- 17 Veterans Memorial Blvd, Kenner, LA 70062
- Industrial Roofing
- Residential Roofing
- Locally Owned & Operated
- Slate Roof
- Green Roof
About the Business
What people say about “Vinyltech”?
Customer feedback presents a mixed sentiment regarding VinylTech, with some praising the professionalism and responsiveness of their project managers, while others express significant frustrations with customer service and the quality of work. Positive reviews highlight timely communication and excellent workmanship, particularly praising specific employees for their efforts. Conversely, negative feedback points to challenges in reaching management, inadequate follow-up, and issues with completed jobs, such as leaks and improper installations. The overall impression reflects a company with strong individual performances but persistent problems in customer support and job consistency.
What Users Like The Most
- Monty was very responsive to any questions or updates on our project.
- James Clesi of VinylTech was very professional, courteous, and helpful.
- Big thank you to Remington Rodriguez! He was prompt, professional, and friendly.
- Vinyltech did a super job replacing my carport and lanai roof.
- I highly recommend Vinyltech for their services.
What Users Like The Least
- I’ve never received a reply. Unprofessional and poor customer service.
- It's hard to get a hold of management and the customer service line only connects you with someone else.
- I have had to contract another company to repair both less than three years later.
- The job done to my house damaged shingles, was expensive, and makes it look worse.
- The gutters flooded because they did not install the proper amount of downspouts.
Recommended Reviews
I called in a request for repair service on 6/20, someone responded with a phone call on 6/24 and I texted pics of the repair area immediately after. Never received a reply to text so I sent a follow up text on 6/26 and as of now July 7th, I’ve never received a reply.
Unprofessional and poor customer service displayed when you contact a company on 3 separate occasions and they do not have the courtesy to follow up. Ignoring customers in any service business is never a good business strategy.
Monty was our project manager and we could not have had anyone better. He was very responsive to any questions or updates on our project. Anytime we contacted him, he immediately responded and always showed up when he said he would. He came to the worksite when crews were working and assisted as needed. Top notch from beginning to end of our project. Highly recommend!
The Exterior Specialist , James Clesi of VinylTech if Roofing, Siding, Gutters and Windows was very professional, courteous and helpful. He called me immediately to set up an appointment for an estimate for the vinyl siding of my home. The next day the crew was here to install it. James along with the crew did an excellent job and I would definitely recommend their services to anyone. Thanks James and crew for a job well done
- 17 Veterans Memorial Blvd, Kenner, LA 70062
- Industrial Roofing
- Residential Roofing
- Locally Owned & Operated
- Slate Roof
- Green Roof