911 Restoration of Las Vegas

911 Restoration is so quick, efficient, professional, and trustworthy. Had a small accumulation of water in my bathroom and they acted immediately to ensure there was no mold growth. They inspected everything thoroughly, extracted walls to be proactive and ensure no growth of mold in dry wall, and dried everything in just a couple short days. Had it not been for them, we would not have known the proper steps needed to avoid mold growth with water damage. They are extremely responsive, knowledgeable, and by far one of the top in the game.

I'm a property manager with homes all over the Vegas Valley. 911 Restoration is hands down the most reputable, honest, efficient, and stress-free (as much as a remediation can be stress-free) restoration company in Las Vegas, possibly the entire West Coast. They communicate with you every day, keep you involved, assist with insurance claims directly, and genuinely care about doing the job right.

It would be a mistake to call anyone else. Special shout out to Spencer, Tanner, and Xander who have turned my most recent remediation project from a nightmare to a daydream.

I had water damage from the upstairs bath to my 1st floor bathroom ceiling, walls, and baseboards. My insurance recommended 911 Restoration of Las Vegas. Tanner was my assigned project manager and walked me through the process. They built a containment around the affected areas and utilized negative pressure air filters/scrubbers while removing the damaged wood/dry wall. They sanitized and cleaned as we continued living in our home, hardly disturbing our routine. They had a 3rd party mold clearance testing performed and we felt confident things were handled appropriately. They completed the job prior to any insurance determination; however, Spencer(the owner)did not pressure any payment. They recommended a plumber to provide a better assessment of the source of water and ensure complete repair prior to reconstruction. I highly recommend 911 Restoration and would definitely use them again if necessary.

Everyone I had contact with was very courteous, professional, knowledgeable, kind and reassuring. They came out to my residence very quickly and began working the same day. I am very please with the results.

I highly recommend this business! They're professional and courteous. They do what they say they're going to do! Great company run by great leaders!

We had a water leak on the garage ceiling and Vlad came out quickly to assess the situation. He scheduled for a part of the interior wall to be accessed and an assessment of the area to be done on the laundry room 2nd floor. It was determined our shower valve was leaking. We had our shower valve replaced through a different vendor recommended by Vlad. Once that was complete, Vlad got his guys back out quickly to complete the water remediation. The process was very smooth from start to finish. They were also able to install 3 fans and dehydrators to make sure the water dries up. His crews are very efficient and professional. It took them 3 days but they were fast and always on time. We had a very good experience with this company, he even refer us to a good drywall service from another vendor. Plus, he documented everything and send us a detailed report so we can deal with our insurance. We highly recommend them, and thank you again to Vlad and his crew!

The company is responsive, knowledgeable and reassuring. Hired them due to a toilet leak and Vlad the manager managed to come by for an accessment the same day I called. Work is completed in a timely manner, staff are efficient and cleaned up after job completion. I will definitely recommend the company based on my own positive experience.

Thank God for Vlad! 911 restoration was there for us when it seemed nobody else seemed to care. Vlad went above and beyond to make sure our problems were taken care of and addressed and even made sure our maintenance coordinators scheduled workfhat was beyond hus scope. This is the best service you will get in Las Vegas.

Extremely professional and helpful company. They made us feel like we were in good hands and took care of the mold expeditiously. They are amazing with communication. If you have an issue in your home needing restoration, these guys are the ones to call. Thankyou 911 restoration for everything you have done for us!

My experience with 911 Restoration....
Spencer himself was the first to show up to take a look at the situation and assess what needed to be done. He was very professional and very kind and empathetic to what had happened in my home. My water heater burst in the middle of the night, as soon as they were contacted they were on the scene. Once Spencer had determined what needed to be done, his team immediately came to my home, followed his instructions always checking to make sure I was comfortable. They kept me informed every step of the way. They also made sure to let me know what the next step was and offered any type of assistance. These guys are truly knowledgeable.
I am currently disabled, using a wheelchair and sometimes a walker. The guys were more than kind and even brought me coffee one morning.They went above and beyond to do the job with the least amount of interference in my normal daily life. I will forever be appreciative of the job they have done and I would highly recommend them to anyone who has any type of problem they provide services for. Thank you guys you are all awesome!
May God continue to bless you and your company.
Xander, CJ, Spencer.
Thank you!

Spencer and his team response was outstanding got in got stuff removed and fan set up and got the walls dried no mold very very happy with what they did

I was out of town and a fitting failed in my laundry room. My niece was at work. Entire house flooded with water running down sidewalk under front door. Christmas Eve (holiday of course). Called 911 Restoration recommended by my neighbor. Spencer had his crew there the following day. Dewatered and dried out in three days. No mold evident. He also coordinated pack out and furniture removal. OUTSTANDING response. They really are 24/7/365.

Phenomenal company. Came home from a 3 week work trip on a Friday night to find the bathroom flooded, ceiling damage downstairs, and mold in the closet. Spencer’s crews were already working 2 sites and couldn’t make it that night so we called around to other places but it would’ve costed an arm and a leg to get anyone else out and frankly everyone else’s customer service sucked so we decided to wait it out for 911 restoration. Well worth it.

Spencer’s crew came first thing Saturday morning. They were efficient, competent, and responsive throughout the entire process. They bill insurance direct so it’s as pain free as it gets and you don’t need to pay anything upfront. If anything like this ever happens again, they’re the only ones I’ll call.

Had to call 911 restoration for an estimate for water damage. Quick to respond and were very helpful. Although it turned our damage was not enough to need a full remediation, the tech was informative and helpful. Would highly recommend.

Ashley and the whole crew over at 911 Restoration have been amazingly professional and very responsive to all of our calls and work orders for water removal and cleaning up as well as mold inspections and remediation. I highly recommend them and Ashley at 911 Restoration for all your remediation needs!

From start to finish, 911 Restoration was fantastic. I spoke with Spencer the majority of the time and not only was he professional and polite, but he responded to any questions I had right away.

When it came to the actual inspection and removal of mold, they were very thorough and explained exactly what they were doing and why.

All in all, I would love to work with them again simply because of their professionalism, politeness and customer service. Thank you guys!

The best in town! Ashley, Spencer, and their team are fantastic and always responsive! I have used them personally for my own home as well as multiple other properties we manage and I have never been disappointed. Trust them with all of your restoration needs - they are the best restoration company.

A truly AWESOME company and most importantly a truly HONEST company!!!! They made our horrible flood situation as painless as possible. Spencer always kept me informed, and said what he was going to do and ALWAYS did what he said. We would recommend 911 Restorations to anyone. THANK YOU guys and we would give you 10 stars if we could.

Had a small water leak that flooded the laundry room and seeped through the floor and into the garage. I immediately jumped to the worst case scenario but Spencer assured me it probably wasn't a big deal. He came by and gave me an estimate. Then when him and his team came by the made quick work of removing the damaged areas. Fortunately, there was no mold and they were in and out in about an hour. The bill was even lower than what the estimate said! Great guys. Highly recommend.

I highly recommend using 911 Restoration of Las Vegas!

As far as professional services go, this team deserves the highest rating.

Following a flood in my bathroom, I had serious concerns over the build-up of mold due to the moisture. I contacted 911 Restoration following a not-so-pleasant experience dealign with a competitor in the industry who grossly misquoted me on price.

911's team member, Vlad, was incredibly professional and friendly. He immediately came to my home to evaluate the damage and made a point to educated me during every step of the process to ensure that I understood the situation, what needed to be done, as well the likely outcome. He also provided me with best, worst, and likely cost quotes, which I sincerely appreciated.

If you're like me and appreciate professionalism, trust, efficiency, and value, then I recommend that you use 911 Restoration of Las Vegas for your needs.

After accidentally leaving the sink on for over 6 hours, our entire bathroom flooded. Water spread throughout our bedroom, closet, and down the hallway. Afraid to leave things wet for too long, we called 911 restoration and they answered immediately, scheduling us in same day. As soon as they arrived they got started and within 3 days they had completely dried the water from the walls, cabinets, floor, etc. We received a full detailed report of their work from beginning to end which was great. They arrived daily to check on the progress and move their fans/equipment around. Very professional and great customer service. Would recommend to anyone!

I called 911 restoration after walking into inches of water flooding my whole first floor and water raining from the ceiling. Spencer and the crew made it to my house in a timely fashion. They mitigated any further damage and took the necessary steps to start the drying process. Unfortunately, the lower kitchen cabinets had to be taken out but 911 was able to save all the face plates saving me lots of time and money. I would not hesitate to call them again should another emergency arise. Thanks again!

911 restoration is a very professional company they were very responsive to my call for help answered all of my questions and they came to my home on time! and ready to work! they removed the mold I had in my home in a timely manner and were very clean in doing so, they worked hard till the job was done, I’m grateful for them!

This company arrived quickly with our emergency hot water tank leakage. They were respectful, kind and very professional. They tried their best to keep our expenses down but perfectly explained our options moving forward. I wouldn’t hesitate to use them again. I highly recommend them.

We walked in to our home at 1 am, after a short vacation, and the entire second floor was flooding and had blown through to the first floor. We dealt with Spencer and he and 3 guys were over right away and handled everything with our insurance. Super grateful for their help

I usual do not write reviews. If we get terrible service we just bite the bullet. Or, if we ever need that kind of service again we look for a new name.
But, in this case 911 Restoration deserve a positive A++ review.
Young Business Professional Team of excellent knowledgeable service and workers.
As soon as you meet them you will know that they are ready to give you excellent and professional service.
If you are reading this review... I want you to know you will not BE SORRY THAT YOU CONTACT THIS COMPANY!
My husband and I were in good hands and they proved us RIGHT❣️
Thank you 911 Restoration for being there and allowing us to get the best service ever!!!
Lucy AB

Unfortunately we had a flood on our first floor. 911 Restoration showed up immediately to assess the damage. They were informative, knowledgeable, timely, and extremely PROFESSIONAL.

Great company to work with! They were out within an hour after I called. We found water pouring through our ceiling, (which obviously was not a fun thing to find) so to have someone that knew what they were doing out so quick, was very reassuring. They communicated well, were on time and got our house dry! Definitely recommend.

The sink in the kitchen in my apartment was flooded and moldy. They took out the counters and kept the faces. They were fast and reliable with their service. I highly recommend their company and would use them again.

Showed up right on time and dealt with my mold issue promptly. The service was fast, clean, and reliable. I would definitely use them again.

My toilet flooded they came quick helped me through everything and what they needed to get done all in all a great company to work with

A buddy of mine was talking to me about him because his house flooded and they were on time for job and finished it very quickly. They make it very easy!

We just moved into a new house. Somehow we had a leak. 911 was amazing. Spencer and his team walked us through everything and made sure we understood what was going on at every step of the process.
I highly recommend them.

I called 911 restoration due to a odor condition (Cigarette smoke from previous owner). This company was excellent to deal with, they responded right away and set up an free appointment to take a look at my issue. I had called other companies and they instantly were trying to sell me products I did not need without offering to come see the property.

911 restoration was very honest upfront providing many options from least invasive to more in depth prior to visit. They showed up on time and were a pleasure to deal with. In my case, the issue was so minor they provided solutions I could take. I like that even though the issue was minor and they would not need to service the property that they did not try to sell me anything. This is a company that has intergrity and are extremely professional. I’d highly recommend 911 restoration. Thank you!

Water heater broke and flooded two rooms. They were to my house within 30 minutes!! Tanner, Spencer and Zander were nothing but professional, informative, thorough and kind! Day 2 I had more water coming out of the walls, called Tanner and he explained everything and even offered to come back to my house, even though he’d left my house just a couple hours before. Broken water heater + water damage = frustration! 911 Restoration made it as painless as possible!!! Hope I don’t need to use them again, but they’ll be my go-to from here on out, and for any of my friends/family!!

We had a leak in our bedroom last night due to the heavy rain. They came out and did an assessment on what was going on. Pointed us in the right direction with the proper vendor to have it repaired. We will be sing them again once all of the repairs a re complete to ensure that everything checks out. Thank you.

After many doctor visits and tests, black mold showed up in my bloodwork. I was shocked because we just had mold remediation done less than a year ago. So if you don’t want to go thru this more than once then it definitely matters who you choose! This time we went with 911 Restoration. They were very responsive, informative, and thorough. Rather than making us wait for a weekday opening they completed the work over the weekend. They set up a negative air machine and containment area before opening up the ceiling and wall. We just received our mold clearance certificate today!

Toilet malfunctioned and flooded much of the downstairs of our house. After realizing the extent of the damage, began calling crews. Spencer called back within minutes and was at the house within 90 minutes. He and Tanner stabilized the situation. They left at 1am and were back at 8am to do further work. For the next 6 days, they visited everyday but one (and that day they checked in by text) until everything was dried out. Total professionals and nice guys who don't judge and are understanding of the difficult times their customers are facing. If you need fire, water or any other restoration work, would totally recommend them.

Awesome, reliable service. Throughout the whole process they were exceptionally helpful with making sure things got back together quickly and smoothly.

Wow! These guys really came thru in one of my worst days. I came home after a long day at work to find my house flooded on 2 floors. Never having experienced this before, I was A LITTLE *twitch* freaked out and panicked! Lol.

I called my property manager who created a work ticket with 911 Restoration. As they clicked send, I was getting a phone call. I was so stressed out it didnt occur to me that might be them. I ignored the call. They called back again and again until I answered!

When I told them what was happening they said "We will be there in 30mins." And sure enough, the cavalry arrived in full force 30mins later.

From that moment until 6 days later every single day at 830am the wonderful men at 911 Restoration showed up on time, happy to help, worked quickly and always kept me in the loop on what was next.

I have to say these guys really made me feel so much more comfortable about an ugly situation.

I'm sorry to have met them under the circumstances, and hope I never see them again for that reason! Lol but they really were amazing.

Thanks guys!

Spencer and his brother came to our home within one hour of calling. They are very professional and were at our house on time every day. They were considerate of my husband's recent surgery and did everything to make sure he was comfortable. T of e process went smoothly and we would highly recommend them to anyone. Thank you so much for everything!!

Family owned business. I work with various restoration companies and these guys are one of , if not, the best ones out there. Honest, reliable, timely , clean and efficient. Spencer and Tanner are great at what they do.

Highly Recommend! Great communication, fast response time, quality work, definitely recommend them to everyone! Love the staff, they are easy to work with.

Highly recommend! Very helpful, knowledgeable and always on time!! These guys are efficient and leave no mess behind! They explain things thoroughly and make you feel at ease during this disastrous time!

I called 911 restoration when my water heater broke and flooded the whole 1st floor of my house. Spencer and Tanner arrived at the house within an hour after getting off the phone with them. They inspected and came up with a game plan for how they would dry my house. They dried everything that could be dried and removed any of the damaged flooring that was beyond repair. They were very professional and punctual and I would highly recommend their services any time!

I had mold growing from an old leak in the water heater. Called Spencer up in the afternoon and he was able to show up for an assessment and quote the following day. Even better, he was able to get to work removing the mold the following day! I had high hopes based on their professionalism, but I was even more pleased with the quality of the work than expected. I'll definitely call these guys again for any water damage or mold problems.

We just bought our first house and found a leaking.
It was a nightmare but they came to our house immediately even though it was Saturday and did great job. They are very professional and thoughtful and providing wonderful customer service as well.
Very easy to communicate. They are honest and hardworking people whom you can really trust.
We don’t want to have another leaking problem but if we would, we will definitely ask them for help.
Thank you very much for all your support!

Wonderful company!! Very efficient, professional, and knowledgeable. Company was very fast to respond and made the whole process very easy =)

They saved our trip! They came and worked quickly. When we came home, the fans and dehumidifiers where gone dnd the house was dry. They removed all the damaged baseboards and carpet pad. Thank you 911 Restoration.

I found a leak in my ceiling due to a water drain due a washer drain issue. I called 911 Restoration and they showed up in less than an hour. They showed me where the water damage was and the cause and gave me peace of mind as it was late at night and I was just about fly out for a work trip the next day and I was worried my ceiling would have caved in while I was gone. Luckily the water damage was not as bad as I was expecting! The guys that showed up were nice, knowledgeable, and thorough. They also let me know of options on how to go about getting the cause fixed (contacting homebuilder since my house was under warranty).

I had a major leak in our master bath. I called Spencer they were on the job in less than an hour. They lengths they went to to prepare the area for dust control was incredible. Spencer and his brother worked very clean and quick to secure my property and contain the water issue. I highly recommend them for your emergency and inspection needs. Great job guys!

Very Satisfied Customer,
Nick Ripandelli

Great company! I had serious water damage to my flooring, and ceilings, coming from upstairs. They came out accessed the problem and found the most effective and efficient way to resolve. Will recommend to anyone.

I had to call 911 restoration last month when my house flooded with 1 inch of water in all the rooms downstairs. The guys came out and had the water gone in under an hour and set all the fans to dry my walls. They saved my house and they even worked with my insurance company to get paid so i was not paying out of pocket.
I would highly recommended 911 restoration of Las Vegas

911 Restoration is a great service! Really fast arrival time, great customer service always on time for check ups and the work they do is second to none thanks again guys!

I had a mold issue in my guest bathroom. There had been a small leak for a long time that went unnoticed. I called 911 Restoration for a free inspection and quote. I was very pleased with the price they quoted me considering that we needed a lot of work and the mold was quite extensive. They finished the work in a coupe days and passed the mold clearance test. I would absolutely recommend them to anyone that had mold problems

The supply line to the sink in my downstairs bathroom sprung a leak during the day while I was away at work. I came home to a devastating sight seeing my house with about an inch of standing water. 911 restoration was the first company to show up. They arrived 40 minutes after we hung up. Spencer and Tanner made me feel like everything was going to be ok and they sincerely cared and understood what I was going through. I really hope I never have to go through this again but if I’m ever in need of help I will 100% go with 911 restoration because they are truly an amazing company and take great pride in their work and really know how to take care of people that are in need. Please use 911 restoration if your ever in need of their services you WILL NOT regret it!

911 Restoration Company are the BEST! Don’t let the
young looks fool you! Spencer & Tanny are professional and knowledgeable about what it takes to get the job done! My husband and I felt very relaxed once we saw them in action. If you are reading this review...THIS IS AN HONEST REVIEW!
You will be happy with their work and knowing that 911 Restoration is truly there to do the best job possible! Try Spencer and Tanny you will not be sorry!

My dad had just gotten out of the hospital and when he got home his hot water heater had broken leaving water damage in the walls etc.911 Restoration of Las Vegas were called out to service his home.Spencer&Tanner were the 2 angels that came.When i tell you that the wonderful,personable ,excellent service they provided was overwhelmingly amazing.They were so kind,determined&throrough.They dried up all the water,did all the necessary&extra detailed work that it took to allow my dad's home to restored completely.Then,they Surprised him with a Christmas Gift of their service being Free of Charge!!my daddy is 87 years old,veteran&on a fixed income.Thankyou so very very much 911Restoration for Your Act of Kindness.You have not only restored my dad's house,you have also restored our believe that there are still a lot of good people in the world.This is the Best Christmas present for our dad.Merry Christmas to all of You at 911 Restoration and a Happy New Year!!!

These guys are AMAZING! We had a pipe break and flood our upstairs, and our downstairs, at 3am. I called and they were here in 30 minutes. They cleaned everything up and had my home completely dried. They make everything easy, they work with your insurance. Not to mention reasonably priced. I can not recommend them enough. Tanner and his team were hard working, professional, and polite. I highly recommend 911 restoration.

My house flooded and there was water everywhere! I googled 911 restoration and called them. They got here in about 30 minutes and cleaned up all the mess and extracted all the water. They dried my house with fans and dehumidifiers very fast. I would recommend 911 restoration to anyone in need of water or mold damage!

A few weeks ago I was rinsing some things in my (second floor) laundry room sink and neglected to shut the faucet off all the way. I discovered it nearly an hour later after walking upstairs and noticing that the hallway carpet was soaked. Instantly I panicked. Shut the water off, grabbed every cloth object in the house that could soak up water and yelled for my husband to call someone. Meanwhile water is pouring through the light fixtures and heating duct in my kitchen.. all over my laptop and kitchen appliances.

We have never needed water restoration services, so we just called the first number that came up in our Google search. Spencer answered within a few rings and said that he and his associate would be at my house (Southern Highlands) within 40 minutes. Once they arrived, they took the history and began taking FLIR readings on my ceiling of where water had reached. They stayed a few hours, tearing out drywall, baseboards, toe kicks and pulling up carpet as needed to get my home as dry as possible as quickly as possible. They left a number of large fans for almost five days and returned daily to check progress of drying. Each day they arrived at the time they said they would and their checks were thorough; running FLIR readings in each and every spot the water touched. Because of their rapid response and attentiveness to the potential areas affected, they managed to save nearly 20 feet of drywall over a main support beam in my living/kitchen area that was wet but dried well in response to the fans. All of our water damage ended up being cosmetic thanks to their swift intervention.

The money we spent on their services was minute compared to the damage that could have occurred if they hadn't come as quickly as they had. I've saved their number, and while I hope I never need it again, I know who to call. My husband, who is very hard to impress, was very pleased with 911 Restoration. These guys are top-notch and deserve nothing less than five stars.

I had a mold problem in my condo. I used 911 restoration. I was very happy with the service they provide. They were always perfectly in time and extremely professional. They made the best out of a bad situation. I will definitely recommend them.

911 Restoration completely saved us when our home had 1 inch of water throughout the entire downstairs. Our toilet line broke and caused a ton of damage. The guys from 911 Restoration showed up really fast and sucked up all the water, and dried the house out quickly. They were very careful with out furniture and belongings as well. They worked tirelessly until the job was done. I would highly recommend 911 Restoration to anyone in need!

Spencer and the team went above and beyond! Work was done on time and at a reasonable cost. Couldn't ask for more.

The Team at 911 Restorarion qas simply amazing. They were very timely, very professional, and knowledgeable fron everything to the restoration all they way to handeling the insurance and even the rebuild process. If you ever need any sort of restoration work call thses guys!! Spencer and his team were awesome to work with

WOW! These guys saved us. They arrived #quickly and worked #tirelessly until the work was done. I will highly recommend 911 tor fast, friendly, reliable, accurate work. Thank you!

Spencer was great they came to my house within about 2 hours after being contacted... they went to work immediately.... dry out they entire area when they would leave each day they made sure they thing was cleaned up.... very happy with their service I would highly recommend them Sherry

911 Restoration did a great job finding the source of a water leak behind my wall with minimal restoration needed. They were prompt, polite and professional. Highly recommended.

Had an emergency in the middle of the night, pipe burst and flooded. 911 arrived in under 30 mins and had it handled I short order. The two guys they sent were quick, efficient and explained the situation in terms I could easily understand. Customer service was top notch and I wouldn't hesitate to recommend them to anyone in a similar situation. Thanks 911!