Troy Whitehead LLC

Good 1.0 (2 reviews)

876 Cottonwood Ln, Fernley, NV 89408
Commercial Roofing
Residential Roofing
Warranties Offered
Gable Roof
Hip Roof

Website —

Phone Show phone number

Hours

Mon7:30 AM - 9:00 PM

Tue7:30 AM - 9:00 PM

Wed7:30 AM - 9:00 PM

Thu7:30 AM - 9:00 PM

Fri7:30 AM - 9:00 PM

Sat7:30 AM - 9:00 PM

Sun7:30 AM - 9:00 PM

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About the Business

At Troy Whitehead LLC, we specialize in a diverse range of roofing services, including roof deck repair, gutter repair, and specialized installations such as tar and gravel roofing, slate roofing, and green roofing solutions. Our expertise extends beyond residential projects; we are equipped to handle commercial undertakings as well. Based in Fernley, Nevada, we proudly serve the surrounding regions, ensuring that both homeowners and businesses receive top-notch service. Our organization and attention to detail set us apart in the industry. We understand the complexities involved in each project and approach them with a commitment to delivering durable, high-quality results. Our well-coordinated team is dedicated to managing every aspect of your roofing needs, from initial assessment to final inspection, ensuring that each job is completed thoroughly and to the highest standards.

What people say about “Troy Whitehead LLC”?

Customer feedback is overwhelmingly negative, with multiple reviews highlighting severe issues regarding communication and customer service. Customers express frustration over unfulfilled promises and a lack of follow-up, particularly regarding scheduling and providing necessary documentation. The inability to receive timely service or clear responses has led to a critical perception of the company's reliability. Overall, the sentiment indicates a significant dissatisfaction with the handling of customer concerns and service delivery.

What Users Like The Most

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What Users Like The Least

Maggie in the office has continually told me that she is trying to get it on the schedule.
Maggie sends my friend a Denial of Service email, no report, no call back.
They seemingly lied all the way.

Services: Roof Deck Repair Roof Gutter Repair Tar and Gravel Roofing Shed Roof Repair Slate Roof Repair Green Roofing Services

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Norm Lane

Google review

Apr 29, 2023

Troy did the install of my manufactured home. When they finished Troy told me that he would relevel the home after it had time to settle. I have been trying to get them out for 2 years, Maggie in the office has continually told me that she is trying to get it on the schedule. Well the only thing that I can get from this is that she is not very good at her job as a scheduler or she is not telling the truth about trying to get me on the schedule.

Jerry Clark

Google review

May 20, 2021

These people were supposed to work on my friends house. They came out and told her the frame was rusted and compromised and in need of replacement, so they couldn’t level it safely. Maggie said she would write up a report so my friend could file an insurance claim. 4 weeks later after my friend kept following up and Maggie claiming she was tied up doing taxes but was working on it, Maggie sends my friend a Denial of Service email, no report, no call back. Very dishonest. Had they just said they didn’t want to work on it, fine, but they seemingly lied all the way.