Leak Hounds Plumbing, Leak Detection & Water Heater Repair

Leak Hounds came out, found the leak on my underground water line going to my kitchen, and did the repair. Jai had to go through my slate walkway to get to it. Jai then repoured the concrete and reset the slate tiles he removed. Came out just beautiful. Very impressed, just excellent. Jai was topnotch! Highly recommend. I live in PVE. Could not be happier!

Great response time from Monica and Cory. Both were pleasant and efficient. Cory was diligent, did his best to keep the mess to a minimum. No additional problems so far!
Thank you!

Leak Hounds are great plumbers. They are reliably communicative & provided us video of the work they were doing since we weren't present. Leak Hounds was able to diagnose the problem and complete the job quickly.

Outstanding Service. From start to finish, our experience with Elite Leak Detection was positive. They were prompt, pleasant and professional. After contacting Monica in the main office, she scheduled Cory and Jerod to come to our house the next morning. They reviewed our latest utility bill which showed our water usage had doubled for the month of October. When their investigation showed no leak in or under the house, they proceeded to check our sprinkler/drip irrigation system and discovered a broken tube which was covered with mulch. Without any reservation, we would highly recommend Elite Leak Detection.

We had a wonderful experience with Elite Leak Detection. We noticed a sudden increase of our water usage since July this year. The usage amounted to on the average of 30 ccf per month while our normal usage would not be more than 6 or 7 ccf.

Adding to that puzzle was the usage was continuously high even when we were gone for most part of September with the main valve being shut off during our absence.

As we were not able to identify the source of the leak ourselves, we turned to Elite Leak Detection to find out what happened. Monica was very helpful to schedule Cory over the next morning. Cory did a very thorough job in checking the leak and, at that time, he could not identify the souce of the leak, but he instructed us to take a reading after we turn the main valve off at night and took another reading before we turned the the water on the next day morning.

What amazed us was there was a 1ccf water consumption overnight even with main valve being shut off. We reported this finding to Elite Leak Detection immediately.

Brent came the next day morning. After further investigation, he found that the irrigation valves were still fed while the water to the home is turned off overnight. The sprinkler control appeared to be malfunctioning and one sprinkler head was broken. Brent unplugged the control and told us to check the meter reading after the main valve was turned off at night and before the water main valve was to turn on the next day morning.

We were so pleased to find that the the two readings were near identical and we repeated the practice next day and found the same result.

The mystry of water leak was finally resolved. Had Elite Leak Detection not being so responsible in investigating the the leak, it could be a long time before we identify the root cause of the problem.

To sum it up: We had a great experience with Elite Leak Detection! Their thorough and methodical approach clearly made a big difference in resolving the issue. It's impressive how they stayed persistent in finding the root cause of the leak, especially with the complexity of the irrigation system still feeding water even when the main valve was shut off.

Their professionalism and attention to detail, from Monica’s quick scheduling to Cory and Brent’s investigative efforts, clearly stood out. It's wonderful that the issue was resolved and we were able to avoid ongoing water waste.

If you have similar challenges, my only recommendation is to contact Elite Leak Detection immediately, you will be rest assured that the problem will be solved.

Cory is a wizard. After CalWater notified us that we had a serious leak we immediately called a couple leak detection plumbers. (We live on a sandy lot so Cal Water said most of our leak was percolating deep into the ground. 800 gallons a day! That's why we didn't see it.) The first company we called was a clown show but they were able to show up quickly. They were unable to find the leak and notified us that they would have to get their other plumber out here with the more sophisticated equipment. 5 days later. Ugh. Luckily I had kept my appointment with Elite for a day later and Cory came out with a truck full of technology. His technology helped him triangulate where the leak should be (under driveway) and developed a plan. Two days later he and his teammate came out to start work on the leak. It wasn't easy and because our house is 75 years old there were surprises. But he didn't stress out about the surprises, he just readjusted his thought process and found a good workaround. All fixed. Only issue were a few drip system pipes that were accidentally cut during the process...but I think I have most of those fixed now. Highly recommend.

Highly Recommend!

Had a wonderful experience with the Elite Leak Detection Crew! Last week a side unit of my grandfather's property had a massive leak, and his plumber couldn't find the source of it as the piping was under slab. We called Elite Leak Detection and spoke to Monica and they sent out Brent the very next morning. He was able to spot where the leak was and fix it that very same morning! We are very grateful for the help.

Brent from Elite Leak Detection came to my house and checked my pool for leaks. He was on time and completely professional, which is hard to find nowadays. He articulated the problem well and we are very satisfied with this service. I would highly recommend this company.

The technician who came out was friendly and knowledgeable, I would say the same about the person who answered the phone. A+ guys!

We had an underground leak in our church parking lot. This resulted in a water bill of over $800. We were in need of urgent and competent professional help, which is not always easy to find. Fortunately, after one proprietor turned down the job as "being to large of property for him to service," I was able to make contact with Elite Leak Detection. Even on the day that he fractured his hand, Brent got back to me in a prompt manner and set up a service call with his technician Cory. Cory came out the next day. He was courteous and professional. He located the leak, and also made an additional repair of a broken valve that he discovered during the detection process. Brent then scheduled Cory to come back and repair the underground ruptured pipe. Cory did a great job of doing just that. I hope nobody gets a leak under their parking lot, but if you do, your answer is to call Brent and Elite Leak Detection without question. Thank you-all for solving our daunting problem so wonderfully well. God bless.
Tom - Community Baptist Church, Norwalk.

Promptly replied back to my request for leak checking my pool. Clear and open communication with tech who did our inspection (Brent). Did a though check, found the leak and repaired it. Would recommend!

I am very happy with the service from Elite Leak Detection. Brent is reliable and is doing a good job.

Cory was really knowledgeable and professional. I am glad we called Elite. He came out and gave us a variety of options and made us feel like we were in good hands.

Brent was very communicative and quick to respond with an appointment and a quote, and Jai did an excellent job fixing our leak. Knowledgeable and reliable!

Cory was prompt, professional and courteous. He talked me through his plan, found the leak quickly, provided me a repair recommendation, fixed the leak and then provided further advice on prevention

Corey was very professional and knowledgeable, on time, excellent communication.
He took his time to research where the water leak originated.
We are very pleased with the service that we received.
Outstanding service.

Elite leak detection was so helpful in uncovering all of the areas of water intrusion that were undisclosed to us after purchasing a home. We had found water coming in an interior door and walls, but we had no idea the extend of the leaking, how long it had been going on and that there were not only leaks in other parts of that room but in the room above it as well. They were very thorough and professional and we are so grateful that they uncovered all of the areas that need to be addressed. Their report will be an important piece of evidence for us as we hold the sellers accountable. We're very grateful to Elite Leak Detection and absolutely recommend them.

Responded promptly to my urgent need; located my leak quickly, and completed the repair without delay Great service at a reasonable price.

Recently, I encountered an urgent plumbing situation at my residence - a distressing leak under the house detected late at night. In an industry where prompt response and expertise are paramount, this plumbing service stood out remarkably. Despite the late hour and my growing frustration from unsuccessful attempts to reach other plumbers, their team not only scheduled me in but also arrived precisely on time.

Their approach was the epitome of professionalism and courtesy. They swiftly diagnosed the issue, a skill that undoubtedly comes from deep experience in the field. Impressively, the quote provided was not just reasonable but transparent, reflecting their commitment to fair business practices.

The resolution of the problem was equally efficient; the leak was fixed within 30 minutes. But their service didn’t just stop at the immediate fix. They provided a range of options for potential future issues, showcasing their foresight and customer-centric approach. This kind of proactive advice is invaluable and speaks volumes about their dedication to long-term client satisfaction.

Punctual, professional and quickly found the leak. Very satisfied with the service. Leak fixed and a water conditioner installed to hopefully prevent future leaks. Thanks Cory.

A hole needed to be made on my wall to check something. The worker took the piece of drywall with him accidentally when he left and all I got was an I’m sorry.
That response isn’t good enough. The proper and professional response is i’ll give you another piece of drywall the same size or i’ll refund you $15 to get a small piece of drywall from home depot. I’m already coughing up a whole bunch of money to repair a leak and now I have to spend more just because a mistake was made and all I get is an I’m sorry. That answer isn’t good or professional enough for me.

Technician, Cory, was courteous and thorough. He explained what his plan was to find the leak.

The office, Monica, was extremely helpful in setting my appointments and following up.

Quick response and solution. Offered choices for repair and good price. Office is very friendly and updates scheduled visits. Highly recommend, would use again if needed. Prompt.

Jai showed up exactly at the scheduled time, detected the leak, got the parts and repaired the problem in record time!
Great job Jai! You da man!
He explained the problem and my options for repair clearly…
I’ve had to deal with problem after problem with the plumbing lately and have dealt with a few different plumbing companies and by far Elite was the BEST…especially their prices!
Trust me when I tell you to call Elite for your plumbing problems and if you’re lucky Jai will show up and fix the problem like he did for me…5 stars for sure!!!!!
Thanks again Jai

Cory was pleasant, professional and knowledgeable. He helped determine whether there were any leaks in or around my house. He also educated me on more ways to save water.

Brent from Elite Leak Detection was great! He is very nice and was able to locate the leak pretty quickly.

My pool water level was dropping every day. I knew something was wrong ,so I called Elite Leak Detection. Brent checked and searched and he found the problem a crack in the pool. Brent was AWESOME and professional and I would recommend him and Elite Leak Detection to everyone. Thanks Brent.

Jai was very courteous and respectful of our home and time. He had called ahead to let us know he was on the way. He was informative and confirmed that we did not have an active leak within the house, other than a few issues with the shop and hall toilets and back yard hose bib, which he took care of two of the issues and my husband will take care of the other.

We will call them again in the future for other leak issues if they arise.

From Monica in the office to Cory in the field, the communication at Elite is top notch! They sincerely want to locate and stop all leaks. Cory took the time to search for the leak and explain what was going on. I truly appreciate his expertise and highly recommend Elite Leak Detection.

Monica in the office and Cory the field technician are AWSOME !

This is the second time I’ve used Elite and very satisfied both times.

5 stars

Arrived and jumped on the issue right away. Very professional and was able to provide solutions in a tough situation. Highly recommend.

As we faced a difficult problem of recurring water line pinhole leaks due to Type M copper pipe, we were grateful for the trust we gained in Elite Leak Detection. From the moment of our contact with this business we found relief in the high level of responsive engagement and professional workmanship. From the owner to the office support staff and the team of workers, our confidence in Elite's accountability and trustworthiness grew. As difficult as this expensive repair turned out to be, we appreciate knowing Elite is available in our community and will turn to them without hesitation should another plumbling situation arise.

Was charged more than was quoted on the phone! Never was explained about the price increase! I received a call from the owner Brent and he rectified the situation. I appreciate his honesty and willingness to fix the problem.

I suspected a slab leak and called Elite Leak Detection. I spoke with Monica and she walked me through the process that this their expertise. I made an appointment for the next day.

Cory arrived and explained the process to precisely locate the leak under the slab. In less than an hour he pinpointed the exact area of the leak. Cory explained in detail the solution and has done many of these slab leak repairs. What a relief! Monica sent me bid (very reasonable). Cory came the next day and completed the project in 3hrs.

Monica and Cory were so knowledgeable and professional.

I will not hesitate to use them in the future.

Highly recommended!

Jai came on time, listened to all my sleuthing about my water leak and proceeded to find and fix my problem. Highly recommend.

Responded quickly. Scheduled appointment for the next day when I called. Corey was great. He meticulously went through all the possibilities for a leak in my shower. He explained everything and recommended a path forward , concluding that the problem is likely not in the plumbing but with the gap between shower door and wall

I had a water leak and found Elite Leak Detection and saw their amazing ratings. I read the reviews and understood that they may be expensive, but the quality of work was going to be worth it. I asked for a senior tech and they sent over Jai. Jai is simply just a good guy. Not only a good guy, but incredibly knowledgable and took the time to explain to me what the process was and was incredibly patient to answer my questions. Jai found the leak and even though my own uncle is a contractor and could have done the fix for much cheaper I decided to go with Jai because I am confident that he will do the job right and do it well. I am very happy with Elite.

Frank and Cory did a great job replacing my outside piping. Bringing my piping above ground will be much better in detecting leaks. Although now I have all new piping I shouldn’t have any leaks anytime soon! Thank you Elite Leaks !!

HIRE THEM! theyre super! I am the property manager of multiple units residential and commercial and I am so glad I found them! I give them 20 out of 10 !

Jai came out to detect where I had a leak. Very courteous and professional. He thoroughly check every water souce, wall and floor in the house with his equipment. Found the leak. Ended up being very minor but I would've left rave reviews even if it turned out being a major repair job.

Highly recommend!

10 plus service: from Monica at the front desk to Cory who came to service us. He is knowledgeable, on time, courteous, patient, well spoken, worked through the process and helped us solve our 2 year + mystery. I will recommend Elite Leak to everyone.

Have now enjoyed multiple experiences with Brent and his excellent crew. They do leak detection but also general plumbing. The issues have ranged from routine to complex. They hit everything out of the park and have a great attitude while doing so.

Awesome help very quick response as well as very fast getting the work done and very informative with all the information needed to move forward

Frank was incredible and got everything done in one hour. I needed a possible leak detection done and he found no leak! Thank you to Frank and Brent for all your help and your professionalism. :) Denise

Cory detected the leak in the wall and with a small cutout in the drywall repaired leaking pipe. Very professional, on time and kept me informed throughout the process.

We had a water leak in our home and only knew because we could hear running water in our guest bathroom. There was no external damage. Elite Leak Detection was recommended by a friend whose judgement we trust. In almost all circumstances we like to work with companies/people where we receive personal referrals. Elite Leak Detection is extremely good at communication (Monica is a rock star!). The technician that came to our home (Frank) was an extremely competent. Frank explained everything clearly to my husband and answered all of his questions (and he had a lot!). We were very pleased with the work that was done. Plumbing problems are never fun but this experience was easy to navigate with the help of Monica, Frank and Jay. In the future we will happily recommend them to our friends and neighbors. We are truly satisfied customers!

They are one of the most professional group of people. Brent is a very honest and very kowlegeable individual. Absolutely a first class operation.

Great technician. Very gentlemanly and took care of business in a perfect manner. Satisfied with their workmanship and work ethic.

I have only experienced exceptional customer service and repair/replacement work with Elite. They are a delight to work with and I recommend them highly. Jai and Frank have been my technicians. Highly professional and responsive.

Elite leak detection I would recommend to everyone. They were responsive, helpful, professional, thorough with their workmanship and has managed to fix my gas leak. After a failed and terrible experience with another company, elite came to the rescue and got us back on our feet quickly. I am so very appreciative of all of their help getting us through this. 100% would recommend to everyone

Elite Leak Detection did a very thorough job in inspecting the upstairs bathroom and den. There was no supply line leak which is a huge relief. A professional service that is worth the price.

Elite Leak rep Frank showed up as scheduled, assessed the source of a slow but steady leak coming from a very small hole in the copper water line under my concrete driveway. He explained what it would take to pinpoint the source and cause of the leak and gave me an estimate on the time and cost to repair it.

He returned as scheduled the next day, identified the source of the leak, cut a one-foot square in the concrete to reach and replace the leak with a six-inch high-grade copper insert, patched the one square foot cut opening with close matching mixed concrete and reinforced it with iron connections, cleaned up the aftermath and hauled away the broken concrete.

His assessment, estimate, repairs and cost were spot-on and reasonable. No hassle. Very straight-forward, competent and professional. Great job! Five Star rating.

John Keller

I recently hired Elite Leak Detection to locate a leak in the main line of my home and repair the damaged pipe. From start to finish, I was extremely impressed with their professionalism, expertise, and efficiency.
The plumber arrived promptly and quickly got to work locating the source of the leak. They used advanced leak detection technology to pinpoint the location of the leak. Once the leak was identified, they explained the necessary repairs and provided a clear and detailed estimate of the cost.
The repair process was handled with great care and attention to detail. They made sure to clean up thoroughly after the repair was completed, leaving my property in the same condition as when they arrived.
Overall, I was extremely satisfied with the service provided by Elite Leak Detection. Their expertise, professionalism, and commitment to customer satisfaction were evident throughout the entire process. I would highly recommend them to anyone in need of plumbing services, and I will certainly use them again in the future if the need arises.

Thank you Elite Leak Detection for your excellent service!