with the work that was done.
Above all else though, I want to say that the office manager, Kate, was really the star of the show in terms of our experience. Her communication and efforts in being our main hub for any info or contacts or anything that needed to happen next made it very easy for me and my wife and gave us assurance and confidence in the process. She was super on top of her role and representation of Ace, and it was her work that easily sealed the deal for 5 stars.
We absolutely recommend Ace should you ever find yourself in need of their services.

Lau Ra
Sep 23, 2023

Although this company was very fast in responding to my bathroom water damage, three specific incidents are the reason for this low rating.

First, the owner assumed I would be using his company to do the repair work but would not give me a written estimate, despite me asking him for one three times.

Second, when his crew cut the lower foot or so of the sheet rock on one of my walls, they cut right across the middle of an open Jbox that had LIVE, exposed, and uncapped wires which I had no idea was there and no one from the company told me about this fire hazard. Several days later, when an estimator from another company for the repair work saw it, he immediately identified it as a safety hazard and when he tried to separate the wires to alleviate the immediate hazard until I could get an electrician out to fix it properly, the wires popped, sparked, and smoked.

Third, the owner of this company failed to remove the bathroom vanity and sink that they moved to my back yard after taking it out of my bathroom-it remains in my back yard to this day, despite my repeated requests for him to do so and despite that my insurance company's payment to him included its removal.

Overall, I would not use this company again.

Ingrid J
Jul 4, 2023

I can't say enough good things about this company! First, they responded promptly to mitigate water damages, and then they were the interface between me and the insurance agent. The owner and crew of Ace Flood Response & Construction were respectful, prompt, and capable. They were good listeners and communicators, offering suggestions to help make the reconstruction project run more smoothly. I would definitely hire them, again!

Rebekah Crowley
Jan 18, 2023

Kind and professional staff with fair pricing! They had excellent communication while trying to problem solve a smaller job for us.

Maurice Latzke
Jan 6, 2023

I contacted Ace flood response when I had water come through my ceiling after a storm. They were able to come out the next morning, helped deal with our insurance and the roofer and did a fabulous job. I highly recommend them!

kattie Whittaker
Dec 12, 2022

Called the owner (Paul) over at Ace to give estimate on work on my new home. His guys were out the same day and began work the next day. So professional and timely and a great crew!

Lindsey Bates
Dec 5, 2022

I called ACE Flood Response in a bit of a panic after a DIY bathroom renovation went horribly wrong. Not only did they walk me through how to shut off my water to stop the flooding, they showed up super fast to assess damage and begin the dry out/repair process.
They also communicated with me throughout the entire process, allowing me to give input on replace products, but also giving me solid and experienced advice. Their expertise and professionalism made this experience as painless as possible and I would 100% recommended Ace Flood Response & Restoration to anyone in need of these services.

Rene Latzke
Dec 5, 2022

Ace flood response did a great job drying down our floors after our dishwasher flooded. They helped dealing with our insurance and replaced our flooring and base boards. We highly recommend them

Mike Kipp
Dec 5, 2022

I would recommend Ace Flood to anyone! They are very professional and very attentive to our needs! They went above and beyond anything I would ever think through company would do! Highly recommend them!

Jerald Robertson
Dec 5, 2022

We've used Ace Flood Response 3 times. For both indoor and outdoor repairs. They've always been fast to respond, very professional and They've helped with our insurance.
A really great company. When you need them, they are there.

Danielle Coffinger
Sep 15, 2022

We had some dry wall work done and couldn’t be happier. We were able to get a quote quickly and schedule the work right away. The crew was super considerate and friendly while working in our home and made sure to leave it clean when they finished the job. Great workmanship and experience. We will use them again for additional projects and they will be my go to for any flooding emergencies in future.

Leah H.
Sep 14, 2022

Had a flood. Dry out came immediately and had it dried out within days. Worked with subcontractors to ensure everything was being done correctly which included content manipulation flooring removal and install along with baseboards. I felt listened to and everything was explained to me clearly. Had a very smooth project from start to finish. I highly recommend this company.

Jeff Everitt
May 23, 2022

They were really fantastic about mitigating our mold problem that stemmed from a slow leak underneath the dishwasher. They did an excellent job repairing the hardwood even though the new hardwood didn't have the same application. Highly recommend these guys !!

Jaron Church
Apr 25, 2018

My hot water tank had been slowly leaking for a while before I finally noticed it. When I called this company, the owner himself came out to assess the damage. Paul was very upfront front about the process and explained what my insurance company would likely cover, so there were no surprises which was a huge relief. He was able to get a crew of techs to my house right away and sealed off the damaged areas so that no other area in the house got messy at all. They had to remove some flooring and cabinets but by the time it was all put back together it looked like it didn’t even happen. Glad I chose these guys and would highly recommend them.

Amanda Utecht
Mar 5, 2018

These guys are the best! Honest, kind, hardworking, and compassionate. Doesn't get much better! They have my business for life.

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137 locals recently requested a quote
  • 2112 Black Lake Blvd SW, Olympia, WA 98512
  • 24/7 Emergency Repairs
  • Free Estimates
  • Licensed & Insured
  • Locally Owned & Operated
  • Warranties Offered
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM
We Answer Frequently Asked Questions
Pricing questions
1. What is the average roof replacement cost for a residential home?
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The average roof replacement cost for a residential home typically ranges from $7,000 to $15,000, depending on factors such as roof size, chosen materials, roof pitch, and labor rates in your area. Premium materials or complex designs may increase the price.

2. How much does it usually cost to replace the roof of a commercial building?
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The cost to replace the roof of a commercial building typically ranges from $5 to $12 per square foot, depending on several factors such as roof size, material, labor rates, building type, and local code requirements.

3. What factors affect the overall roof repair cost?
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Several factors influence roof repair cost, including the extent of the damage, roof accessibility, material type, labor costs, and whether it’s a general repair or an emergency fix. Minor repairs can start around $150–$400, while major repairs may exceed $1,500.

4. What is the typical roof leak repair cost, and how is it calculated?
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Roof leak repair cost generally ranges from $300 to $800, depending on the size and location of the leak, the materials required, and labor intensity. Complex leaks involving structural repairs or interior damage will cost more.

5. What is the average flat roof repair cost for commercial buildings?
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Flat roof repair cost for commercial properties usually ranges from $500 to $3,000, depending on the roofing material (TPO, EPDM, PVC), the extent of the damage, and roof accessibility.

6. How much is the mobile home roof replacement cost compared to traditional homes?
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Mobile home roof replacement cost typically ranges from $3,000 to $8,000, making it generally more affordable than traditional home roof replacements, due to smaller size and simpler structure.

Service questions
1. Should I stay home during roof replacement?
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It's not necessary to stay home during roof replacement. Roofing work is noisy and can cause vibrations inside the house, which might be uncomfortable. Most homeowners choose to leave during major parts of the project, but our team ensures safety and keeps you updated, whether you're home or not.

2. How long does roof replacement take?
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The timeline for a roof replacement typically ranges from one to three days, depending on the size and complexity of the roof, weather conditions, and material type. Larger or more intricate roofs may take a bit longer, but we always aim for efficient, timely completion.

3. How to hire a roofing contractor?
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To hire a roofing contractor, start by researching local companies with good reviews and proper licensing. Request quotes from multiple contractors, verify their insurance and certifications, and ask for references. Always ensure you get a written contract that outlines the scope of work, timeline, and payment terms.

4. How to check if a roofing company is legit?
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Check if a roofing company is legit by verifying their business license, insurance, and local certifications. Look for memberships in professional associations, read customer reviews, and ask for recent project references. A legitimate company will be transparent and provide all documentation upon request.

5. How to choose a roofing company?
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When choosing a roofing company, consider their experience, customer reviews, warranty offerings, and quality of materials. Make sure they provide clear communication, detailed estimates, and a solid portfolio of completed projects. Local expertise is also a major advantage for understanding regional roofing needs.

6. How do you know if your roofing contractor is ripping you off?
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Warning signs that your roofing contractor might be ripping you off include vague contracts, pressure to pay large upfront deposits, lack of proper documentation, and unexplained price increases. Always ask for itemized estimates and written guarantees, and avoid contractors who avoid answering your questions directly.

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