- 13776 N Lincoln Blvd, Edmond, OK 73013
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof
About the Business
What people say about “Accord Construction Inc”?
Customer feedback is mixed regarding Accord Construction. While many reviews highlight excellent customer service, timely communication, and high-quality work, there are critical concerns regarding trustworthiness and the accuracy of damage assessments. Some customers felt misled by initial assessments of their roof damages, which did not match those reported by their insurance adjusters. Additionally, issues surrounding warranty transfers and management promises have caused dissatisfaction among a few clients. The delivery of services has been praised, but these serious complaints impact the overall perception of the company.
What Users Like The Most
- Very friendly people and I’m so pleased with the work! They were honest and upfront.
- They have great customer service and are timely.
- Their crews did a professional job, cleaned and took away all materials.
- These guys do EXCELLENT work. I am super pleased with my new roof.
- Accord Construction is a very professional and knowledgeable group of individuals that have exceeded our expectations.
What Users Like The Least
- Management not trustworthy. My house has defective roof shingles installed by this company.
- After the insurance inspection, the adjuster told us there were only minor damages on the roof.
- The owner told me later he had arranged to have materials donated so I could get a new roof but did not follow through.
Recommended Reviews
In middle of May, Steve from this roofing company and his team members were in our community, knocked on my door and inspected roof. He showed me a video of my roof and stated it was damaged very badly in many places, it will be totaled and paid by insurance 100% sure. We were convinced by the video he showed us and let Steve represent us to file the insurance claim.
A few days later, our insurance adjuster came to inspect the roof. After the inspection, the adjuster told us there were only minor damages on the roof, which are far less than our deductible. Our claim was then declined by the insurance.
I contacted Steve immediately to ask for detail information. He insisted the adjuster was wrong, we should contact insurance and request another inspection. I asked him to take more pictures and give me the initial video so I can submit to insurance company as the evidence. He sent someone else to take some pictures but these pictures are not convincing at all. We wouldn’t file the claim If we only had those pictures. He didn’t get back to me with the video. I called him many times, only answered one time on Tuesday 6/18 and saying - He is driving, will look for videos, and get back to me immediately - until now, nothing heard.
I know I was too naive to trust a stranger at the beginning. Hope no one else will fall into this trap like me did. Definitely lessons learned!
Very friendly people and I’m so pleased with the work! They were honest and upfront. Would definitely recommend to anyone needing roof work done!
Had my roof replaced many times and they by far are the best! Made the process super easy. They have great costumer service and are timely. Would reccomend to everyone!
- 13776 N Lincoln Blvd, Edmond, OK 73013
- Financing Available
- Licensed & Insured
- Locally Owned & Operated
- Metal Roof
- Slate Roof