Window World of Winchester

Window World replaced my house roof very expertly and I am very satisfied. From the low pressure quote by Cameron Miller to the hard working roofing crew led by their foreman Angel. All crew members did an excellent job in spite of the hot weather.
Angel and all crew members were friendly and their workmanship could not be better.
All the people involved with my new roof are assets to Window World.
Best Regards to all.
Phil Crim

Window World of Winchester installed 15 windows for me. They did a great job and I am very pleased. Make sure to tip your Installers because they work very hard. I had the triple pain windows installed. I’m a retired contractor and senior citizen. Remember you get what you pay for.

Window world came early installed my windows. Noah and his helper did a fantastic job cleaned up as they worked. Thanks for the great job. they also, were knowledgeable about their product.
I would definitely recommend them for value and a very good products.

Very professional and I highly recommend this company.

Pricing was good, service was excellent, + great quality workmanship for the windows we had replaced.

They did a Fantastic job of taking out my windows, putting in the new ones and cleaning up and a lot less time than what I thought.
I have already recommended and told a few people about the work that window world has done and the price value.

The product and service provided by Window World was excellent. The three person team was fantastic. They installed 31 windows in a single day and left no mess. The team leader 'Noel' and his two assistants provided outstanding service. Windows, both inside and outside look great. We are very pleased with the Window World products and the outstanding service. Thanks, a great job.

This was one of the best home improvement experiences I have had! From the very beginning with Brandon Corwin, the salesperson, to the team who came to install...they were professional, courteous and very efficient. 9 windows were installed in less than a day and they are beautiful!! The best part is the cost! We got $$$ back because sill replacement was estimated in but did not need to be done, so that was $$$ back in my pocket. They could have replaced sills anyway but they did honest work and only did what was necessary (one small 4 inch inch piece of sill). I could not have asked for a better experience and will be calling them back once I am ready to replace my two large bay windows.

Window world replaced all my Windows in 1 day. They did a great job and the windows look beautiful. Cameron went over and above to help me due to my broken arm. Thank you, Window world.

I noticed some issues after installers left. I reached out to Window World and after some discussion the sent someone out to check things out. They scheduled a crew to come out and address my concerns and the production manager Angel Cruz came out with the crew and made sure my concerns were addressed. Overall I am happy with the windows and the service I received. I would recommend them to anyone considering replacing their windows.

The craftsman (Jaime) that installed our windows and door for Window World is incredible. Quick, precise, friendly. Our house looks brand new and was made that way in one day. A TEN!

Today Angel and his crew brought a very special touch and appearance to our "Elks Lodge on North Kent Street, Winchester". Angel is very respectful to his crew and knowledge of their job. He along side them keeping involved with every window installed. When we are ready to continue our renovation or part two we want the same crew to make the rest of the building look great..Angel Great Install!!!

Window World was prompt and helpful replacing my soffit that was damaged! Angel Cruz the production manager was the lead and he was extremely helpful! I appreciate his willingness to come out and fix on short notice!

Jaime and the team did an excellent job today. They took apart everything and clean up perfectly. They even filled a few of the windows with foam that could not take caulk. I would recommend that team for other homes

We've been very satified with our services and products from Window World including a recent warranty covered replacement installed by a very professional service technician.

The team showed up on time, were professional and installed all 18 windows in one day. The windows look great and the installers cleaned up both inside and outside before they left. We are very pleased with the experience.

I just had my windows installed by Window World of Winchester and I'll start off by saying the installation crew and installation of windows was great my problem with Window World is that 2 windows where wrong size and crew leader stated that they'll have to order 2 windows and come back it was no problem I understand stuff happens the crew leader then gave me a # to call saying his boss wanted to speak to me so I called and was informed that the new windows had been ordered and would be in in couple weeks and that he was going to deduct the price of the 2 windows off the bill I said thanks. Then when crew was finished I was presented with the invoice work order to sign and fill out review I signed even though it had original price but I figured it was filled out in office before heading to job.So after they left i reached out to the salesman to inquire about the bill and explained that I had been told I would receive discount. He texted back saying yes he would let me know soon well that was Friday afternoon I had to text back on Monday to see if he found out anything he replied back that it wasn't possible to do because windows financed thru Wells Fargo (Window World credit card). Well I didn't understand how crediting a credit card could be hard. I've never heard of such a thing. So after some back and forth they finally told me they got WF to redo amount but the text was strange so I questioned and was told they deducted price of the windows until they where installed then I'll be charged and that I had never been told it would be a deduction just wouldn't be charged until new windows installed. Now don't know why they think not having it charged all at one time would be a big thing as the deal is supposed to be 18 months interest-free. So I'm happy with installers and their work but not with the salesman ( Cameron) or the person in the office. So, I'm just putting it out if you decide to get a quote from them.

Crew was great, the windows look fantastic. We can already feel the difference inside the house! And the price was well within our range!

The installers came on time. They were very organized and efficient. My windows are great! I was replacing original (1960's) windows that were extremely drafty. I now have no drafts from these windows. I can tell the house is a lot warmer.

Very happy with the windows. Everyone was professional and personable. We will use this company again in the future and will recommend.

I've used Window World twice now and recommended them several times over the past 12 years. They are the best! Can't get a better warranty anywhere.

Dealing with Window World was a great experience from start to finish. The sales rep, Brandon was nice. He kept it simple and did not waste a bunch of our time. No pressure to buy! Priced as advertised. No surprises! Windows were installed and helped to quiet outside noise. The installers were very respectful and did a great job.

Entire experience was straightforward and was well communicated. Cost and warranty are both excellent. Difference noticed from day 1 for the better. The site installers were both quick and quite clearly knew what they were doing and it showed. I have no regrets and recommend this company if you are thinking about having replacement windows done.

The group of men/workers that came to install our windows were very professional, efficient, and nice. They double checked their work and cleaned up the mess onthe inside and outside. Rizoberto Cruz answered every question and did a great job showing us how the windows work. He was a great leader. We are very happy with them and our new windows.

Estimate, installation quick and easy!
Very happy with our new windows in our mountain cabin. Can’t wait to get new siding next year.
Highly recommend Window World.

Very pleased with the level of service and quickness of the whole process. Brad came out to do the estimate and within 1 1/2 weeks , we were called to have measurements done and about 4 weeks later, install was complete. The fella that installed worked solo that day and was very quick but attentive to detail and cleaned any mess that was created as he went. When he left that day, you would not have known that anything had been done since there was no mess, except beautiful new windows. Very happy with the entire process! Service and price was exceptional.

Very satisfied with my new windows (15 of them) from Window World. Excellent workers did a very professional job. Fast, too.

The work is almost completed only items left are the front door and to wrap and cap the outside garage door! So far all work has been completed to my complete satisfaction!

A great experience getting windows for our church. From the initial consultation to the good communication throughout the process. They were on time and provided excellent service. All 8 windows replaced turned out great. We would highly recommend this company.

My house has about 30 windows, and WW just completed 8 of them for me. They were polite, professional, on time, and did a fantastic job. All the trim on the exterior of my house looks great (4k+ sf colonial in upscale neighborhood) and so does the caulk job inside. I plan to use WW again for the rest of my window replacements!

Window World of Winchester did a fantastic job on our windows. They arrived when they said they would and got all 16 windows replaced in less than 8 hours. The windows look great and we can tell the difference already. The crew was fantastic as well, they kept me informed every step of the way and when they left there was no trace that they were even there.
I would highly recommend them if you are in the market for new windows.

I can’t say enough about about my Window World experience. After putting off new windows for years we decided to go all in. Window World had the best deal, the best service available. They were professional, friendly and knowledgeable from top to bottom.

Window World was very easy to work with. Explained every detail and the process. Quick response, prompt service and continued working until job was completed. Very nice job, windows look great, excellent home improvement. Thank you Window World

Window World replaced thirteen 100 year old windows in just one day! They were professional, extremely knowledgeable, and efficient. They verified a couple of times to ensure they replaced the right windows. One worker even had me double check to ensure one of the windows he was replacing was the right one. I’m glad he did, because that was one of the windows he wasn’t supposed to replace. The windows all fit perfectly in our 200 year old house and what a difference it makes in utility costs, noise reduction, and pest control!

These are wonderful windows, We have gradually had them put windows in for us and each time we have been thrilled with the results. No one can go wrong when you use this company! The installers are top notch!

WindowWorld was not only the best price, 40% below the other three bids, but the the work was executed professionally, timely, and with the highest quality. It saved me $4,000.
This was my third major window/siding project with WindowWold over the last 11 years in Virginia. So I’ll be back again!

I enjoyed working with this company. The whole process from quote, to measurement, to install, was easy and went smoothly, with no fuss, no bother. A good product at a reasonable price.

Window World was professional from the first call for service and a quote to the moment the techs left. Their price came in in the middle of the four bids I got but the service, timing for install, and quality of the product and warranty pushed me to choose them. Brandon (in sales) answered all of my questions and explained the process thoroughly. The techs that came installed 18 windows in one day, were quick, detail oriented, and cleaned up after themselves removing all debris when they left.

I'm happy with the windows and installation. But the workers need to learn to clean up after themselves. I've found Screws and pieces of the Aluminum that they used around the windows everywhere even in the middle of my bushes. I asked they to be very careful with this material because of my dogs. I've found over 30 pieces in various sizes. They left a mess in my garage, laundry room and bedroom in basement where the took the small windows out of the cement block also. They need to learn about flowers. I even showed them the flowers with bloom in them. The one which didn't speak English just trampled them. I figured out what was wrong with the one basement window that the one who could speak English told me I'd have to live with it like that. You may also want to consider having Window World signage on the vehicles that come to install the windows. Neighbors and others could of got information off the vehicle.

I signed contracts for a new shingle roof, vinyl siding, all new windows and doors, and gutters. Terrible communication on the part of the project manager and he was also very rude. Contractors didn’t show up when scheduled and really didn’t do a great job. I had to request them come back multiple times to fix things that were done - for example, bubbled siding, missing sections of siding, and sloppy work. A contractor installed gutter underneath of a covered porch. The contractors tried to up-charge me for small things they said needed to be done before installing windows and doors. The siding was still installed incorrectly because according to the manufacturer, holes were to be drilled at regular intervals in the bottom channel because it is a vertical install (board and batten.) I have had to fix a lot of these things myself. I also have video proof that the contractors took 7 unopened boxes of siding from my property and I never received the siding or a refund. My siding contract specifically shows that I paid for 20 boxes. It only took 13 to cover my home. I sent all video proof and a request to the salesman to get the siding back and I was told later that they only had two boxes of siding left over from my home. When I pushed and inquired further, the salesman informed me that my complaint was in the hands of someone else and I was given a contact number. I’ve left multiple voicemails and sent multiple emails but all have gone unanswered. I still have not received the siding that I PAID FOR or a refund for what was taken. The stolen siding amounts to over $3,000. Shadiest company you will ever work with. They promise a lot and produce very little. Save your money, time, and sanity and steer clear. Trust the negative reviews, I wish I would have.

Do not give this company your money. Their communication is horrible and it seems to be completely random whether the crew you get is competent or not. They'll get the windows installed, but the more you look at the details the more you'll see mediocre finishing work.

When they replaced all my windows and exterior doors they told me they didn't have the patio door yet, some mixup, I said okay just install it when it comes in. When it arrived they sent two kids to install it. They did unnecessary damage to the drywall, didn't bring replacement trim to account for a pad out they knew they had to do, did an awful job caulking, and then I discovered pieces of the patio door were actually broken.

It has been months and the issues have not been fixed despite many emails, phone calls, and pictures I've sent them. And I have to reach out every time. They never actually give me an update.

I never leave online reviews but my experience with this company has been so awful I had to. Avoid like the plague.

Had a wonderful exprience with this company!!! One window was ordered without grates and they were back in 2 weeks to fix the issue. Would recommend them to anyone looking for replacement windows!!!

Great people all around!! From sales ( Brandon & Rhonda) to the installation, everyone is top notch!! I love my new windows & doors!!! Thank you Window World Winchester, VA!!!

Window World provides great quality products. I had my entire house siding replaced, windows replaced, gutters replaced, and all exterior doors in my single family home. The door and window replacement was completed satisfactory with good subcontractors. The siding installation which included finishing the trim around the windows was done with a lack of attention to detail. The finishing details to include the caulking was not done with care and had to be redone in certain areas. The crews sometimes include one person and seemed to rush the finishing touches. As with any job, the finishing details make the difference.
One thing to note if you get siding installed, they will remove your exterior lights but will not replace them, something the salesman did not mention. They even lost my mounting hardware for the lights and I was left going to get parts to reinstall.
All in all, we are now happy, just keep an eye on the subcontractors and ensure you are satisfied with the quality before they leave the jobsite.

From estimate to install even with the whole Covid backlog issues the whole experience was seamless. One window has broken glass but it was replaced quickly. Great service.

THE INSTALLERS WERE VERY METICULATE WITH THEIR INSTALLATION TO BE PERFECT. MIKE IS A REALLY NICE GUY AND EXPLAINED THE WORK AS THEY WENT.
THE WINDOWS ARE SO BEAUTIFUL.THE ONES THEY REPLACED WERE SIMPLY HORRIBLE AND GLAD THEY ARE GONE FOR GOOD!!
THANKS A MILLION,
GUYS!!

We purchased windows here and I need to warn others who are considering buying windows:

• The guy who measured for our window order was very friendly, however he did not order frosted glass for the bathroom window.
• Installers did not speak English and were not friendly. They rushed through the install, in my opinion.
• Our new windows were not caulked well. It’s now a couple years out and we will have to re-caulk several of the windows.

Had new windows installed seems to be a good product it just took a lot longer to receive them after I ordered

excellent workmanship and once they get there to install very quick and neat. I highly recommend. The price is fair as well.