Twin City Public Adjusting

If you are fighting with your insurance company over claims and losing the battle, call Twin City Public Adjusting! I fought with State Farm for 3 years over hail damage from storms in 2022 and 2023. Had 3 different roofing companies try on my behalf and could only get SF to agree to pay for less than half of what a roof replacement would cost. It was suggested that I contact TCPA and I'm SO happy I did! They were able to get State Farm to pay out 3x more than they would have if I had agreed to their final offer. Well worth what it cost to hire them! Steve Houle was absolutely amazing to work with - so knowledgeable, effective, kind and a true pleasure to work with. I can't recommend them highly enough!

We worked with Steve. He was efficient, communicative, and all about business. He helped us get our hail damaged roof and siding replaced. He was great at working with our contractor and explaining things to us along the way. 10/10 would recommend.

When I hired Twin City Public Adjusting I was told the process would be lengthy and I was prepared to be patient. By the time it was all done David got be a great settlement. Thanks team!

David Linder is a true professional!! We will continue to use his services as he continues to get great results!

TCPA did a nice job settling my claim. David said to be patient because it would take some time. 3 months later I had a settlement. The settlement was enough to complete the ENTIRE project without draining ME!!
David referred a contractor who did a great job, I am happy it was done right.

Just received Another amazing review from one of our customers that used Twin City Public adjusting firm to Negotiate A fair settlement on an Unfortunate fire at their home. Twin City Public Adjusting ,Thank you very much for all the amazing work that you guys do in helping us look good to our customers.

Steve and Andy at Twin City Public Adjusting are amazing and very professional. I would recommend them to anyone who needs home appraisal. We gladly would work with them again if we need them in the future.

Twin City was super professional and helped me through the entire process. Stressfree and made sure my claim was covered to the max. Highly recommend.

You hear all the time of insurance companies taking advantage of customers and their claims. Of course, what do we know? After four frustrating months of trying to get my water damaged paid for I was referred to Twin City Public Adjusting. What a relief to have a professional company take over my claim, from the owner on down I was treated with respect and always got a response whenever I needed updates, etc. the insurance companies have their own best interest in mind and want to pay the absolute least they can get away with. Don’t fight them alone, I highly recommend Twin City Public Adjusting.

We had sustained storm damage on our home. After filing a claim with our insurance company, we were denied not once, but twice on a significant portion of the damage. We were told that the claim was no longer open to access damages & if we felt otherwise, that action would have to come from us.
I contacted Twin City Adjusting & am I glad I did. Absolutely outstanding, professional, & intelligent people. We worked with David Linder. & his staff & the claim went through the appraisal process & was awarded our settlement. Absolutely outstanding company & I would HIGHLY recommend Twin City Adjusting. Spot on.

David Linder has done a great job on my two fire losses, I was skeptical at first since I had never heard of a Public Adjuster, thanks and you’ll be my first call when my next loss occurs.

My name is Keith Norstrem, owner of Diamond Willow Contractors.....I have been in the insurance restoration business for 4 years and Casey at Twin City Public Adjusting has been a great asset for my fire and storm damage customers.
He has resolved several claims that I was happy to build after settlement!

Steve @ Twin City Public Adjusting (TCPA) turned a difficult and stressful insurance claim situation into success. He was professional, super knowledgable, and quick to respond to my questions/concerns. He took over the process of dealing with the insurance company and kept me up to date on the progress. I am so grateful for his service. It allowed me to step away from the situation and let the experienced professional handle the claim and deal with the insurance company. It was as stress free as a homeowner insurance claim can be on a homeowner. If I ever find myself in a situation again where I think I need to open an insurance claim - TCPA will definitely be my first phone call. Thank you Steve!

David and his team work hard and do good honest work! If your in need a public adjuster, look no further!

I have been in the insurance restoration industry for 20 years and when my clients have had difficult time with their insurance claims, they turn to the team at TCPA to get the disputes resolved.
My company is Green Home Solutions (Fire, Water and Mold claims) and my customers have benefited from TCPA's skillful handling of claims. I would highly recommend TCPA to anyone in need of these types of services.

After a major hail storm, I was a bit overwhelmed dealing with the damage and whole insurance claim process. David not only got the work done but was an advocate and an overall blessing to work with. I am so thankful that he was recommended to me!

I have done business with these guys for many years! They are such kind and caring individuals! I find them to be very knowledgeable and experienced. David in particular will always make you laugh! I would highly recommend them for their fire damage public adjusting services. You'll be in good hands!

The T.C.P.A. team are unique in that they will pay for themselves! For me, they have grown every claim to cover their own fees. I had a fire loss that they nearly doubled the original insurance estimate! The customer got everything that they needed to be left with a home that was much better than what it was before the fire. Highly recommend!

After my insurance company declined my claim I thought I was finished. My contractor suggested I call Twin City Public adjusting. Then Andy and Casey went to work and everything changed. Suddenly my Insurance Company was listening and they offered a settlement that that I still can’t believe. THANKS GUYS!

This company was so responsive and helpful! We worked with Steve and he explained how things worked and advocated for us with our insurance company. We are so so happy we were referred to Twin City Public Adjusting and would highly recommend them!

Had a very poor experience with him as a umpire. Highly recommend you speak to a attorney prior to filing a appraisal process with insurance or you put your hands in people like David. Make sure you protect yourself, your life savings and consult a legal professional. Thats the only way to make sure you are represented fairly as no adjuster represents you as a consumer even though you hire and pay them.

Andy Merkle was absolutely fantastic to work with. Helped us through an incredibly difficult situation after a house fire. He was detailed and followed through on everything and made sure we received all the money necessary to cover our claim. He also navigated a very tricky process dealing with a restoration company.

I would highly recommend calling him first if you have a major claim.

Don't hesitate at all....if you are having problems settling a claim with your insurance company, call Twin City Public Adjusting immediately!
We had storm damage to our roof/windows after a big storm in 2022, got different companies to look at our damage and then called our insurance company. Their adjuster came out and said roof was slightly damaged but not enough for replacement, and agreed our windows were damaged and would need replacement due to the age/sashes were no longer made to fit ours.
Seemed OK to us so went ahead and got bids from 2 local window places, a roofing company, and sent to our insurance....they decided the amounts were very high and they wanted to send another company to bid the job. I replied I would not use the out of state place they were going to send....especially now with COVID/shipping/manufacturing problems going on at that time!
They came anyway, agreed all windows except one needed replacement, but their bid was $30,000 less that either of the companies we got "legitimate bids" from!
Weeks went on, insurance company very slow to return any calls.
I contacted our state Dept of Commerce and made a complaint about the insurance company.....and they advised me to do an insurance appraisal process. They were very helpful also, went after our insurance company that same day, so not a bad idea to talk to them either. I'm glad I did!
I should have done the appraisal process immediately, but an attorney friend recommended to hire an attorney to go over our claim, look at our insurance coverage, etc.....so I did. Waste of that money....I did most of the work!
Then I contacted Twin City Adjusting and immediately was told what I needed to do, explained the process, what information/pictures to send them....David Linder was wonderful!
I had saved everything so emailed all information, bids, pictures, whatever he needed.
After several phone conferences/email requests, we finally had our date for the appraisal about 2 weeks later. Our adjuster David, the insurance company's appraiser, and an umpire were here and went over all of our windows and roof in about 1.5 hours.....and later that afternoon, we got the results of the appraisal. All windows except one will be replaced and the roof had a lot of damage that was also awarded!
So, don't hesitate at all......call Twin City Public Adjusting and save yourself a lot of time/headaches/frustration/money and have it settled quickly!
And thank you again, David Linder.....I can't tell you how many emails and phone calls were going back and forth (sorry, David!) but he always got back to me, answered all my questions, and truly I should have called them so much earlier!

I was having issues with our insurance company not being very responsive, explanatory & not wanting to use the correct cleaning codes. This homeowners claim falls under crime/trauma/tear gas & the insurance was gong with smoke damage codes, resulting in an unfair estimate that would never be enough to restore my home to pre-loss and certainly not cover repair, replacement & contents. We decided to hire David Linder. Our insurance company still ended up being extremely difficult to work with and David ended up needing to cancel our contract so that we could retain an attorney since things appeared to be going in that direction. Direct communication could've been better at times, but he's very thorough. I absolutely recommend Twin City Public Adjusting & David Linder if you find yourself in a similar situation.

Andy Merkle at Twin City Public Adjusting, LLC did an outstanding job with our homeowners claim. I was having difficulties dealing with out insurance adjusters and I was fed up. Our contractor Scott with Willet Remodeling & Construction, Inc, recommended Andy and we hired him. Right after hiring Andy our claim starting moving in the right direction. He reviewed our insurance coverages and found things we had no idea that we coverage for. He was able to out our personal property claim, helped with additional funds for tear down and removal, landscaping allowance and dealt with everything. I was able to focus on other family responsibility and left our claim process solely with Andy. I recommend Andy Merkle at Twin City Public Adjusting, LLC, fully and without reservation. I was truly impressed!

The adjuster Kevin Baker acted as the "umpire" in my appraisal. He found no damage on my roof due to hail. The damage was caused by 3 hail events last spring. The video I posted shows one of those events and the other 2 were worse. He is, in my opinion, inept at his job and possibly worse. Be careful. Note: This post represents an opinion and should be taken as such.

David was so great. I am a residential home owner and had a roof dispute. David explained to me the process, how he could help, and what I could expect. He then put me in touch with a local contractor who was also great to work with and who helped get the claim approved. Thank you!