Workhorse General Contractors LLC

They wanted $425 up front to come out and give a quote since I don't own the property until October. Of course none of that was mentioned when we talked on the phone. Absurd, I've never had any business inspection or otherwise charge that much just to come out . They won't be getting my business. I suggest you avoid.

We are a management firm in Milwaukee and we use Workhorse GC for all of our major jobs and Kata Watson has been a God send. She is always there when we need her.

Milwaukee Homeowners Beware - Although I chose to use a different GC I felt compelled to share my experience. As such, I cannot speak to the quality of work completed.

Contractor was unresponsive and delivered estimate late after multiple promises to deliver. I was then expected to make a 60% deposit in the next 4 hours or the contract was void. Additionally, I was expected to work directly with a sub-contractor rather than a project manager, whom I never spoke to. I may as well hire the sub-contractor directly since I have to go through them for all communications anyways. Also, the Company uses a calling service to screen calls.

If a GC can’t navigate the estimate process, imagine them trying to complete your project.

Timeline:

9/30/2020 - Contacted GC via phone to schedule estimate.

9/30/2020 - VP promptly followed up via email requesting more information.

9/30/2020 - Sent additional details/pictures.

10/4/2020 - No response, sent a follow up email to VP.

10/5/2020 - Provided engineering report to Company. Per office admin, the Company sent a contractor to take a look at the project I requested for an estimate. Scheduled “Walkthrough” with PM and/or Contractor.

10/8/2020 - Walkthrough with PM and/or Contractor. No call, arrives 20 minutes late. Turns out only an employee of the Sub-Contractor was sent and didn’t know anything about the project other then address.

10/9/2020 - Spoke to Office Admin about “Walkthrough” experience. Promised quote by end of day OR first thing next day.

10/12/2020 - Promised quote by end of day.

10/13/2020 - No quote received by 8:00 PM, sent follow up email.

10/13/2020 - Quote received shortly after follow-up sent. Highest quote by far of 3 reputable GCs and required 60% down payment due 10/13/2020. Note, this was provided at 8:00 PM, leaving me 4 hours to pay.

Reject Proposal