Valley Restoration - Roanoke, VA
- 5352 Cloverdale Rd, Roanoke, VA 24019
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
At Valley Restoration, we pride ourselves on our versatility and technical expertise, adeptly managing both residential and commercial projects. Our comprehensive range of services includes roof installation, emergency roof repair, roof inspection, roof coating, and gutter installation. This allows us to handle complex projects from inception to completion, ensuring that each aspect is meticulously addressed. Located in Roanoke, Virginia, we serve our community and surrounding areas with a commitment to organization and attention to detail.
Our well-coordinated team consistently delivers durable, high-quality results that provide long-term value. We understand the importance of thorough project coordination, which enables us to tackle even the most challenging jobs with confidence and precision. Whether you need a simple repair or a complete roof installation, Valley Restoration is ready to assist you every step of the way.
What people say about “Valley Restoration”?
Customer feedback for Valley Restoration is largely positive, highlighting their professionalism, timely service, and effective communication throughout various projects. Many clients praised the quality of work and the company's ability to navigate insurance processes smoothly. However, there is a notable concern regarding communication and project completion times, particularly from a customer whose repairs took much longer than anticipated. This mixed feedback indicates that while many experiences are commendable, some customers feel neglected when it comes to follow-up and urgency in completing their projects.
What Users Like The Most
- Great company with owners who care.
- Communication was perfect…they never left us feeling like we didn’t know what was happening every step of the job.
- The quality of the work is impeccable.
- They handled our valuables like they were their own.
- Tim the owner was great and came over to assess the damage quickly.
What Users Like The Least
- The lack of communication and urgency to complete a job has left me with no choice.
- I either do not get a response or I get some sort of excuse.
- Repairs started in early March and it is now June and they are still not complete.
Recommended Reviews
We were recommended Valley Restoration by our insurance for a basement ceiling repair from a leak. We couldn’t be more pleased with their timeliness, professionalism and quality of work! You CANNOT tell that there was a repair done to our flat ceiling-I was hesitant because I’m a perfectionist but the job done was excellent! Tim and his sub contractors were amazing-would definitely use and recommend!
My insurance agent had recommended this company to me when I had a flooded basement. They came in and did mitigation quickly, but we also hired them for repairs and that has been a complete doozy. Repairs started in early March and it is now June and they are still not complete. I’ve reached out to the owner several times and I either do not get a response or I get some sort of excuse. I hate to leave a negative review, because the folks that work here are incredibly kind, but the lack of communication and urgency to complete a job has left me with no choice.
We had a wonderful experience working with [Contractor's Name] on our roof replacement. From start to finish, they were incredibly professional and supportive. Not only was their job well done and completed promptly in a timely manner, but they also helped us navigate the often complicated insurance process. They patiently waited for the insurance company to disburse the funds, ensuring everything was handled smoothly. Communication was always clear and effective, and they set realistic expectations throughout the entire process. We highly recommend [Contractor's Name] for anyone in need of roofing services – their dedication and expertise made a potentially stressful experience much easier to manage.
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Company Locations
Branch Offices
- 5352 Cloverdale Rd, Roanoke, VA 24019
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Licensed & Insured
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