A-1 Roofing And Remodeling, Inc.
- Decatur
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Gable Roof
About the Business
What people say about “A-1 Roofing And Remodeling, Inc.”?
Customer feedback is mixed regarding A-1 Roofing and Remodeling. While many reviews highlight the company's strong communication, quality workmanship, and commitment to customer satisfaction, several serious complaints regarding pricing practices and lack of follow-up on warranty issues raise concerns. Customers appreciate the responsiveness and professionalism of the staff, but some express frustration over unexpected cost increases and inadequate service after installation. Overall, the inconsistency in customer experiences suggests potential areas for improvement in service delivery and communication.
What Users Like The Most
- A-1 Roofing and Remodeling puts the customer first and stand by their work.
- The workers were polite and very professional.
- Bobby was able to communicate effectively with my insurance adjuster which made the process go smoothly!
- This is a company that really stands by work done.
- I always recommend A-1 Roofing and Remodeling to my friends and neighbors.
What Users Like The Least
- The final estimate was changed and increased by $800.
- I noticed there was no drip edge and was told an additional $800 is owed to do that.
- Despite numerous calls, they have not received a call back for it to be repaired.
- I believe the company is trying to take advantage of seniors.
- They do not honor their warranties.
Recommended Reviews
A-1 roofing came out to my house and did some repairs . A-1 Roofing and Remodeling puts the customer first and stand by their work. I trust A-1 Roofing and Remodeling and would recommend them to anybody.
I was sent the estimate for my roofing job and on the estimate it included the entire job from shingles to finishes required by codes but then that final estimate was changed and increased by $800. This job was done as part of the sell of my decreased parents’ home and I feel they turned out not to be the people/person they professed to be. I would never recommend this company to anyone living in the area.
Install was done well and clean up excellent. However, when the job was quoted I asked if it included items to bring the roof up to code such as drip edge and any crickets at chimneys as needed. He said yes. Then when the workers finished the installation, I noticed there was no drip edge. I called the company, same gentleman that quoted and he said “it was not included and an additional $800 is owed to do that, that it’s not really needed.” I know that drip edge has been in building code since 2012 and I inquired about it at the time of the quote. I didn’t authorize it being installed due to the additional cost, but the company did it anyway and sent me a bill for $800 more than the quote. Bottom line, great install of shingles, great cleanup, poor customer service and plan to pay more than quoted. I will not recommend or use this company.
137 locals recently requested a quote
- Decatur
- Commercial Roofing
- Industrial Roofing
- Financing Available
- Licensed & Insured
- Gable Roof
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