Water Guardians Water Damage - Santa Monica, CA

After talking with several home remodeling companies, we decided to go with Water Guardians Water Damage and we were very happy with our choice. My wife Heather moved from Australia to live with me in Santa Monica, and I wanted to remodel our kitchen, master bathroom, and nearby rooms to match her style and show my appreciation for her. The renovation turned out even better than we hoped, and we are still thrilled with the results. Now, Heather truly feels at home and loves our house. Bryson made sure to bring in skilled craftsmen for every step, from demolition and framing to electrical, plumbing, cabinetry, appliances, windows, heating and cooling, and all the finishing touches. He always expects the best work from his team, and you can tell they respect him and enjoy working together. The project took a little longer than we first thought, but that was because we changed our plans a few times as things went along. Bryson kept everyone on track until everything was finished. They were very careful to protect the rest of our home from dust and mess, and the cleaning crew did an excellent job making sure everything was spotless afterward. We are so happy with our remodeled kitchen and bathroom, and we would definitely recommend this company to anyone looking for quality home remodeling in Santa Monica.

trenton and his crew came in and, from start to finish, did an incredible job on our home remodel, completing everything right on schedule. they were professional, tidy, organized, careful, and very dependable. we took down walls, removed old flooring, and completely gutted the place, including the kitchen sink. even when we ran into unexpected plumbing problems, trenton handled everything smoothly. all of the subcontractors showed up when promised and delivered great work. the building inspector even mentioned that the job was so well done, it made inspections a breeze—every inspection passed perfectly the first time. every morning i wake up and enjoy my beautiful new kitchen and living room, and i can hardly believe it’s real. i highly recommend water guardians water damage for any remodeling project! i also want to mention bryson, who kept us updated on the schedule and what to expect each week. his messages always came right when i needed an update, letting us know what the next steps would be.

we had our bathroom remodeled recently and they did an amazing job! we needed a new contractor after things didn’t go well with the first company, so we called and luckily they were able to fit us into their schedule. preston and his team paid great attention to detail, especially the tile work, which is just perfect. our bathroom looks even better than we imagined—it’s honestly the best room in our house now! if i could give 10 stars, i would.

Extremely professional and honest service. You won’t find better quality home remodeling work for such a reasonable price. We first hired Water Guardians Water Damage to build a finished storage building in our backyard. Because the workmanship and our overall experience were so great, we ended up having them handle several other projects at our home. They helped with a full kitchen remodel, completed our garage and added a laundry room, remodeled a bathroom, put in new flooring in the entryway, built a carport, and later even added a new bedroom and bathroom to our house. Bryson brought great attention to detail and a strong work ethic to every job. I highly recommend them for anyone looking to remodel or add on to their home. You will be glad you chose them.

I recently had the pleasure of working with a remodeling crew for framing a custom door and renovating my downstairs bathroom. Preston and his team showed great professionalism and skill throughout the whole project. Every detail was carefully managed, and nothing was overlooked. Preston’s experience really showed in the perfect framing and the amazing transformation of the bathroom. From start to finish, the team kept excellent communication, giving regular updates and always responding quickly to any questions. I’m very impressed with their attention to detail and strong commitment to quality work. I highly recommend them to anyone looking for a reliable and talented contractor. Preston’s dedication and professionalism truly set him apart. I will definitely use their services again for future remodeling needs.

We are very pleased with the home remodeling services we received. Our first positive impression came from the front office team—Trenton and Preston—who responded quickly to schedule an appointment for an estimate to install a rain gutter system at our house. A few days later, Bryson arrived right on time, talked us through the different products, answered our questions, and gave us an estimate. He was knowledgeable, explained everything about the installation process clearly, and there was no pressure at all. After we signed the contract, the installation team showed up as scheduled and did a fantastic job putting in the new rain gutters. The work was completed professionally and finished in just one day. We are very happy with the results and would definitely recommend this company to our friends and neighbors in Santa Monica.

I had some trouble before getting a new front door installed in my home in Santa Monica, mainly because there was not much communication or follow-through. However, after sharing my concerns, I was contacted by Preston a few days later. We set up an appointment, and I’m glad to say my new front door was delivered and installed perfectly. Trenton came by, took measurements, listened to what I wanted, and quickly brought the right door. The installation was done really well, and Trenton even cleaned up the porch afterward. I’m very happy with how everything turned out!

I had my kitchen and bathrooms remodeled in Santa Monica, and the results were fantastic while staying within my budget. Everything looks so beautiful and stylish, especially the kitchen—I’m still amazed at how talented the crew is. They paid close attention to every detail and really cared about making my home exactly how I wanted it. At first, I wasn’t sure, but now I have complete confidence in what these remodelers can do. If you’re looking for a skilled home remodeling contractor, I highly recommend them for the job.

Preston and his team did a full kitchen remodel for us. The project included widening the entryway, installing brand new cabinets, countertops, flooring, sink, lighting, and even re-routing the gas and electrical—basically everything. Preston, Bryson, Trenton, and the rest of the crew worked with us from the very start all the way to the finish. If you’re thinking about updating your kitchen, I highly recommend giving them a call. Their designer, Bryson, was fantastic and helped us figure out how to create a kitchen that fit our old Craftsman-style home, but still looked fresh and inviting, while making sure it would be practical for years to come. Bryson even came shopping with us, showed us lots of different product options, and gave us really helpful 3D renderings before the work began. These drawings made a big difference—they helped us spot a few things we wanted to change, and inspired us to make better choices for our new space. Bryson did a great job combining our ideas—even the half-formed ones—with smart, practical suggestions. He stayed involved after the design phase too, always ready to answer questions and offer advice as the construction went on. I also really appreciated how the team came up with creative solutions for some of our unique requests. For example, we wanted special under-cabinet lighting that was a bit tricky, but the team figured out a much better way to do it than I had thought possible. Everyone who worked in our house was polite, respectful, and always worked hard. Since our house is over 100 years old, there were a few surprises during the remodel, but Preston and the crew were great at keeping us updated and working with us to adjust the plans when unexpected issues popped up. One thing that really stood out was how the team stayed helpful and responsive even after the final payment was made. When a couple of small issues came up after we moved into the new kitchen, Preston and his crew handled them quickly and fairly, always making sure we were happy with the results. They were professional and easy to talk to, and I could tell they genuinely cared about the quality of their work and our satisfaction. I’m already planning to have them help with some exterior remodeling projects soon!

water guardians water damage has completed three big remodeling projects for me so far, and their experience keeps me coming back. the latest job was building a beautiful outdoor room and pergola in my backyard. all I did was show trenton a photo of my idea, and he and the team took care of everything else. their skills and professionalism are top-notch. they always show up, work hard, finish the project on time, and make sure to keep my home clean. every time i choose them, i know i’m getting great service and will be happy with the results.

we hired a contractor to remodel our front yard, and we couldn't be happier with the results. our new front yard looks fantastic, and we've received so many compliments from neighbors! preston and his crew did an outstanding job transforming our driveway, front yard, and entryway. we wanted to completely redo our front yard with new pavers and create a small courtyard, plus replace our old driveway with pavers. we got quotes from several remodeling companies, but preston was the only one who got back to us quickly with a detailed estimate that covered everything we wanted. the pricing was very fair, and they asked for only a small deposit with progress payments as the work was done, which made us feel comfortable and secure. working with preston was a great experience. he was professional, friendly, and full of helpful design ideas. he went over the remodeling plans with us, showed us different material samples, and gave us suggestions that really made our project turn out just right. the whole remodeling team was honest, hardworking, and did excellent quality work. every morning they arrived early and got right to work, always polite and ready to answer any questions we had about the remodel. if there was something they didn't know, preston would always respond quickly with an answer. the finished courtyard looks beautiful, and during the build, the team made sure to check with us regularly to be sure everything was just how we wanted. the quality of their work is truly impressive, and our neighbors have all commented on how great everything looks. preston made sure to check in with us often and even visited after the work was done to make sure we were happy with the results. i highly recommend this remodeling team for anyone thinking about a home improvement project. i've already told all my neighbors, friends, and family how happy we are with the work!

Bill brings years of expertise in kitchen and bath design and remodeling, skillfully blending his knowledge with a great ability to truly listen to what the customer wants. This approach leads to a perfect mix of the client’s vision and best practices. He turned what could have been a stressful experience into an enjoyable one. Now that our kitchen project is finished, I’m happy to say we are thrilled with the results. With a project like this, it’s hard to say if we paid more or less compared to other contractors, as the outcomes differ greatly. However, we feel we received fantastic value from Water Guardians Water Damage and would gladly choose them again while recommending them to others.

**REVISED REVIEW** - I was contacted by a representative from Water Guardians Water Damage who worked diligently to resolve any billing issues and arranged for a refund. I clarified that my problem wasn't with their local team, as the technicians, including Bryson and the office staff, were very cooperative and prompt in their responses. Based on the assistance I received from the team, I have updated my rating. **REVISED REVIEW** - We discovered a leak and engaged Water Guardians Water Damage for water damage restoration services. There were some disputes with the insurance company over the charges, and we made our first payment while the dispute was ongoing. Later, the company adjusted the invoice to a lower amount. I received a new invoice, deducted the previous payment, and settled the balance after being reassured that it would cover all charges. However, later, I received another invoice requesting additional payment. After some back and forth with the insurance company over the extra charge, we paid the remaining amount. I made sure that Trenton, the accounts receivable escalation manager, provided me with proof that the account was paid in full. Since this incident, we have experienced leaks in our other properties and have used the insurance company's recommended water damage restoration services. Each time, we only had to pay the deductible with no additional out-of-pocket expenses.

My colleagues suggested I reach out to Bryson for assistance with flood repair. I dialed the number, expecting the typical frustrations I had experienced with other restoration contractors. I was pleasantly surprised and thrilled at the turn of events. Bryson's expertise in water damage restoration and his professionalism were absolutely refreshing. Water Guardians Water Damage should appreciate having such a dedicated team member; he clearly knows his stuff. His customer service was flawless. I will certainly refer others to him in the future. Thanks Bryson, we will be in touch.

Oh, the chaos of water damage! It's something we see on TV and hope we never have to deal with. Unfortunately, I was not so lucky. A pipe in my top-floor condo in Santa Monica burst, causing extensive damage not only to my 1200sq ft unit but also to the three units below. Four households were affected in total, including families with small children and renters whose income was disrupted. But then, i called a water damage restoration company and got in touch with preston. Even though it was a holiday, he arrived at the building on the same day. He checked all the units and the shared spaces, then swiftly brought in a team with the necessary equipment and started the water abatement process in all affected units. In no time, preston was negotiating with the insurance companies, put together a proposal, and initiated the reconstruction. What could have been a year-long process was completed in weeks, thanks to him and his efficient team. They were not just professional and neat but also very kind. preston's expertise and experience in water damage restoration were evident. His compassionate approach made us feel like we were dealing with family, not just a contractor. And the cost? It was quite reasonable. Finding a reliable contractor can be a hit or miss. But when you find someone you can trust, you stick with them. As a condo owner, i am grateful for the day i crossed paths with preston and his team. i highly recommend their services. Absolutely no regrets!

This is a highly professional outfit. Preston and the other skilled technicians arrived promptly and assisted in extracting water from my property to prevent further damage. They got straight to work removing affected drywall, installing heater fans to evaporate water and dehumidifiers to deter mold growth. I'd strongly endorse them to anyone and while I hope not to require their services again, I wouldn't hesitate to reach out to them without delay. Given this was my first encounter with water damage, I was impressed with their service as I lacked a full understanding of the restoration process. I'd strongly endorse them as they prioritize customer satisfaction!! The team is exceptional!! Their guys are professional and tidy!! Thanks to Preston, and the entire crew for a job well done!! My family is grateful for the assistance!!!

Returning home, I found a minor water leak in my kitchen, presumably caused by an old dishwasher I had forgotten to switch off. Water damage had seeped all over the kitchen. At a loss about who to contact after the plumber, I reached out to a neighbor who recently had water damage restoration done by Water Guardians Water Damage. She assured me they were lifesavers. Heeding her advice, I got in touch with them and from the get-go to the end, I was pleased with their work and professionalism. The situation had initially stressed me out, but Bryson and his team managed to complete the work before my weekend was over. I'm extremely satisfied with my newly restored kitchen!

This is one of the most dependable and professional firms when it comes to water damage restoration. I recently engaged their services for a significant water damage incident at my multi-unit commercial properties. They were on-site promptly, taking immediate actions to clean and secure the building. Once my insurance claim was settled, Bryson and his team returned quickly and restored everything to its original state within a week. Their pricing was incredibly fair, much more affordable than other service providers in this field. I strongly endorse their services for anyone unfortunate enough to experience water damage. Be sure to inquire about Bryson, who treats every project as if it's his own property.

After our basement experienced some water damage due to flooding, we decided to hire a professional water damage restoration service for assistance. As part of the restoration, we chose to install luxury vinyl plank flooring to replace the damaged floor. My partner and I had no prior knowledge of this material, but Bryson and his team were very informative. They patiently explained to us the advantages of luxury vinyl plank flooring compared to other flooring options. They also presented us with a variety of samples and took precise measurements to ensure all necessary materials were ready for the task. Their work was swift and they completed the restoration ahead of the expected timeline. Unlike our experiences with previous companies that left us with hours of cleaning up to do, this team made sure to leave the place spotless after their work. It was genuinely enjoyable working with them and we're incredibly pleased with the outcome of the restoration.

I experienced a minor water leak in my utility room as a result of a defective water valve. Thankfully, I noticed it early enough and managed to switch the water off. I immediately reached out for a professional water damage restoration service to carry out moisture checks. They were prompt and reliable. The technician, Bryson, was highly professional, meticulous, and incredibly knowledgeable about water damage restoration. If all service providers in this field could deliver the same level of service, dealing with water damage issues would be a breeze. I would highly recommend this water damage restoration service in Santa Monica without any second thoughts.

Water Guardians Water Damage is simply the best. I've worked with this team on a couple of water damage restoration projects and I’m always left impressed. Trenton, their estimator, went out of his way to provide immediate service in an emergency situation when others wouldn't even respond. The administrative staff is consistently approachable and helpful. Then there's the onsite crew, Bryson, Preston and their team, who put in relentless effort to restore the site from its damaged state. You will always be satisfied with the end result. They maintain excellent communication, are always on time, and work incredibly hard to clean the site and solve all the water damage related issues. I cannot praise them enough. Don't waste your time with anyone else, this is the team you need for your water damage restoration needs.

No one ever wishes to experience water damage, but having Water Guardians Water Damage to help makes it bearable. I was dealing with a pipe leak inside a wall, which resulted in water seeping into my bathroom and bedroom walls and floors. The team responded promptly, providing both the estimate and carrying out the actual work. They executed a thorough job, doing exactly what was necessary without any superfluous increase in expenses. The cost was fair, and my technician, Trenton, was a joy to work with. He was polite, conscientious, approachable, and professional. Highly recommend!

We employed Water Guardians Water Damage for both the mitigation of a pipe leak and for water damage restoration services. Bryson was our project manager. He was empathetic to our predicament and made every effort to mitigate the loss of heat and water damage. Impressively, he was also capable of liaising with the insurance company on our behalf. The restoration process included the installation of new carpeting, which we found at a reasonable price. The installers were polite, efficient professionals who performed an excellent job. All things considered, Water Guardians Water Damage supported us in navigating through a challenging period. A big thanks to Bryson and the entire team.

water guardians water damage is a remarkable company that operates with exceptional integrity. when bryson showed up, he carefully explained the process of water damage restoration and answered all inquiries with a blend of scientific knowledge and practical understanding. he expertly managed the removal of mold, which was caused by a leak in the refrigerator's water line that had spread behind cabinets and in both directions. his strategy preserved much of our baseboards and drywall, reducing the amount of post-restoration work we had to handle. bryson ensured that all mold was removed, the areas were thoroughly cleaned, and fumigated to prevent any further issues. he ensured all affected areas were dried using fans and dehumidifiers. the total cost was quite reasonable, and the quality of work was impressive - a pleasant surprise considering it was a mold remediation job. overall, bryson treated our santa monica home and our budget as if they were his own. i highly recommend their services.