Vachon GMC

I can’t say enough about this dealership. Nicholas Flake is a great salesperson making the buying experience so pleasant. The whole team here is incredible. Mike and Chris go above and beyond to make for a smooth transaction. Dave and the service team are top notch.
On my 3rd new vehicle at Vachon and will continue my business there along with sending referrals.

Fanatics dealership that made the buying process very easy for my purchase. Stopped in to see Ross for a truck they had on the lot. Ross was my primary contact, and is definitely not your typical car salesman. He really cares about getting you into the right vehicle and building a long-term relationship. Mike, and Chris were also a pleasure to work with during the process. I would definitely recommend stopping in to see Ross for your next purchase.

I recently purchased an SUV and had a great experience thanks to Ross. He was friendly and professional. Ross took the time to answer all my questions and guided me through the process without any pressure. I highly recommend Ross to anyone looking for a smooth and positive car-buying experience!

I cannot say enough good things about my experience with working with Vachon GMC. Mike M., Gary, and Chris are all top notch and were wonderful to deal with – good people. Mike kept an eye out for a car that I was waiting to arrive and gave me updates throughout its entire trip, ultimately arriving at their dealership. Buying a new car can be stressful and a bit scary, but they made me feel comfortable and answered every one of my questions with patience and understanding. They brought the car to me, yes to me, to test drive. I never had to leave my house. And when the deal was done, they delivered the car to me, again, not having to leave the house. The entire process was seamless, and I would not hesitate, not one second, to refer friends and family to purchase a car through them – 110% completely satisfied.

Phenomenal dealership that made the buying process super easy for a business transaction. Not only did they have great inventory, but Ross, Mike, and Chris were all a pleasure to work with. The dealership has several employees that have been there decades, which speaks volumes about their company culture. Ross, my primary contact, is not your typical car salesman. He really cares about getting you into the right vehicle and building a long-term relationship, not just a quick sale. Would definitely use this dealership again.

Gary is the man, he is super helpful and cooperative and he made buying my new truck a breeze. Shoutout to Chris too for being awesome.

I purchased my first new truck with the help of Gary. It was a great experience and will recommend him and the Vachon team in a heartbeat! Thanks for making it easy…

PROBABLY THE WORST CUSTOMER SERVICE EVER just left after calling and arriving about 20 mins early before opening and noticed the doors where unlocked and a man inside no big deal I walked in just to get familiar with my surroundings and where I should go and I was reading the signage on the door about pricing and whatnot the man clearly was not happy I was there literally ignored me when he went to go into what appeared to be the mechanical area the door said the pricing and arrows pointing in the mechanical area stating vehicle emissions registration and the the things I needed I tried to ask a question which would of been when they open do I come in here or go thru this door and if I could pay with a card the man was very very very unhappy I even had the nerve to talk to him as I tried to ask this questions or questions he sternly shut me up quite quickly and refused to say anything other than I open at 8 I open at 8 I open at 8 I was shook by this behavior and will never come within 100 feet of this place

Just purchased my 4th truck through Vachon GMC...2025 GMC Canyon.
Probably the best buying experience yet,Gary went above and beyond to help me find the right vehicle.
Chris made the financial process a snap.
Thanks guys!

Incredibly happy with the service I’ve received from Ross. Will continue to purchase all my company vehicles from Ross. He makes the process as simple as possible.

Incredibly happy with my experience at Vachon in Putnam. Great group of salesman and very respectful and helpful. Ross and Mike were able to get me into a brand new truck that I was looking for and get to the price I was looking to get to!

This was the best car buying experience. We worked with Ross, who was excellent. He was very friendly, knowledgeable, efficient, and even came in on his day off to accommodate our crazy work schedules. He communicated with us the entire time and answered our questions before I we had to ask them. This dealership cares about their customers and the service was exceptional. Thank you Vachon and Ross for everything! We will see you back for future purchases.

Best place for emissions. The gentleman that does emissions has to be one of the nicest guys. He is always overly pleasant to deal with.

Highly recommend this dealership. I called and spoke to Gary about trading in my 2019 Sierra for a 2025 Sierra and went to the dealership a couple days later. Gary found a bunch of rebates to help get me the best deal and was great to work with. Anyone looking to buy a new GMC I recommend going to Vachon in Putnam and asking for Gary. You won’t be disappointed

Glad I came here today. Told Gary what I was looking for and we made it happen. Great people. Highly recommend. Driving out with my dream truck!

I saw a vehicle i wanted to buy from vachon. I didnt have a ride to test drive it. Gary offered to pick me up at my house and take me for a test drive. He was very nice and told me everything about the car. I wasn't sure about buying it because I wasn't sure my husband would like it. Gary told me I could take the vehicle home and let my husband check it out and bring it back to buy or return it that night. Well, I bought it. I got a good deal on it and we love it. The vehicle is a 2020 and its in mint condition. Gary was very nice and and laid back. He didnt push us to buy it. There was no hassle. He made us feel like we made a friend. we joked around and had some fun. It didn't take hours at the dealership to get everything done. It was the fastest easiest car sale I've ever had. If you want to buy a vehicle go see Gary at vachon in putnam.
Also, Chris in financing was great. He didn't try to sell me anything I didn't need. He explained everything I was paying for and helped me to decide what I did and what I did not need. All around great experience.

Drew Boutell here writing a review on one of my favorite salesman I’ve ever dealt with, Ross. Ross made the process of finding my ideal vehicle a breeze, and did so with a smile. I highly recommend this guy for any used/new car needs and I will continue to deal with him in the future!

Ross in Putnam was great. Very friendly and helpful. Found her the car she liked and worked with Chris and Mike to get her a great deal. Highly recommended and worth the trip. (Still thinking on the Sierra.lol) Thanks again and Merry Christmas and Happy New Year to you all
Lynn &Steve

They honored my warranty that my previous dealership wouldn't and got the job done early. I highly recommend you shop.

Although Vachon GMC was two hours away, the experience was absolutely worth the drive! I connected with them over a GMC they had in stock and spoke with Gary, the salesman, on Thursday. I visited the dealership on Friday and picked up my new truck on Monday. Gary was phenomenal—his communication was excellent, and he ensured everything was perfectly prepared for me when I arrived this morning.

Not only was the service outstanding, but they also gave me a very fair value for my trade and offered a great price on the new truck. The whole process was seamless, straightforward, and exceeded my expectations. If you're considering Vachon GMC, I highly recommend asking for Gary—you won't be disappointed!

Jim and his service crew were quick to address my issues and worked hard to resolve them in a short amount of time. Very pleased with the service on my 2024 GMC Acadia Denali.

Ross was an excellent salesmen. After spending several weeks searching for a vehicle and dealing with other reps from different stores, Ross made it clear Vachon is the store to buy a car from.

Ross had amazing customer service! I really did not know what I wanted but he helped me out big time! Definitely will recommend friends to pop by

Recently worked with Ross, very pleased with my experience. Would recommend him to anyone looking for a new car, a wonderful salesman that took the time to find what I needed without pressure like most of the sales people in this industry do. Thank you again Ross

Ross was a huge help in getting me my first car. He made things quick and easy for me and he has such a great attitude. Would highly recommend.

I recently had the pleasure of working with Ross at GMC, and I can’t recommend him highly enough! From the moment I stepped into the dealership, Ross made the entire process seamless and stress-free. His extensive knowledge about GMC vehicles was impressive, and he took the time to walk me through all of my options, ensuring I felt comfortable with my decision.

Ross wasn’t just about making a sale — he genuinely cared about finding the right vehicle for me and my needs. He listened attentively, answered all my questions with patience, and provided great insights without any pressure. His professionalism, combined with his friendly demeanor, made the experience truly enjoyable.

If you’re looking for a trustworthy and knowledgeable salesperson who goes above and beyond, Ross is your guy. Thanks to him, I drove off in my new GMC feeling confident and excited. Highly recommended!

Incredible dealership! Best around! Mike, David, Chris and Blair were all amazing to work with. Will 100% be a repeat customer and referring all friends and family to Vachon GMC for life!!

I have come here for Connecticut State emissions testing, no appointment required, bring a $20 bill. The guy doing the testing is friendly and efficient. I am glad this dealership provides the service, as there's no one else in the area that does.

Call made an appointment spoke with the gentleman there have an appointment further updates when I have the vehicle looked at so far so good

Great all-around experience! Blair Davis was a pleasure to work with, no pressure and honest! Chris Pasay was fast and efficient with the paperwork. Excellent Dealership, would highly recommend and do business with again! Thanks!

Buyer beware. I had the GM compare my 2023 Yukon to a washing machine. I didn’t know that $73,000+ compared to $3,000 was a fair comparison. After much run around, they ended up fixing my vehicle which they claimed was a warranty issue even though GMC Corporate told me directly it was not. Hard to trust anyone at this dealership.

BUYER BEWARE. Vachon GMC would like people to believe this is a fake review. It is not. I posted under a different name for a myriad of reasons. I picked up my vehicle on October 31, 2022 and I will include a picture from the night I picked up the vehicle at their dealership. The GM, Stew Abramson, compared my truck to a washing machine when I asked about compensation for the damage to my brand new vehicle. He also told me that I was lucky that they got the work approved at a repair shop other than theirs. Apparently Stew isn’t familiar with the laws in Connecticut. Again, this is just an accurate review to perspective buyers. Never again.

Customer service was excellent. Went above and beyond to make sure that the repair was covered by my warranty. Highly recommend Vachon.

Blair and the team at Vachon were amazing to work with. From the beginning of the ordering process to the day our vehicle was delivered, Blair's amazing communication stood out. He was honest, realistic, and so very informative when it came to knowing what we would need and what to expect as we waited for our beautiful new vehicle. We are so grateful to have found this sales team at Vachon and are telling our family and friends to head your way! Thank you for everything.

Got my emissions tested here. I was in and out in less than 15 minutes. That's good for a Saturday morning.

Great experience! We stopped in to see what they had on our way to see another Tahoe an hour away. We saw one we liked but chose to keep our other appointments. We did not buy the other Tahoe as we were unimpressed with the dealer and the safety items that we wanted were not available.

We called Vachon and told them we were coming back to drive it.

Long story short, Sean sold us a 2021 Tahoe that we loved. Great service and price.

I highly recommend Vachon GMC!

Great experience with great people. Fair deal on trade and excellent price after friendly negotiation. Would come back again without hesitation

From start to finish, our experience was top notch! No pressure whatsoever, helped us with all our questions and gave us great options to fit our needs. Our salesperson, Blair, was truly a professional. He was kind and very knowledgeable with each step. Even the management that we dealt with, Mike and Chris (finance) were a pleasure to work with. I know we'll love our new Sierra for many years to come and whenever we need another, I know exactly where we’ll go!

It was a quick and seamless process and they got the repair covered under warranty. But the best part was the customer service and when I picked up my truck it was even vacuumed and washed!

I purchase a vehicle from Vachon GMC in March 2023. Purchasing the vehicle was a fine experience, Blair and the rest of the sales team was great (although they almost got me when they charged me an extra couple grand for an extended warranty I said I DID NOT want, but they made that right quickly). Our vehicle was a CPO, however there were several issues, lights and sensors not operational, among other things. The service department was not very knowledgeable about the issues that needed to be fixed, that had been checked off as in working order on the CPO checklist. They fixed the issues though, which was appreciated. The car also did not have any accidents reported, however there has been a large amount of body work, new paint, and even the rear bumper was found to have been glued on, and was uneven and glued to the rear fender.
The vehicle developed a ticking sound, which nobody in any of the dealerships has been able to fix, although a lot of work was done to try to fix it (also appreciated). When we received the vehicle back after the work was done (August 2023), there was no oil in it. It was also very much out of alignment, so much so that my front tires were VERY worn (noticed in Nov/Dec 2023). I’ve driven this vehicle MAYBE 6,000 miles since I purchased it, they should not be worn anywhere near where they are. When we brought the vehicle in to have it aligned, they said the car was fine, because that’s what was on paper in front of them. They did not do an alignment and said the tires were worn because we hadn’t properly rotated them. These were brand new tires, which is a requirement for a CPO, and the man in the service department said they were not brand new, but they WERE brand new when I purchased the vehicle. We brought my vehicle to an independent shop to check the alignment (they are extremely knowledgeable and did it the correct way) and found that the alignment was way off. When my husband called Vachon to explain again the alignment issue, the service manager Mark was very rude, very unprofessional and spoke to my husband like he’s an idiot (my husband is a mechanic). He provided incorrect information (even I knew to be wrong) and was very argumentative. Not the type of person I’d want as my service manager.
I have zero faith in the “mechanics” and “service” managers at Vachon, for the lack of professionalism and “service” they have provided, if I can even call it that. I like the vehicle that I purchased, but it should have never passed as a certified pre-owned. I’ve had some dealerships and shops try to pull the wool over my eyes before, thinking we know nothing, but not to this extent.
I would never recommend or purchase another vehicle from any of the Vachon Dealerships

Mike & Blaire were FANTASTIC to work with. Everything was smooth and just as promised when we took delivery of our new GMC Sierra 1500 AT4. The staff was low key but professional and friendly. We'll be back, for sure!

Was smooth start to finish. More like talking to buddies instead of stuffy sales people. Definitely prefer the smaller dealerships as they just seem to give you better service. Overall a painless experience.

This is my second vehicle from the Vachon family of dealerships and it will certainly not be my last. This dealership is about an hour away from my home but they have honest reasonable prices, no untoward sales tactics, and the service is amazing. If you are like me and you find a vehicle that peaks your interest at Vachon but aren't sure if its worth the drive, let me assure you it is!

The service staff was very friendly and helpful in making the appointment over the phone and doing just the service that we required. We didn't have to wait to long for the service to be completed. Very easy and convenient!

The entire sale process was easy and very professional the team is amazing and go above and beyond to give you the best experience

All around experience was great!! Mike Moore was phenomenal! He was patient, understanding and dealt with and worked around my busy chaotic life!! Other than Mike meeting me half way to deliver my new truck, it was 100% done via text!! Thank you Mike and thank you Vachon for an amazing purchasing experience!! Will def come back!

Always go here for my service, great prices and great service by the manager Dave. Very responsive and explains everything that was done well. Will keep bringing my car here!

Rick Brown was very knowledgeable and listened to our needs when it came to a truck. Matt and Chris made the leasing process easy and painless

This will be my 2nd vehicle from Vachon. The level of professionalism is outstanding. My salesman Alex is my go to. He has sold me 2 vehicles (hopefully an 3rd soon) and it is always a pleasure. No crazy high pressure sales tactics. Alex is a perfect example of how a car purchase should go. His product knowledgeable is unbeatable . He even assisted me on his day off, a true example of professionalism. He introduced to Matt the sales manager who gave me an excellent price on my trade in and streamlined the financing.

My 2022 Vachon Buick Encore was hit by my neighbor's punky tree. There is no Buick body shop that can look to see if it's fixable. Now I'm at the mercy of Arbella and local chop shop that says it is fixable.

Dealing with the service department was easy and they called to update me as the work progressed. They checked on the warranty status and applied the deductions as well as set us up with rebate information to help save us more on the cost. Great service great work.

Just got a inspection sticker, and it was very quick and done in 10 minutes, because I had been driving for a while before I had it done

Great Service - My experience has always been great.
I drive 45 minutes to the dealership for service and it is worth every mile I drive and every second I spend driving to them for service.
I once sent my vehicle to a dealership close by but the service I got was horrible.
I always get excellent service from Vachon Putnam, the service team is awesome!
They are my numero uno! Try them and you will never regret!.

Did not have appointment battery died in my terrain David and his people check out my car determined the battery needed to be replaced and had me on my way in less than 30 minutes. That is what I call great customer service and why I always bring my cars there

Have been a customer for years
Dave G is the best of the best Service Advisors
I was pricing out a large group of repairs ...
He convinced me to continue to use his dealership .

David got me in right away, the next day I dropped my denali off for a safety check and a noise underneath. David quickly called me with a diagnosis. A couple new tire rods and a sensor, also a total safety check. Honest fast efficient service. Thank you

Always great, always honest and do their best for you! Updated 3/4/25