- 115 E Plata St, Tucson, AZ 85705
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured
About the Business
At Universal Roofing LLC, we pride ourselves on our versatility and technical expertise, capable of managing both residential and commercial projects with ease. Located in Tucson, Arizona, we offer a comprehensive range of services including emergency roof repair, roof skylight installation, and roof gutter repair. Our well-coordinated team is committed to delivering durable, high-quality results that provide long-term value for our clients. We understand the complexities involved in roofing projects, and our attention to detail ensures that every aspect is meticulously handled.
Our organization and consistency in work allow us to navigate challenges effectively, ensuring that your project is completed thoroughly and efficiently. Whether you need assistance with a small repair or a more extensive installation, we are here to support you every step of the way, making your experience seamless and stress-free.
What people say about “Universal Roofing LLC”?
The customer sentiment towards Universal Roofing is overwhelmingly positive, with many praising their professionalism, efficiency, and quality of workmanship. Customers highlighted the company's commitment to communication throughout the process, ensuring they felt informed and supported. The team is noted for their responsiveness to issues, as well as their ability to navigate complexities such as insurance and funding. However, a few negative reviews mentioned significant dissatisfaction with incomplete work and poor cleanup, which raises concerns about their reliability in some instances.
What Users Like The Most
- They did a great job on our outdoor patio roof.
- Universal Roofing was the only company who got on the phone with my insurance and helped guide me.
- The quality of workmanship is outstanding, my roof looks great and has held up perfectly.
- Top-notch customer service, I cannot recommend Universal enough.
- The staff was great from the moment I called to get an estimate.
What Users Like The Least
- They didn't finish my roof, left a mess of mortar on my walkway.
- I am really disappointed about the service this company provided to me to do initial inspection of the roof.
- They have no concern about the scheduled appointment time and very disrespectful people to work with.
Recommended Reviews
Helpful and fast working. They did a great job on our outdoor patio roof. Working the weekends was worked out great with our schedule as well
I had been trying to work with a few other roofing companies to no avail, working through insurance and funding issues. Universal Roofing was the only company who got on the phone with my insurance and helped guide me to a local grant/loan program. They stayed in communication with me while I figured out lending, and once it was all done they jumped right up there and did the whole roof before I even knew it. They were amazing to work with and I have already been recommending their services to friends and neighbors. The roof looks amazing and I couldn’t be more pleased!
I initially had a bit of a hiccup with this roofing company when they first installed my roof, and I was a bit concerned about the quality. However, I must say I was thoroughly impressed with how they handled the situation. Once I brought the issue to their attention, they took full responsibility and worked diligently to correct their mistake promptly. A shout out to Melissa and Robert for stepping up, they are professional, respectful, and truly committed to making things right. By the end of the process, I was very satisfied with the quality of the work and their customer service. Mistakes happen, but it's how a company responds that really counts — and these guys showed integrity and dedication. They stand behind their work and care about customer satisfaction.Thank you!
Company Locations
Head Office
Branch Offices
- 115 E Plata St, Tucson, AZ 85705
- Commercial Roofing
- Industrial Roofing
- 24/7 Emergency Repairs
- Free Estimates
- Licensed & Insured