Wesco Products Inc
- 6250 Tuttle Pl Unit #8, Anchorage, AK 99507
- Commercial Roofing
- Residential Roofing
- 24/7 Emergency Repairs
- Locally Owned & Operated
- Metal Roof
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About the Business
What people say about “Wesco Products Inc”?
Customer feedback is predominantly negative, primarily due to poor communication and lack of timely service. Many customers expressed frustration over not being notified of scheduling changes or delays, leading to wasted time while waiting for service. Repeated attempts to reach out for clarification or to resolve concerns have often gone unanswered. The lack of responsiveness has significantly impacted customer satisfaction, with multiple individuals reporting severe issues with service reliability.
What customers highlight
Not mentioned in available reviews.
What customers mention as negative
- I did not get a notification that they were planning on being there.
- I NEVER had the consideration of receiving a phone call, text or email.
- I called everyday and on Friday Mary told me that they would be at the property on Saturday.
Recommended Reviews
I had them come out, give me a bid, and then stated they are back-logged about 2-3 weeks out. A few days later while I was at work, I was notified by my roommate who was at home, Wesco was there and installing gutters. I did not get a notification that they were planning on being there, which is always nice to get a heads up someone is on your roof and around your house. I also did not get a call to say they had completed the work.
when I came home i had some concerns regarding the installation, and I called them and left a message. no replies. I've left over 6 messages with no callback in 2 weeks. we had a huge rain two days ago and the gutters leaked like a faucet. these are the one piece Aluminum....how does that leak?!?!?
still no response. will have to contact another company to fix the problem/concerns, that I gave ample time for Wesco to amend.
Can I give a minus star? I'm a top producing realtor in the state of Alaska with a situation which was detrimental to to a sale of a property which I was trying to sell. Westco advised they would be at the property on a Wednesday, Thursday or Friday, but never showed nor had any consideration to call to let me know they had NO INTENTION of EVER coming to my property. I called everyday and on Friday Mary told me that they would be at the property on Saturday. I NEVER had the consideration of receiving a phone call, text or email and I spent four entire days at the property waiting for them to show up. I highly recommend that you NEVER TRUST THEM as they are a Monday through Friday company and could careless about your time or devistating situation. DON'T EVEN BOTHER TO CALL THEM! because they will NEVER BOTHER TO CALL YOU OR SHOW UP!!!!!!!!!!!!
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