- 23 Mile Rd, Chesterfield, MI 48047
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered
About the Business
What people say about “A&A Home remodeling”?
Customer feedback is mixed regarding the company's services. While some customers praise the quick response time and professionalism, others express frustration over unfulfilled promises and poor communication. Positive reviews highlight the company's willingness to assist outside normal hours and the thoroughness of the service provided. In contrast, negative reviews emphasize issues with timely project completion and difficulties in obtaining refunds. The disparity in experiences suggests a need for improved reliability and communication.
What Users Like The Most
- He was professional and efficient.
- Alex phoned me direct, said he was in the area and could stop by to help.
- Impressed that he was willing to make another call on Sunday.
What Users Like The Least
Customers are fully satisfied
Recommended Reviews
Gave him almost the full amount for a job he promised would be done in one week. It’s been way past that, and now he’s ignoring messages—even while I’m in active conversation with the tenant trying to schedule the rest of the work he never finished.
Also gave him a deposit for AC installation at another house—labor and material included. He couldn’t finish the job in timeframe he said he would, so I hired another contractor.
He told me last Wednesday he’d send the money back. STILL NOTHING
It’s always easy to ask for money. But when it comes to actually doing the work—or refunding someone’s hard-earned money when they’ve put their trust in you—SILENCE and delays say everything.
I’m a pretty decent person. I get that life happens. But if you can’t even have the decency to reply and give a realistic update, that’s just Unprofessional. Don’t call yourself “one of the good contractors” if you can’t even follow through.
Put your money where your mouth is. I’m tired of trusting people who talk big, take payment upfront, and then disappear when it’s time to show up.
Posted on a FB investor group asking for help with a broken water heater. Alex phoned me direct, said he was in the area and could stop by to help. This was at 6:00 pm on Sunday night.
Was impressed 1. He reached out direct, rather than simply responding to a post. 2. He was working Sunday evening. 3. He was willing to make another call on Sunday.
Alex was able to fix the water heater. He was professional and efficient. He was even able to determine the water heater was under warranty, in case we need to obtain parts in the near future.
Great to know there are service providers who care and know their stuff.
- 23 Mile Rd, Chesterfield, MI 48047
- Residential Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
- Warranties Offered