Logo of 5 Star Roofing & Home Improvement

5 Star Roofing & Home Improvement

  • 3612 W Eisenhower Blvd, Loveland, CO 80537
  • Commercial Roofing
  • Industrial Roofing
  • Free Estimates
  • Licensed & Insured
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At 5 Star Roofing & Home Improvement, we pride ourselves on our versatility and technical expertise, delivering a wide range of services tailored to both residential and commercial needs. Located in Loveland, Colorado, we specialize in roof deck repair, roof coating, waterproofing, and TPO roof replacement, among other essential services. Our comprehensive approach ensures that we can manage complex projects from start to finish, providing clients with durable and high-quality results. Our organization and attention to detail set us apart in the industry. We understand the importance of reliability, and our well-coordinated team is committed to executing each project with precision and care. Whether it’s a minor repair or a significant installation, we focus on delivering long-term value for our clients in Loveland and the surrounding regions. You can trust us to handle your roofing and home improvement needs with thoroughness and expertise.

What people say about “5 Star Roofing & Home Improvement”?

Customer feedback is largely positive regarding the services provided by the roofing company. Reviewers consistently praise the professionalism, quality of work, and responsiveness of the team. Many highlight the excellent communication throughout the process, ensuring customers are informed and satisfied with their decisions. However, a few negative experiences note issues with poor communication and additional charges without prior discussion, which detracted from the overall positive sentiment. Despite these complaints, the majority of reviews reflect a strong commitment to customer service and quality workmanship.

What Users Like The Most

  • They gave me an honest, straightforward evaluation of its condition — no pressure, no upselling.
  • Five Star Roofing provided the best customer service from a contracting company that I have worked with in a long time!
  • The workmanship and attention to detail coupled with the knowledge of installation instructions proved to be a winning formula.
  • Dylan was very responsive, answered all my questions, provided a very competitive bid, and was excellent to work with.
  • We could not be more pleased with the service, the quality of work, and the people who worked on our house.

What Users Like The Least

  • Poor communication, put on additional charges with no discussion on it, gapes left overnight, multiple wrecked screens.
  • I got a text from the estimator saying he forgot he had an appt for his kid and asked if another time would work.
  • They kept offering to fix it but after how many visits, emails and calls do you just cut your loss?

Recommended Reviews

Overall Company Rating
Excellent 4.5
Out of 44 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Vee Ortiz
Jul 22, 2025

I live in Severance and recently had Lion Roofing & Gutters out to inspect my roof. They gave me an honest, straightforward evaluation of its condition — no pressure, no upselling, just the facts. They also offered a complimentary gutter evaluation, which was a nice bonus. It’s refreshing to work with a company that values transparency and truly cares about helping homeowners make informed decisions. Highly recommend!

Arianne Powell
May 3, 2025

Five Star Roofing provided the best customer service from a contracting company that I have worked with in a long time! They happily took care of a rather small repair, with just a handshake and the opportunity for future business. They will be my first call.

Randy Moore
Mar 26, 2025

5 Star did a great job installing a large window in my living room. They arrived on time. Cleaned up afterwards and the window looks and works great!

Geoffrey Gould
Sep 17, 2024

Josh and the team are there with you every step of the way. Professional. thorough, and come out quickly if there is a problem. Highly recommend.

Robert Wilcken
Sep 6, 2024

Extremely Happy, The workmanship and attention to detail coupled with the knowledge of installation instructions proved to be a winning formula for the beautiful final product of my new siding and windows. I am looking forward for my new roof to go on. From ownership to laborer a great experience with 5 Star.

RaNae Rodriguez
Aug 8, 2024

Reliable, trustworthy and AMAZING to work with!! As a realtor and homeowner I've dealt with many organizations and these guys are the BEST!

Redcliff Management
Jul 31, 2024

5-Star has done many roof repairs a replacements over the past 30 years and we have never had issues or callbacks! Quality work, fair and competitive pricing! I highly recommend them!

Cindy Desist
Jul 31, 2024

When a home inspection indicated a new roof was needed on my Mobile Home, Dylan left a business card in my doorframe. From the first phone call he was diligent, professional, followed through with everything we discussed. His crew included Juana, Irvin, & Jose'. They were all very pleasant, worked quickly & efficiently in 98 to 100 degree heat, until 7p.m. Cleaned up well after they completed the roof. Kept my Realtor in the loop, and the Buyer, as well. All around, a Wonderful experience, and right in line, and less than two other bids. A bright, organized young man; Dylan went beyond what I expected and gave me the confidence I needed to ensure a smooth & pleasant escrow for our Realtor, myself and the New Buyer. Can I give 1,000 STARS? Cindy D. Loveland, CO, Aspen Ridge Mobile Home park.

Josh Harrison
Jul 31, 2024

I have been working with 5 Star Roofing and Home Improvement for the last 8 years. They have always done a stellar job, and fixed any issues that came up. We have used them for roofing, siding, interior and exterior doors, and much more. I highly recommend calling them next time you need a reliable contractor for your home.

John Cooke
Feb 29, 2024

Had a new main front door and storm door put in. Desmond and his crew did a great job. The whole front entry way looks much better now. They worked hard and did it right!

JoAnn Fischer
Nov 22, 2023

From start to finish this company was amazing! Kellie answered all my questions and updated us on the status, just hearing her voice put a smile on my face, Shelby the salesman was very professional and courteous, and Desmond, went above and beyond what was expected for the window installation, he was such a blessing! This review goes beyond a FIVE STAR!!! Thank you so much for caring for our home as if it was yours!!!!!

Lance Booth
Oct 31, 2023

We used 5 Star this summer and we could not be more pleased with the service, the quality of work, and the people who worked on our house. Professional, friendly and would recommend them to anyone. We couldn’t be more happy! Thank you 5 Star for all the good work!

Monica
Aug 30, 2023

I had 5 Star replace my roof about 5 years ago. While cleaning out the gutters this spring, we noticed some odd-looking places on the roof. So, I had Dylan come take a look. He said there appeared to be something wrong with the shingle quality and submitted a warranty claim to the shingle company. He got the warranty claim approved and the shingle company paid to have 5 Star re-roof my house. Dylan said I should contact him next summer to check and make sure the new shingles look like they are holding up the way they should. He also took a look at my mom's roof because she had some nefarious door-to-door guys tell her she needed a new roof. Dylan took a look at the roof and assured us that it definitely did not need replaced. I appreciate his honesty in assessing my mom's roof. And the fact that he encouraged me to have him come check my roof again next summer to make sure the new round of shingles are not also defective.

AJ Olson
Jul 28, 2023

Dylan & 5 star home improvement helped us out a ton by getting some major roof damage repaired at our townhome complex. The work was done fast and they helped us save over $2K from the original invoice! I highly recommend this high integrity company!

Jim Exendine
Jul 12, 2023

I had the good fortune to work with 5 Star on window replacements and building the patio cover of my dreams. The windows were expertly installed. The patio cover was coordinated by Darcy and his team and it was no easy task but they were up to the challenge and delivered an excellent patio covering that I’m proud to use every day and share with our friends and family. If your looking for a great team to work with for your patio cover or window installation/replacement then look no further as in my opinion you have found them here with 5 Star Roofing & Home Improvement.

E Harris
May 8, 2023

Worked with Dylan, who was very responsive, answered all my questions, provided a very competitive bid, and was excellent to work with. They replaced my roof ahead of schedule, had a great crew and excellent clean up.

Shirley Bearly
May 5, 2023

Dylan took out a non working swamp cooler from the north side of my house and then replaced it with a Stained Glass window. We had to custom order due to the small size. VERY HAPPY with the final result!!!

B W
Sep 16, 2022

I could write a 3 page summary on everything that went wrong with this company. Poor communication, put on additional charges with no discussion on it, gapes left overnight, multiple wrecked screens, poor quality, missing caulking, a month wait after install for shower windows, I could go on. Oh did i mention one of the installers wives that walked up in my house all the way to my bedroom where i was relaxing with my son to ask for a phone charger since she tagged along for the job? Yes they kept offering to fix it but after how many visits, emails and calls do you just cut your loss and realize you should have gone with Champion? Oh and 5 star reviews (at least one) are from the installer that came. Save your money and go elsewhere.

Susanne Skidmore
Aug 18, 2022

Robert was very polite, professional and honest when he dropped by to check my roof for hail damage. I just needed some siding and gutter repairs so that was great news. Very happy with the repairs Peter did for us. Thanks for great service!

James Schlemer
Oct 28, 2021

Had an appt set up for a quote for new siding on my house, an hour and a half before the appt time which I took time off work to make it home for. I got a text from cactus. The estimator, he said he forgot he had an appt for his kid that he needed to be at and asked if another time would work. I told him I would have to check because I had already taken time off work to make this appt. I also asked if there was anyone else I could meet with since I had already taken off work. Never received a response or even another time for my estimate. I was excited to meet with 5 star, as I have never heard anything bad about this company. But after not even showing up or getting back to me about an estimate. I certainly won't be using this company for anything.

Marie Davis
Jul 31, 2021

Dylan was very quick to respond and installed 6 soffit vents and one solar attic fan. The installation was fast and professional and looks good.
I would recommend this company to others and will use them again.

Sally Myhr
Jun 10, 2021

Called in mid-May for a door repair. Worker came promptly and said he would get back to us in a week with an estimate. After a week I called to check and was told the employee was not available and call back . I did call back and was told he would be in touch soon. He called while on the road and said if we didn't like the wait, we could contact a different company. He said it in a rude and unprofessional manner. I said I'd wait to hear back and never have.I was never rude or disrespectful...just wanted to be treated honestly and professionally. I will never call this business again.

merri foster
Oct 29, 2020

I had new siding put on home and all contact and crew members were responsive and professional. I had a couple requests for them after completion and they were taken care of within a reasonable time frame. All contacts (even if I was a bit grouchy) were pleasant and gracious. House looks great now!

Jack Gunn
Aug 27, 2020

Had my roof replaced and it is a pleasure to deal with the crew at 5 Srar Roofing and Home improvement

Cheryl McMath
May 13, 2020

I'm a realtor and when the VA appraiser wanted windows repaired to close, 5 Star came thru for me!! I needed the repairs completed within a week and the staff at 5 Star squeezed the work in for me and did an awesome job. I would refer 5 Star to others in a heartbeat. Dan and Kelly were awesome to work with!! Thank you

Nick Ores
Jan 27, 2020

I have used the services of 5-Star on 2 prior occasions. Each time I was impressed with both their workmanship and service. While they may not have been the least expensive, they were not the most either. I believe they charged a fair price for their quality service and products. I would highly recommend them.

Mike McCurdy
Dec 7, 2019

Aaron's crew did an outstanding job with our new roof. I couldn't be happier about selecting 5 Star Roofing. I would recommend them to anyone.

Our Family
Dec 5, 2019

We were and are pleased with the quality and relationship we had with Aaron and the 5 star team. They were more then fair and reasonable and our roof was in great need of being replaced. Aaron worked with the adjuster and there were no hitches!

We had hail damage from over a year ago and Cindy Gerk, from American Family , recommended a couple roofing companies. We contacted Aaron, he came over within a couple days, quoted, scheduled the work, ensured all work was completed correctly. He checked in with us regularly to ensure we were reimbursed and the amounts were updated correctly with the adjuster.
4 days after the roof was complete, another hail storm hit and Aaron re-inspected and had a member of the team out to repair some damage to the vents.

Michael Hollemon
Dec 5, 2019

The list is long this Company is very good they have excellent history and a great staff Aaron is so good at what he does he is honest matter of fact guy and he will fight for your rights with The Insurance Companies he will get it done right and he likes to help Vets. The crew is very on the spot and cleans up they did not leave trash or nails all over like other Company's I've seen the quality of there work shows .
Thanks for all you guys have done for me and the others in Wedgwood.

Brian Prochaska
Nov 25, 2019

They are great to work with! Aaron Crawford was great to work with and help me to understand everything! Everything was done in a timely manner and very professional! Would definitely recommend!

Matt S
Nov 23, 2019

Aaron did an amazing job with communication, coordinating, and always checking the jobsite, I would recommend him to anybody looking to get there roof done or any home improvements. He is very polite and professional to work with

Phillip Hay
Nov 16, 2019

This has to be the worst roofing company ever. I called them three times in february they didn't get back to me until mid April for a quote. Then Aaron kept promising dates to quote my projects, but never showed just gave excuses about he's sick his kid broke his arm and everything else under the sun. He finally made it out late May and quoted roof gutters and insulation. A date was set for the next week. The day before the roof was to be started I got a call on what color roof and gutters I wanted and was told the date was going to be push back unless I decided the colors in aproxametly 18 hours (nothing like being rushed). On the day of the install nobody showed up I had to call them to find out they canceled. After several more promises and excuses, 5 star finally showed up to do the roof late June. Several weeks later they did the gutters and left screws and trash everywhere. This resulted in two flat tires and having to take even more time off work. I was contacted and told I had to pay the full amount for the three projects before they would do insulation or quote me siding or Windows. I payed them and confirmed the insulation date with Aaron of July 5 of course the didn't show up no calls no reschedule and the kept the money for the insulation. Three months later I haven't heard a word from anyone my calls aren't answered or returned. Nine months and they can't complete three projects. I feel I was scamed and I doubt I will get my money back for the jobs they didn't do. I WILL NEVER RECAMEND 5 STAR TO ANYONE EVER!!!

Sherry Schmidt
Oct 21, 2019

Fast, Fair & Friendly describes 5 Star Roofing perfectly. Aaron was willing to meet with us any time and go over any concerns. His assistance with dealing with the insurance company was invaluable, and he kept us updated as to the status of the roof replacement. His team did an excellent job, including clean up afterwards. I would recommend this company for roof replacement.

louise parker
Oct 15, 2019

The men showed up 20 minutes without calling. They were here for 30 minutes & were not in my house doing the job. I looked outside & the two men were sitting in their truck. One was making a personal phone call about his bank account. I called the company & told them I did not want to do business with them. They did refund my deposit.

Justin Mills
Jun 14, 2019

I had 6 windows and a patio door replaced by 5 Star/ Windows Depot USA and I couldn't be happier. From start to finish I experienced nothing but a professional, knowledgeable and personable staff that made me fell like they were working with a family member. The quality of the windows and patio door exceeded my expectations. I have a window that receives direct sunlight in the morning and it's a scorcher. I am surprised that even without a blind it is still cool and I can look directly at the sun through the window without hurting my eyes. I shopped around, and the competition paled in comparison in regards to price. The renewal by Anderson rep quoted 3x the price I paid with 5 Star and felt I was just being "sold". I did not experience that with 5-Star and would highly recommend 5 Star /Windows Depot USA. Also note, even though they are in Loveland, it sounds like they service the entire front range. So don't be discouraged to look them up if you live South. I would like to give a shout out to both Josh the sales rep and Josh the installer. It is refreshing to do business with the integrity they brought to improving my home.

Jim Kelly
Apr 29, 2019

I wasted a month trying to get 5 Star to fix my roof. They came out very quickly, but it took weeks to get an estimate. I signed the estimate and then heard nothing for another 2 weeks. When I called they said my paperwork ended up on the wrong desk. It seems like all the 5 star reviews on here are for Aaron so I guess if you are not working with Aaron you are wasting your time.

Kris Jeffreys
Feb 20, 2019

I have had my roof replaced twice in the last year. My neighbor suggested we use 5 Star Home Improvement. I contacted Aaron Crawford and he immediately was able to meet with me and review my claim. From day one Aaron and 5 Star were easy to work with and they replaced my roof in 1 day on both occasions. Aaron worked with my insurance adjuster and was able to get a lot of out of pocket expenses waived. Thanks again Aaron and 5 Star Home Improvement.

Randy Marsh
Feb 20, 2019

5 Star is the best.. I had some hail damage. I called and they were there right away. I spoke with Aaron and he walked me through the process of getting my roof repaired, which was done right away. Aaron also walked me around my home and pointed out some other issues with my home that needed to be done.. Windows are probably next...

Steven Schaftel
Aug 29, 2018

It was a pleasure working with Aaron and the rest of the 5-Star team. I had already seen their work on a neighbor's house. So having them replace my home's roof was a no-brainer. They did a great job and I would recommend them unconditionally.

Nicholas S
Aug 27, 2018

Aaron with 5 Star was great to work with on our roof replacement. He made navigating with our insurance company painless. Aaron took a lot of time to make sure we understood the process and were 100% satisfied with the work. Thanks again for all yiur help!

Derek Poe
Aug 13, 2018

Aaron was such a great help. Did a fantastic job on my new home. Will always be a repeat customer.

J H
Aug 11, 2018

I couldn't have imagined how great my experience with 5 star went. Aaron took care of everything from start to finish. Would give 10 stars if I could. Thank you for your professionalism and going the extra mile!

Tammie Fields
Aug 11, 2018

I worked with Aaron to get a special window installed at my home. I love it!! Better quality then I was expecting . Service was fast, professional and they made sure to clean up the installation debris. Thank you!!

Ashton Cordell
Aug 11, 2018

5 star roofing came HIGHLY recommended by my nieghbor and couldnt be happier i chose them to do my roof. My insurance company had denied paying for my roof but Aaron the project manager was very knowledgable and friendly and after just a couple weeks of working with them they approved my project and cover ALL of it. With out aaron and 5 Star Roofing i wouldve have had to pay over 10k to replace my roof. The actual roofers were also very amazing getting my project done in just one day!! Very very happy and satisfied customer here. Thanks guys!!!

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  • 3612 W Eisenhower Blvd, Loveland, CO 80537
  • Commercial Roofing
  • Industrial Roofing
  • Free Estimates
  • Licensed & Insured
  • Slate Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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