- 1914 Richmond Ter, Staten Island, NY 10302
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Warranties Offered
About the Business
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Recommended Reviews
Max and his team did a wonderful job with the new kitchen, bathroom and laundry room. We are happy .
A great team that cares and treat your home like their home.
Thank you so much!
Highly recommend for any home improvement! A+.
Max and his team through the years have done great work for my family. Roofing, kitchen, bathroom, staircase, painting, flooring, all the work performed exceptionally well. The office, Diane and Monique, stellar. The workers, their attention to detail, outstanding. All in all, Tri-Star is who I call when I need home renovations.
Tri Star is being highly recommended for anyone needing home repairs or renovations. They recently installed a new bathroom window in our home that was done with a great deal of care by the installers, one being Miquel, who not only installed it perfectly, he and his partner kept our house immaculate as we had nothing to do after they were finished. This is the second time we used Tri Star as in 2019 they replaced all of our windows which was also handled professionally. All the staff are respectful and courteous from Max the owner to the office staff.
Tri Star is number one in our eyes!!!!
The entire team at Tr-Star Construction was great and their work was excellent. The workers showed up on time each day and were very courteous. We had Tri-Star put in new windows, a new roof, a new steel side door and a complete redesign of our front door and moldings. They even did some bathroom work for us. Everything came out great! Give them a call and ask for Max.
Tri-Star took my beloved home that was a little tired and gave it a much-needed refresh by redoing: the kitchen, new wood floors, all the doors, gutters, fresh paint color, a new ladder for the attic, and more! Our family couldn't be happier with the results. The Tri-Star staff is friendly, professional and tidy. They are always happy and willing to help with any questions we have along the way. I am grateful to Max and the Tri-Star team and look forward to working with them in years to come! - Genevieve Bruen
Since moving to Staten Island , 24 years ago,, TriStar is my go to, for home improvements, new roof, new siding etc. whenever, I need their assistant, immediate response. The employees are professional, and has become family to me!
Rosa Odom
Came on time as promised. Very efficient staff from the office workers to the installers. Extremely happy with this company
Summary: Tri Star did a great job.
My aging mother on Staten Island had recently been ripped off by a contractor from NJ. Additional work needed to be done on some window frames and the walls around them. I wanted to be involved so that she didn't get ripped off again, however, I live on the opposite coast, so my help was from afar. A friend suggested Tri Star. I decided to phase the job so that we could call STOP after the Phase 1 IF we weren't satisfied with Tri Star. They did the job, my Mom was pleased. I just traveled back and viewed the job myself: looks great. Thank you Tri Star.
I miself was in the building trades for 25 years, the craftsmanship i witnessed was second too none.Neat and Precise.Would recomend Tri Star to anyone, even my own mother. good job guys!
Thank you, Tri-Star, for the beautiful new bathroom renovation to my 1978 home -- my dream walk-in shower is a delight every day! The wonderful office staff helped me choose tiles, colors, and all the fixtures. Leo and his talented, professional crew (Miguel and Ricardo) made this complete demo a bearable experience. They showed up every day, worked steadily, and completed my bathroom within the estimated timeline. Miguel and Ricardo worked with my wish for an uncommon tile design (vertical subway) and did a great job! This was my first big renovation -- I was scared, nervous to undertake this big change -- but it was a good experience and I wouldn't hesitate to call Tri-Star again for my next project!!
The best there is! Very reliable and do what they promised. I would definitely recommend them! I rarely leave reviews but they are worth spreading the word! Everyone in the office is always very nice and so patient with scheduling.
Dear Tristar Roofing,
I wanted to take a moment to express my heartfelt thanks for the wonderful roofing job you did on my home! I am thoroughly impressed with the attention to detail and the quality of workmanship that Leo and his team provided.
The neatness and cleanup were exceptional, and the warranty you offered is a testament to your commitment to excellence. Please pass along my gratitude to Leo and Max the entire team.
Thank you again for a job well done! If I have any future issues or concerns, I will not hesitate to contact Tristar Roofing.
Sincerely, Valerie guillot
My husband and I have used Tristar three different times. From a new roof, gutters and doors to a brand new kitchen and finally new windows and a roof and ceiling repair (and painting) due to a storm. Max is always reassuring and his staff are very respectful. We would definitely recommend (and have). The girls in the office are dreams to work with and keep you apprised of everything. Thanks Tristar!
We need a garden window that rotted away replaced ! No one wanted to replace a single window ! Max from TRI-STAR CONSTRUCTION sent his men in for the rescue . The men we’re great they informed me every aspect of the way of what when and how they were doing the job in the end no mess and a great attitude ! Nothing but positive energy at this company
We currently used Tri star for our roof replacement. They are true protections at what they do. Staffs are very nice , respectful, cleaned up exceptionally well .We highly recommend them.
Last month we had the stucco redone on our house there were many repairs that had to be made the workers that did the job did an amazing job. Dealing with everyone at Tri Star was a pleasure, they were always there to answer any questions. We highly recommend this company to do all your home repairs.
We had a great experience working with Tri Star Construction. The entire staff was very professional, friendly and knowledgeable.. We worked with Leo and his team (very helpful & reliable) We will definitely use Tri Star again for our next home improvement project. We really appreciated the way they came into our home and treated our home respectfully.. They even cleaned up after themselves. We highly recommend Tri Star!
Update- September 20, 2024:
In my original review below, I mentioned that we'd definitely used TriStar again for other work. Well, about a week so ago, they finished a gut renovation of our full bathroom. It came out absolutely spectacular. It isn't a big room- about 10 x 5 feet, but the work done was amazing.
The job took 12 days (work days) and the level of meticulousness was incredible. Mike and Manuel also left each evening and you'd barely know they were there- cleaning up each day.
Check out the photos from start to finish!
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April 2024
First, I chose TriStar because a neighbor of mine had used them some years ago for a number of projects, and a neighbor of my mother's used them for large bathroom renovation.
So I need a major roof renovation. Not only did three layers of shingles need to come off, but I was sure some of the underlaying wood would need replacement. Sure enough, all of the 44 year old underlayment needed replacement. (It was in horrible shape.)
The team from Tristar did the job in two days and left my property as if they had never been there. Not only does the roof look great, but they did an awesome job cleaning up as well.
Everyone from Max, his office staff, and his work crews are nice, friendly, and professional.
We'll definitely be having them back for some other work that needs to get done.
I had windows replaced. From the beginning everyone was professional. Two representatives came out and explain to us the best windows to get. My wife and I visited the showroom to see what we was getting, and it was explain to us how to move or adjust the windows. The installers arrived on the time they said, cover up our furniture to protect it, then cleaned up all debris from the job inside the house and outside. Everyone was excellent. I look forward to doing more business with Tri Star Construction.
Excellent company, once again they didn't let me down. Crew arrived on time, work was performed flawlessly, I highly recommend them.
Tri-Star did a great job replacing our roof. It only took 3 days like they said and each day gave us progress updates. They also did a great clean up job afterward. I would totally recommend them.
Tri Star Construction’s customer service team and workers set the bar incredibly high. The quality of the work surpassed my expectations. The pricing was fair and transparent. The entire team was not only friendly but also extremely skilled. I would highly recommend Tri Star to my family and friends.
We had TriStar replace multiple Windows and perform a full roof tear off and replacement under very tight quarters. They are true professionals at what they do. The courteous team cleaned up exceptionally well. It was a messy and difficult job due to the multiple layers of shingles they needed to remove. The finished project looks great with no issues encountered. The staff communicated very well with us and gave a very accurate time frame with updates. We are one of many who used TriStar for roofing and windows. We highly recommend TriStar for all your needs.
Excellent experience having my bathroom renovated by this company. From start to finish, it was a painless experience. The office staff is friendly and efficient. I was able to purchase all of my tiles and fixtures through them at very competitive prices. The construction team who came to my house was punctual, pleasant, and very neat. I am very satisfied with the end result, and would definitely use Tri Star Construction again.
Tri star did a very good job to my kitchen reno we’re very happy with the result from start to finish all the staff are very nice both in person & on the phone Max the owner is always on the top of the project Mike was very kind & knowledgeable on everything he did with his assistant Santiago i know the job makes your house messy but they keep it clean at the end of the day & no garbage left behind . Tri star is highly recommended, ty Max,Mike & Santiago for a job well done.⭐️ ⭐️⭐️⭐️⭐️
We would recommend Tri Star to anyone! We had some work done in our home that was long overdue. We told Max we needed the work completed before the new school year began and he made sure it was.
John and his crew were amazing! They were diligent, professional, respectful, neat, hardworking, and treated our home like it was theirs.
There was not one time they were late or sat around trying to figure out what to do next. They knew exactly what to do and worked together like a well oiled machine!
They cleaned up each day before leaving and never left even the smallest mess behind.
If you have work that needs to be done in your home, definitely give Tristar a call. You will not be disappointed!
We have worked with Tri Star Construction previously to replace our front door and the quality of work and professionalism has not changed. I was getting the gutters replaced at my home and it rained earlier in the morning and expected them to postpone to another day which was fine. The rain let up and the team was in front of my door ready to get the work done like it didn't even rain. I was also getting my HVAC system replaced and they worked with the other team to not be in each others way which was fantastic.
The team completed the job just before 5pm and cleaned up as if they were never there. It was a great experience and look forward to working with them on another future project.
Recently had my basement Bilco doors replaced. It was time. Max gave me a great price and his worker, Mike, did an outstanding job. He went over and above in making sure everything was just perfect. When I need a project done, Max is the only one I would call. Spotless cleanup.
I've used Tri-Star for windows, roofing, attic fan and sliders. Top notch service, lots of choices and very responsive to any questions or issues. Very nice front office and the service is the best.
Did an amazing job with my new windows, they're amazing quality and so modern looking ! Also reasonably priced, wound up being cheaper than home depot and Lowes
They arrived punctually every day they were here. They worked up to 5:30pm and they protected areas of the house from the dust to their best ability. Left everything clean and the job was completed correctly with no issues.
Thank you.
The workers are very serious in what they do they work very hard and when I had a question they answered it very professionally.I had siding windows gutters done on my house and it all came out beautiful also tri star replace my attic fan and that job was well done.Thank you tri star this is truly a great company
I called this company some years back to replace some siding that blew off the house. Tony, a siding representative sent by Tri Star requested and was given a piece of siding to match in which I was going to purchase a box for him to use and I would save the extra pieces if needed. I not only never heard back from him but my attempts at calling Tri Star for him to respond back also met with him not returning my calls.
TriStar was great! They showed up on time. Worked very clean. Everyone from the salesperson, administrative support, to the installers/carpenters were all knowledgeable, professional and friendly.
I can’t express how pleased I am with Tri-Star construction! From planning to execution, their services were professional and beyond. Max was the Maestro and his employees were like Kitchen Ninjas-fast, clean and efficient! Will definitely use them for future projects.
Working with Tri Star Contruction was an excellent experience from beginning to end. The Staff were all friendly, knowledgeable, punctual & professional. They knew exactly what to do & how to get it done. They remodeled both of my bathrooms & I am extremely pleased & happy with the job they performed!! If you have a project in mind for your home , Tri Star Construction is the place to call. I highly recommend Tri Star Construction for any & all of your home needs. Give them a call today!
I had two basement windows replaced and two were closed using clear glass blocks. The lead time from estimate to work done was about 5 weeks. The workers arrived on time. They were professional and courteous. The job was completed in one day with 3 workers. They cleaned up and removed the debris. I am very pleased with the work and would recommend Tri Star to family and friends!
i had my 2 bathrooms redone by Tri Star and they have done an amazing job, the workers were very professional and always on time, i will have this shop do any type of repairs or remodeling in my home any time !!! and the office staff is supper friendly and always willing to accommodate your needs .
! Thank you Guys - Evelyn M
I highly recommend using Tri-Star Construction for your home improvement alterations. I needed 2 sliding patio doors and went to the showroom, which at the time, I didn't realize that an appointment was needed and the showroom was locked. However, Max Mannino, the owner caught me as I was walking away from the showroom to their parking lot and opened the showroom up. He was very patient in explaining the differences between the brands of patio doors that they had on display. He never rushed me and answered a barrage of questions. Armed with the information I needed I called a few days later to place an order. Max came to my home to take the necessary door measurements and gave me an approximate delivery date. When I received a call my order was ready we set an installation date. The installation crew was very respective of my home; they put tarps down on the floor and made sure that at the end of the day all debris was cleaned up and taken away. There was one glitch however, where the patio doors were too noisy when opening and closing them so I discussed my concern and Tri-Star sent another crew out to make the adjustments necessary so that they slide seamlessly and quietly now. Excellent follow up skills. and Excellent communication in the back office.
Max explained everything that would happen very clearly and answered all my questions. The crews were professional and very skilled. Great craftsmanship! They cleaned up thoroughly.
Tri-star's prices were comparable to other contractors and their service was above the rest!
Tri Star did an excellent job on our new door and molding. We are always very satisfied with their work. Max is knowledgeable and very helpful, especially during the selection process. The office staff is professional and kind, and the workers are wonderful - skilled, polite, and always leave the place spotless when they leave. We highly recommend Tri-Star!
We had work done on both our side door and bathroom window. Both times the work was completed quickly and professionally. The workers cleaned the space immaculately, and we are completely satisfied with the work done. We would recommend tristar to anyone.
Thanks!
This was so easy with TriStar. I told them what I wanted done, and I'm totally satisfied with their work and staff. Can't wait to use them again.
I'm an 75 year old retired man build three homes upstate NY over the years, worked as electrician, carpenter, and plumber. I know what a great job looks like inside and out. The owner of this company pays attention to detail, not only in the job but his customer's. The best of the best, Great job !
I had two bathroom renovated by Tristar. They are absolutely gorgeous. Everyone at Tristar was great, responsive, informative and just an overall great and easy experience. Their contractor's Miguel and Jose Luis were super as well as as their office personnel. Highly recommend them.
Good customer service, professional staff answered the call. Respond to your phone call when you call as opposed to other places I called. Very pleased with explanations provided by roofer. Details were provided and bill was explained. Would use them again
The proccess was clean and efficent. The workers communicated very clearly and was helpful in telling me what was going on with my roof. Highly recommend them!
I had a truly wonderful experience with Tristar. They took the time to come to my house multiple times to review the project, and we had several meetings at their beautiful showroom. Installation of the project was quick, clean and perfect. Wonderful job!
Working with Max and the Tri-Star team from start to finish makes doing renovations a lot less stressful. From picking out materials at their showroom, scheduling and install, everyone is courteous and professional. I had new flooring done and the guys did an awesome job with the install and the finishing trim work. This isn’t the first time I used them and won’t be the last. Tri-Star is my go- to for all my home improvement projects.
WE HAD TWO BATHROOMS REDONE AND THE GUYS WERE EXCELLENT. THEY ADDRESSED ALL OUR CONCERNS WITH PROFESSIONALISM. THEY WERE ON TIME AND WORKED HARD AND LEFT THE OFFICE AS CLEAN AS IT WAS UPON THIER ARRIVAL. I WOULD RECOMMENDED THEM HIGHLY.-
Awesome place to go to for windows replacement! From the beginning to end, the service was seamless! I called to get a quote end of March, and installment was done end of mid June. The workers took 1 full day to replace 4 big casement windows for my house. They were very detailed and professional. The cleaning part after the installation was hassle free. Don’t think! Just go for Tri-star and you won’t regret it!
Hi, from beginning to end my experience with Tri Star was very good. I spoke with Max originally and he gave me details of what they would do and when work could be started. I had 7 windows replaced. The men, Tino, Jose and Gerardo were professional and did a great job. I couldn't open my old windows, these are perfect. The men worked all day with windows and putting a bar in my tub and an oak piece in my kitchen. I am very satisfied and if I need anything else, I definitely would call Tri Star. PS the staff in office, ie Diane, Monique and whomever else I spoke with are very friendly and nice. Anna
Hands down the best contractor we have worked with so far. We have done 3 major projects on our house and moving forward Max and his team will always have our business. Max and his office were patient with us with decision making. When we asked for his opinion, he gave his honest advice. His team of workers were top notch. They treated our home like it was theirs. Strived for perfection down to the last fixture. The time line was right on time. No delays. Not even by a day! Max and his talented team are true gems in the business!!! Highly highly recommend. You will not be disappointed with using them.
Tri-Star has completed several jobs for us. Max was very thorough and helpful when he did the initial walkthrough on the jobs in order to give us quotes and timeframes for job completions. The workers that came to do the work were very courteous and also helpful when we posed them with questions. All work was very well done and was completed as quoted and the worksite was left clean. We will definitely be using Tri-Star again for future home repair/improvement work.
From review to completion, working with Tri-Star was a pleasure. Because of the needed concrete work, Max helped me understand the coordination that was needed. There was no GC involved. This was major rehabilitation of a porch roof that included reframing, leveling, insulating, structural columns, electrical, siding and gutters/leaders. In the end, I was very happy with the work. Thank you office staff, construction crews and Max!
We worked with Tri-Star on our recent bathroom renovation. Mike and his crew were great. They were prompt, professional and clean. We’re very happy with the work they did. Thanks Tri-Star!
We had our 1956 kitchen and bathroom completely renovated. They turned out beautifully!! We couldn't be more pleased. The whole process, from meeting with Max to pick out the materials and discuss all the design details to talking to all the girls in the office who were so pleasant and helpful to having Mike doing such beautiful work, was a much smoother experience than we had been warned about by friends. One thing that people have a hard time believing is that, once the work started, they were here every single day until it was complete! We will definitely be calling on Tri-Star for any future work we plan to have done!
I replaced my front door. My experience with Tri Star was professional from beginning to end. I was not rushed with my decision and the staff offered their advice along the way. Courteous, warm, reliable throughout all phases of the job. I am confident and comfortable in recommending Tri Star highly in every way. Laraine.
Had a front door and storm door replaced as well as fire rated garage entry door. Workers were very clean and both doors look great. Would definitely use them again.
I always have a great experience dealing with tri star construction the staff in the office are tremendous and the workers are amazing. My wife and I have been using tri star contractors for more than 10 years they definitely deserve a 5 five star rating.
The workers did a meticulous job. After they finished, my house was left spotless. I would highly recommend Tri Star Construction.
We had another great experience with Tri Star. Excellent customer service. It was great working with Max, Diane R and the installation crew again. The new siding looks great on the house. I would highly recommend Tri Star.
I've been using Tri Star for a variety of home maintenance and repairs over the past 15 years . I have never been disappointed. Max is a true professional...knows his business very well. Their estimates are fair and will recommend only what needs to be done to address the situation. Their pricing is competitive and I always feel as if I'm getting fair value for cost. Their work teams are experienced, they know what there're doing, do it real well. In case there's any doubt.....I do highly recommend Tri Star.
I was in need of new garage doors, so I called Tri Star they installed a roof three years ago. I contacted Tri Star to do the job and they were quick, professional and the price was excellent. The men did a great job and cleaned everything up when they were finished, I highly recommend them if you are in need of any upgrading.
My husband and I just had our roof replaced by Tri-Star Construction and the process was a pleasure from start to finish. The work crew shows up on time, is pleasant and professional, and very neat. When the job was done, they left our yard very clean. A few years ago a neighbor had their roof done and the company they used (not Tri-Star) left their yard and my yard a mess of nails and roof tiles. Tri-Star is the exact opposite - We could not be happier and would use Tri-Star in the future for any work we need done.
Tri star construction team, to describe you in a word Incredible would be an understatement. From start to finish professional, Max is great at understanding your needs and will help and suggest ideas from his experience that would be best for your project. Then the office staff always there to help with questions anytime, never left out of the project on board with the entire job. Then the installers working on my house as if it was there house. Never settling for good enough, if something was wrong they stop fix it then continue on to excellent craftsmanship. If that isn’t enough you get calls before, during, and after the work to make sure you are happy with it . Who does that….?
Tri star construction, they replaced 9 windows and replaced vinyl siding on my house, and With all the work that was done there wasn’t even dust left behind they cleaned up everyday so you don’t have to do anything but watch the magic unfold on you project. I strongly recommend you call Tri star for your next project. I am so glad I did, thanks again to the entire Tri star team , truly exceptional company!
Have had three projects completed recently by Tri-Star. A new roof; resituated an outside vent following Hurricane Ida and replaced the front door. Each project was handled expertly by Max and his staff. The office staff were wonderful to deal with and were always ready to help. The construction staff were very professional and took great pride in their work, making sure that everything was done correctly. The cleanup regimen was exceptional, and there was no debris left inside or outside of the house. I would highly recommend Tri Star for any and all home projects, their reputation proceeds them and it is well deserved, and I would consider no other company.
I called a neighborhood contractor to get a estimate on replacing the current gutters leaders etc. The individual said he'll call me back in a few days with such estimate. I waited a week no call so I was scrambling to find a Gutter Service and I realized Tri Star did roofing and Gutters as I had used them years back for a drop roof. I called the office and the office staff is very organized and prompt as I was given a time/date they would send someone to take a look at the job in hand. Leo was the gentleman who came to look at the job and I mentioned the front fascia board probably needed to be replaced and maybe other area's as well so he said he'll note it for pricing the job. Leo said the office will contant me in a day or two which the office did call and email me the proposal/estimate which was very reasonable and fair so I called the office to agree /schedule the job . Leo came back to the office for me to sign the contract and for a deposit on the job. He said the office will call for scheduling and it was schedule a day later . The crew showed up on time and started right away and as I figured there was an additional 60 feet on rotted fascia board on the top level which the guy did a great job to get off put up new pressure treated board and recap which was listed in the contract at what cost so it wasn't a surprise. They rolled out the new 5in seamless gutters from the back of their truck and up it went. They got the gutters up in one day but had to come the next morning to put the elbows and leaders on. They would have finished in one day but ripping off the rotted fascia was labor intensive and took 2 hours alone. They cleaned up so well and did a detail and thorough job . I highly recommend Tri Star as they're reliable and fair with pricing and no upselling . The office staff is prompt and responsive and the work crew as well
Over the last few years I've used Tri-Star for a number of projects, ranging from railings and gutters to door and window replacements and even a basement ceiling, and through it all I'm ever more impressed by the quality of their work and attention to detail. They go far beyond the extra mile to ensure satisfaction, gladly coming back to address any concerns, even well after the job was done.
Tri-Star was excellent. This is the second time I used them for work at my house and both times the work was impeccable and the workers were extremely professional and helpful. In addition, Max is great and the customer service as well. They continually followed up with me both before and after the project. I would definitely recommend them for any work you may need done.
Have Been a longtime customer . Had workers here for small repair and as usual workers were fantastic and workmanship fantastic. Customer service was great every promise was kept. Thank you Diane and Monique .
we just had our bathroom done - beautiful work - guys were great - very respectful of our home - cleaned up beautifully - bathroom is the best room in our house haha - love it - can't wait to relax in my new soaking tub.
I'm truly satisfied with the service of Tri-Star, they are outstanding and by far the most professional company that I have hired. I've been using them for years because of the great customer service and timely matter that they get stuff done. I do highly recommend them to any one who need a home project done.
This is the before and after photos of my new kitchen. Which I absolutely love. Mike and Santiago did an amazing job and they finished the kitchen quicker than expected. The girls at the office were extremely helpful when it came to choosing the right kitchen for me. I am very happy with my new kitchen and I highly recommend tri star construction.
When my husband and I decided to get all new windows and redo my deck, there was only one company that I trusted that the work will be done correctly. Max was very helpful and made the process very easy. The ladies in the office are very kind and very helpful and answered all my questions. The workers on site make sure that the work in done right. Very nice and respectful. Will definitely use Tri Star again in the future.
The whole experience, from beginning to end was total professionalism. The salesman was extremely helpful, the workers did really great work and the final product was excellent. Thank you very much for your help.
I really had a good experience with Tri-Star Construction. They installed 9 windows, a patio door, a storm door and a front entry door. They came when they said they would. The workers were extremely clean and I liked that Max, the owner came each day to check up on the work that was being done. I would highly recommend the company.
If you need any type of window replacements or anything related to windows, Tri Star is highly recommended! Excellent service and professional staff! Everyone from Diane the receptionist, Max the owner, to John and his crew were very nice and professional. The custom made windows are beautifully done and I can not stress how well John and his crew installed for the windows.
They will cover some of the surrounding furniture/interiors to try their best to minimize any debris from taking out the old windows. They also do a great job in cleaning up too! Overall, if you need any type of window repair or replacement, go to Tri Star!
I would highly recommend Tri Star!
wonderful customer's service! the work is great. my father recommended me. they are very professional. my father's appointment is this wednesday i'm very excited for him because i know they will do a excellent job!
From the beginning to end Tri-Star was fabulous. Max was able to translate what I was looking to get done, and the guys who came for the install were professional. And I loved that they cleaned up any debris they created while working. Highly recommended!!
GO WITH SOMEONE ELSE.
I just had the worst experience with a construction service provider ever! The representative from Tri-Star arrived at the home to provide a quote for some construction work. A tree had fallen on the home causing significant property damage.
The representative arrived and within 5 minutes of him arriving he told me that since the insurance company was involved that I MUST WORK WITH HIS third-party public adjuster or else he would not assist. I informed him that I was aware of public adjuster services but that I wasn't going to use one.
The representative of Tri-Star then began arguing with me and telling me that I didn't know what I was talking about because he's been doing this for years. HE THEN SAID HE WOULD NOT GIVE ME A QUOTE UNLESS I WAS GOING TO WORK WITH HIS ADJUSTER. I told him that I called him for a quote and to just inspect the property let me know what he would charge for his construction services to repair the home. HE THEN QUICKLY AND RUDELY, WITHOUT INSPECTING THE PROPERTY, RESPONDED THAT HE WOULD CHARGE $50,000. HE SAID THIS AFTER HE HAD BEEN ON THE PROPERTY ABOUT 10 MINUTES AND HAD NOT INSPECTED THE PROPERTY OR LOOKED AT THE DAMAGE.
AT THAT POINT I ASKED HIM TO LEAVE. HE THEN STARTED YELLING THAT "DOESN'T NEED ME" AND THAT UNLESS I AGREE TO WORK WITH HIS ADJUSTER THAT HE WAS NOT GOING TO PROVIDE A QUOTE. At that point, I just went inside the home.
I called Tri-State to inform them of what occurred. I was told that they would let the owner know and that someone would call me back. I have not heard from anyone. Nor do I have a quote from this company, instead I had a waste of time.
After 25 years, it was time to update our kitchen. From the minute we met Max at the showroom, it was a positive experience. Max took the time to listen to our ideas and had the patience to show us better choices. He is truly an expert on getting the most out of the space you have. His workers are absolutely the best, professional, respectful, neat and hardworking. My kitchen was transformed in 3 weeks, and lets not forget Monique who was terrific on answering whatever additional questions we had right away and kept us updated on any information regarding our project. My husband and I are beyond happy with the way our kitchen came out, and if you really LOVE your house, you should have Max and his amazing team at Tri-Star Construction do your next project.
Michele and Joe Monte
Repeat customer and will keep coming back. We had Tri Star replace our gutters and downspouts a few years ago, after the company who did our roof said they couldn’t do the job. It was done well, on time and were most impressed with how the crew cleaned up after themselves - they left no evidence of them being there. Also, with the gutter guard system they installed, the landscaper we use to clear leaves annually has said there’s been nothing to remove.
When we had a vacation cancelled due to the pandemic, we decided to work on the house instead. Tri- Star’s agent, Max, gave guidance on some projects that we could handle ourselves with some elbow grease and internet research, saving us a bundle. We determined to focus on our drafty doors and leaky windows first. Tri-Star’s quote was similar, a bit higher, than the box stores, but within our comfort zone. The materials, fit and finish is far superior to work I’ve seen on nearby homes. For example, the way our doors and windows are framed and trimmed show the skill and craftsmanship of experienced tradesmen who clearly used extra materials to ensure a clean, quality look. I had one follow up call for a minor adjustment on a sticky deadbolt lock and the crew came by the next morning to address it. Overall very happy with the work done and will make Tri Star our first call for the next job(s) we have planned.
My family has had multiple projects done by Tri Star and have never been disappointed most recently a complete kitchen remodel which we love. It was a big job done very professionally in a timely manner. From the planning stage with Max right through the construction to the final product everything went smoothly 5 stars we couldn’t be happier
Recently had a window replaced in my home and they did a great job. Everyone I interacted with throughout the process was helpful and professional. I would highly recommend
I'm a big fan of TriStar TriStar has done lots of work in my house and I am very happy with the work that they have done just recently TriStar install a storm door the storm door looks very strong and a lot of my neighbors have admired the door and the work from here on any work that has to be done in my house will be done by TriStar
Absolutely the best roofing company in town. Knowledgeable, efficient, excellent communication and just a pleasure to work with! I am so glad to have found these guys.
I had a front door and bathroom redone by them and they did a fantastic job. They were very professional and clean. I am extremely happy with their work and would highly recommend them for any work. Will definitely be using them again.
Max and the Tri-Star staff were great. Not only was their work very professional, but they suggested alternatives that made the job even better than my wife (Maria) and I could have imagined. Great experience. Will be calling them again soon for another project.
UPDATE: As noted above, we called Tri Star back for more work in our house, and again they didn't disappoint. They did a professional, great job! Another 5 star review!!!!
- 1914 Richmond Ter, Staten Island, NY 10302
- Commercial Roofing
- 24/7 Emergency Repairs
- Financing Available
- Locally Owned & Operated
- Warranties Offered