5 Star Gutters and Awnings
- 513 Colorado St, Kelso, WA 98626
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
About the Business
At 5 Star Gutters and Awnings, located in Kelso, Washington, we specialize in a wide range of roofing and awning services tailored to both residential and commercial clients. Our expertise encompasses roof vent and skylight installations, gutter repairs, and comprehensive roof leak and water damage solutions. We pride ourselves on our ability to manage complex projects from start to finish, ensuring every detail is meticulously handled. Our organization and consistency in work allow us to deliver durable, high-quality results that stand the test of time.
With a keen attention to detail and a reliable approach, we are dedicated to providing long-term value for our clients. Whether it is a simple gutter cleaning or a more intricate roof repair, our well-coordinated team is equipped to tackle any challenge that comes our way.
What people say about “5 Star Gutters and Awnings”?
Customer reviews reflect a generally positive sentiment towards the company's services, particularly highlighting their professionalism and efficiency. Many users praised the quality of work and customer service, noting timely responses and effective solutions to issues. However, one review pointed out concerns regarding communication after a job was completed, which led to dissatisfaction with follow-up actions. While the majority of feedback is favorable, it's important for the company to address communication gaps to maintain trust with clients.
What Users Like The Most
- They were fast, efficient, professional, organized & awesome!
- I would use again and strongly recommend them.
- I am very pleased with the quality of service 5 Star Gutters delivers.
- The owner made the locate quite easily without disturbing the new siding.
- Willy determined the problem was not as bad as we thought.
What Users Like The Least
- The company didn't call back that it had been done.
- For the company not to tell us that they had gone back is really poor customer service.
Recommended Reviews
We used this company numerous times with wonderful customer service. The last time we paid half for a family member's home too, where the roof had massive moss. After the job was done, the family member told us that there remained a lot of debris in the yard from the moss removal job. My husband called and told them. The company didn't call back that it had been done. So, we withheld half payment for months. We are not in that area anymore so could not go to look for ourselves. Eventually, we did pay the remainder. But for the company not to tell us that they had gone back is really poor customer service!
Willy came out to Camas today and diagnosed a fabric tension problem with our retractable Sunsetter awning. He determined the problem was not as bad as we thought. I asked for his cost on replacement fabric it seemed very reasonable. I asked what he would do if it was his awning. Willy looked at the fabric again and said if it were him, he would get at least another season of service out of the fabric because it is still in good enough condition.
Bruce & his team showed up ahead of schedule to hang our SunSetter Awning. They were fast, efficient, professional, organized & awesome! I'd highly recommend them & their services! A+
-Jason in Camas, WA
137 locals recently requested a quote
- 513 Colorado St, Kelso, WA 98626
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
- Locally Owned & Operated
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