- Tacoma
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered
About the Business
At TruBlue of South Sound, located in Tacoma, Washington, we pride ourselves on our versatility and technical expertise in managing both residential and commercial projects. Our comprehensive range of services includes roof installation, emergency roof repair, roof deck repair, gutter installation, and gutter cleaning. We are equipped to handle complex projects from start to finish, ensuring that every detail is meticulously addressed. Our organization and consistency in work are evident in the high-quality results we deliver.
We understand the importance of reliability, and our well-coordinated team is dedicated to providing durable solutions that add long-term value to your property. Whether you need routine maintenance or substantial repairs, we approach each job with the same level of commitment and attention to detail.
What people say about “TruBlue of South Sound”?
```json
{
"summary": "Customer feedback is mixed regarding the services provided by TruBlue. While many reviews highlight the professionalism, responsiveness, and quality of work delivered by Nate and his team, there are significant complaints about the lack of communication and follow-up after initial consultations. Several customers reported difficulty in reaching the service team, leading to frustration and disappointment. This inconsistency in customer service and communication raises concerns about reliability, which potential clients should consider before engaging with the company.",
"liked": [
"Nate was great from the get go. Super responsive at the first contact, on time and thorough when he came for the quote.",
"The service that was provided was very fairly priced, and as needed I will not hesitate in using their service in the future.",
"TruBlue did an excellent job on rebuilding the front porch and stairs after another contractor left it unsafe.",
"Their quality of work was outstanding and we would hire them again.",
"I could not be more happy. All ready thinking of other projects I have been putting off."
],
"dislaked": [
"Demands to know who I was and what I wanted. Said my name and that I was interested in their services, but that it sounded like he was not interested in my business.",
"I never got a call back or email saying he was not interested in doing the work.",
"It was very frustrating, because I was expecting to hear some."
Recommended Reviews
Called/left message 3 times over the course of the week, in search of ongoing home maintenance. Called again and finally connected. Person on the other end answered all frazzled. Demanded to know who I was and what I wanted. Said my name and that I was interested in their services, but that it sounded like he was not interested in my business. Then asked, 'Are you not interested in my business.' He said, "No, thank you." and hung up.
Sounds like there is some mental imbalance. Other than that, I have no idea why that would happen.
Resolved our issue, a large tree was incumbering a section of our back yard fence. Section of fence was replaced allowing the tree to grow in the future without damage to the fence.
Nate was very pleasant when he came to our home to see the maintenance projects we have. He took pictures and asked lots of questions, and indicated he could repair our issues. We asked him to give us a detailed quote for what the costs would be, and he said he would. However, we never heard from him again. I called him a week later and left a message on his phone. Still, I never got a call back or email saying he was not interested in doing the work. Nothing. I’m giving him a one-star rating because of the lack of response. It was very frustrating, because I was expecting to hear something back from him, and then had to start looking for someone else when there was no response either way.
- Tacoma
- Industrial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Free Estimates
- Warranties Offered