Truebuild Construction

Arthur did a phenomenal job on a kitchen remodel, he was very thorough with budgeting timeline of the project, I highly recommend Arthur and his team!

If I could give Arthur's team 10 stars, I would.

To provide some context, I was looking to renovate both of my bathrooms during the fall and had just completed the renovations of the smaller bathroom. I was extremely unhappy with the first part of the renovations and decided to move onto a new contractor for the second bathroom. I found Arthurs team through Facebook Marketplace.

Finding good contractors are very hard. I found out that portfolios are really not great venues of finding a good contractor. It is important to speak with them, and bounce ideas off of each other to gauge whether they really care about customer satisfaction. After speaking with Arthur for 10 minutes, I realized how professional he was compared to my previous contractor. Although he is young, Arthur takes time to address any concerns and goes the extra mile for you. I had concerns about leaks, and Arthur took the time to go through the entire process with me. I have never had a better experience working with someone than Arthur.

1) Arthur is very communicative. We spoke extensively about his schedule, how big his team would be for each part of the renovation and the timeline. Everything he presented to me came from a clear thought process, and any concerns I had were taken seriously. He clearly stated on when he could start the job, and his estimations of the job. Usually with contracting, you always expect delays but with Arthur and his team were able to BEAT the original estimate by three days. I was extremely impressed.

2) Arthur is VERY detail oriented. For the second bathroom, I wanted to go with a more intricate double-herringbone design. I could have NOT been more pleased with the outcome. Arthur worked to plan out every single tile in that bathroom and went through the entire layout with me to make sure I was happy. The most beautiful parts were definitely the niche, where he worked with me to plan out how it would be done before execution.

3) Arthur is very accommodating. As renovations are in progress, often times there are on the fly changes that need to be made by the owner. Arthur was able to work around MY schedule as we ordered new tiles or drains while maintaining the same schedule. Midway through the renovations, I literally asked Arthur and his team to take out a wall. He quickly came back with a reasonable adjustment and executed to perfection while maintaining the SAME schedule. There was NEVER a complaint about it taking too long, or having to adjust. He just wanted me to be happy with the end result.

4) Arthur goes ABOVE and beyond. Even after the renovations were done. He went above and beyond and contacted contractors to help install the shower doors! Who friggen does that?! I have never witnessed anyone so obsessed about customer satisfaction.

Anyone who gets a chance to work with Arthur, please give him a chance. I promise you that you will NOT be disappointed.

On another note, my downstairs neighbors were looking to renovate their bathrooms as well, and they were able to see the work on on mine and have already booked him for their own renovations. He is THAT good. I am now so proud to show off my shower!