- Hartford
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured
About the Business
What people say about “Taylor Made Roofing”?
Customer feedback is overwhelmingly negative regarding Taylor Made Roofing. Many reviews detail severe issues with workmanship, unresponsiveness, and a lack of follow-through on warranties and guarantees. Numerous customers report difficulties in reaching the company for repairs, with calls and emails often going unanswered. Although a few positive reviews highlight good communication and satisfactory work, the serious complaints about unprofessional behavior and reliability dominate the sentiment.
What Users Like The Most
- Frank was friendly, honest, and transparent about the needs of our roof and the best way to go about fixing it.
- I'm thrilled with Frank's honest and professional approach to his work.
- This is an awesome roofing company. They did a wonderful job.
- Frank and his team did a great job on my roof.
- Great experience overall. We had several issues with our roof for some time.
What Users Like The Least
- When we called for guarantee work to be done, the phone was out of service.
- NOW no answer !!! ONE STAR is more than they deserve.
- He will rip you off and lie and cheat you out of your money.
- It took them three weeks to come back and they came unprepared.
- Promises to come to site four days later, never showed, never called, never returned my phone calls.
Recommended Reviews
We hired this company to do roof repairs on multiple properties with guarantees. When we called for guarantee work to be done, the phone was out of service. We sent mail. The mail was returned unopened. We called their insurance and the insurance company claims that they altered their insurance certificate. They also use the name Stark's Roofing. They are thieves.
Trying to call both numbers AND emailed them today to address a leak - Recent "BAD REVIEWS" NOT a good sign - we had our roof sealed back on 1/20/2020 - they had to come back to finish - NOW no answer !!!
ONE STAR is more than they deserve - I WILL go to their office TODAY
Frank and his employee at Taylor Made roofing came to my house to do some work. Did a horrible job and lied to me about it. Tried to call him to come and fix the job that he said had a warranty on. Never picked up the phone again. Also some of the tools I used to help him went missing. DO NOT HIRE TAYLOR MADE ROOFING OR FRANK COSTELLANO TO DO ANY JOB, UNLESS YOU WANT IT DONE WRONG.He says he is also listed on BBB. His company is not on there, the quality of work he does is garbage. Save yourself the time and money and choose any other company to do any work you have.
- Hartford
- Commercial Roofing
- Residential Roofing
- Financing Available
- Free Estimates
- Licensed & Insured