Logo of Western States Metal Roofing

Western States Metal Roofing - Otis Orchards, WA

  • 3610 N Barker Rd Suite C, Spokane Valley, WA 99027
  • Commercial Roofing
  • Financing Available
  • Free Estimates
  • Green Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

At Western States Metal Roofing, we pride ourselves on our versatility and technical expertise, capable of handling both residential and commercial projects with ease. Located in Spokane Valley, Washington, we specialize in a range of services including emergency roof repair, roof skylight repair, gutter installation, and roof gutter repair. Our comprehensive approach allows us to manage complex projects from inception to completion, ensuring that every detail is meticulously attended to. Our organized and well-coordinated team is dedicated to delivering durable, high-quality results that provide long-term value.

We understand the importance of reliability in every project we undertake, and our attention to detail sets us apart in the industry. Whether you are in Otis Orchards or the surrounding areas, we are committed to meeting your roofing needs with professionalism and expertise. Our ability to complete intricate jobs thoroughly reflects our dedication to excellence.

What people say about “Western States Metal Roofing”?

Customer feedback is overwhelmingly positive, highlighting exceptional customer service and quality products. Many reviews commend the responsiveness and expertise of sales representatives, particularly Cameron, who has made a significant impact on customers' experiences. The efficiency during material pickup is also frequently praised, with several users noting the professionalism of the staff. However, there is a notable outlier in a negative review, which describes a condescending interaction with other sales personnel, suggesting some inconsistency in customer communication. Overall, while most experiences are very positive, addressing communication issues could enhance service consistency.

What Users Like The Most

  • Cameron has been amazing to work with!
  • Their material is high quality and always in great shape.
  • The crew at the Spokane location was awesome and helped with the pickup of our siding materials.
  • Very friendly to drivers, easy unload, and very professional.
  • I'm paying less for my jobs.

What Users Like The Least

  • Was treated very condescendingly by two different sales people on the phone.

Recommended Reviews

Overall Company Rating
Good 4.4
Out of 7 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
Show first:
Tasha Harden
Aug 28, 2024

Cameron is the best sales rep! We are doing this project ourselves in Arizona and had a real rough initial start with this company and the customer service. We really liked the products and ended up getting re-assigned to Cameron and everything came together easily. With his outstanding customer service and his obvious knowledge of the materials and products you’ll be in good hands. We ordered an entire house kit (roof/soffit/siding) and are excited to get installing it. Big thanks to Cameron and the company leadership that cared enough to get us in better hands!

Ian Bouchard
Aug 5, 2024

Cameron has been amazing to work with! He has always gone above and beyond all expectations to accommodate and help us out. Their material is high quality and always in great shape, and their knowledge of this industry is top notch.

Michael LaFreniere
Aug 2, 2024

The crew at the Spokane location was awesome and helped with the pickup of our siding materials recently! Cameron and Kayla were willing to do what it took it get me loaded and on my way.
I really appreciated their help!

Anthony
Aug 2, 2024

Really easy experience to work with Cody and Kayla! Super easy pickup of materials too. I cannot recommend this company enough for your metal needs!!!

Gabe Tru
Aug 2, 2024

I'm so glad I found these guys highly recommend to use them never had any issues products never damaged and I'm paying less for my jobs

Nick Tsantrizos
Aug 2, 2024

This company has great customer service very friendly to drivers easy unload I'm very professional and respectful also they only use high quality products and a fraction of the cost I highly recommend them the best in the area by far

Connor B
Apr 10, 2024

Was treated very condescendingly by two different sales people on the phone. They sounded like they truly did not want to accept my business. Or at least these two people I spoke on the phone with were having a very very bad day when I asked about simple questions for calculation purposes such as how many sq ft are in 1 coil.

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137 locals recently requested a quote
  • 3610 N Barker Rd Suite C, Spokane Valley, WA 99027
  • Commercial Roofing
  • Financing Available
  • Free Estimates
  • Green Roof
  • Asphalt Shingle Roof
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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