- 55 Masters Dr Unit 2, St. Augustine, FL 32084
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Green Roof
About the Business
What people say about “A1 Upholstery Design”?
Customer feedback is predominantly positive regarding the quality of work and service provided by A1 Upholstery. Many reviews highlight the professionalism, efficiency, and affordability of the services, with numerous customers expressing satisfaction with the final results. However, a few serious complaints point to issues related to financial exploitation and poor communication regarding refunds and repairs, which are concerning. Customers appreciate the friendly staff and effective communication throughout the process, although some report significant issues that impacted their experience negatively.
What Users Like The Most
- Quick, efficient, careful with floor and other furniture, couldn't ask for a better job, and very affordable too.
- Service has been top shelf from the start. Great communication, expert workmanship.
- A1 Upholstery Design is a knowledgeable, high skilled upholstery shop designed to create a quality product & service in a timely manner.
- Linda was always kind and considerate. David and his guys got the job done quickly and on time.
- David and his staff did an excellent job recovering our Motorhome double recliner.
What Users Like The Least
- They charged my debit card $520.00 which is financial exploitation on an elderly person.
- He never gave it nor did he continue to answer the phone about it.
- Results: Nice people for sure, but quality was pretty poor.
- There was a torn hole the size of a silver dollar in the leather where the seat meets the seat back.
Recommended Reviews
So im a 90 yr old man that saved the little money i make so i could treat myself to having my seat done. I went on 1/22/25 and paid according to receipt $999.00 being $499 in cash and $500.00 charged to my debit card which after looking at my receipt stapled to the back of the work order i realized they charged my debit card $520.00 which is financial exploitation on an elderly person which is against the law because they are taking advantage of me as a senior. My caregiver and i have stopped by the shop several times. We've called several times. Spoke to the owner twice and he said give him til friday and he would give me back my money due to having to wait for 3rd party to refund it. When the seat covers finally came in they weren't the color i asked for not even close. Thats when i asked for my refund. Now it's been 12wks and i now cant reach anybody. I've waited 2 fridays now when asked to so he could get me back my money but nothing still. If you are thinking of taking anthing to these crooks please beware. Also when speaking to his employee even they tell the customers he cant reach the owner either. Bad buisness.
I'm a caregiver for a person that was ripped off by this company. I drove him up there several times to try to get him his money back. I spoke to the owner several times with him saying please come back next Friday and I should have it but he never gave it nor did he continue to answer the phone about it. A email was also sent with no reply. When looking at my patients recipe I also noticed the price they wrote on his work order and the price that was charged was a $20 difference so that's also financial exploitation. My advice be careful if you decide to go there. I would have given no stars but you must give 1 star in order to make a comment.
David just replaced my sofabed pullout mechanism. Quick, efficient, careful with floor and other furniture, couldn't ask for a better job, and very affordable too. I highly recommend A1
- 55 Masters Dr Unit 2, St. Augustine, FL 32084
- Residential Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Green Roof