Logo of Tipton Ace Hardware

Tipton Ace Hardware

  • 844 E Jefferson St, Tipton, IN 46072
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

About the Business

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What people say about “Tipton Ace Hardware”?

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Recommended Reviews

Overall Company Rating
Good 4.3
Out of 12 reviews
5 stars
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Vincent Braun
Apr 26, 2025

How do you have 40+ belts hanging on your front wall and your employees not know and have no way of knowing what they fit?

Two grown men...I suspect both over the age of 60...have no idea of knowing what you have nor how to look it up.

In this age of poor service, small town business owners complaining about box stores like Lowes and Menards taking their business and charging lower prices...

I would think service and knowledge would be paramount to your sales process.

Instead, I learned two things today. Your employees have no clue, again at age 60+, how to sell your products...one of them even saying that they don't have any idea how old the belts are and recommended I don't by one...

And secondly...

An 18-year-old at Topps in Elwood went out of his way to help me try to find the belt for my riding mower. Topps also did not have what I needed. However, he sincerely tried to do his job.

What your employees don't know is that I had already spent over $50 on two previous visits to your store today...

...I won't be back.

Mike Skaggs
Jan 8, 2024

People that know how to get the right tools, accessories etc. And the price for the items are reasonable. Hell I can pay a few more dollars just for the way they are in giving you a chance to make a sound decision from either a chainsaws capability to the effectiveness of power tools.

Misty Sullivan
Oct 13, 2023

Love this place! Everyone is so helpful and attentive. They even look fwd to my poocie coming with me!! Prime example of an small town business

Brad Whitman
Jul 15, 2023

I always go here before leaving town. Customer service is unlike any other hardware store I've been to. As a contractor and a business owner I know first hand you do not get the customer service anywhere else that Ace employees have!

Joann Whitman
May 24, 2023

Never do I have to even ask if I need help. The staff is ALWAYS so friendly! If I have a problem with something at home, this is the FIRST place I'll go to. They explain EXACTLY what I should get. Then, they'll explain to me how I can resolve my problem.

You sure don't get that kind of customer service very much anymore. Our family goes here first for just about everything, unless they just don't carry it. Even then, these folks will direct you to where you can find it.

Gary Miller
May 19, 2023

Staff is courteous and very helpful. There's a huge selection of almost everything you could want from a hardware store.

Blake Courtney
Sep 1, 2022

DO NOT HAVE THEM ASSEMBLE. If you are buying a mower, do not have them "assemble" it for you. I selected this option since it was free with my purchase (after knowing how easy the assembly was, I should've requested it in the box unassembled). I purchased a new Ego mower this spring from Ace. When I arrived to pick it up, the battery had a few scratches and the charging station was covered in dust. I didn't think anything of it. I just assumed it was maybe dropped and that where it was stored gets a lot of traffic and dust gets kicked up. A few months later, my battery stopped working. I submitted a warranty claim with Ego (not a great experience) and I asked the last person I spoke with why the battery already died. He stated that the mower was from 2021, the charger from 2018 and the battery from 2019 (not only was it old, it was an older generation of battery as well). He said based on what I registered, the battery and charger did not come with my mower. He said it appears as though I was given a used or old battery, as well as a used charger. He informed me that they've had similar issues like this in the past with Ace.

I like this Ace Hardware store, but I will never make a large purchase, or even any purchase, from this store again. I hope that the battery and charger that was removed from my original box is being put to good use. To spend $500+ on a new mower just to get a bait and switch...

Robb Roloff
May 20, 2022

This ACE hardware has always been super helpful. I've found the prices comparable to the larger stores, but you really can't beat the personal service.

Scott Pumphrey
Jan 4, 2022

Always my go to place for what is needed around the house. Very good people with lots of knowledge for what tou are looking for.

thomas carmer
Jul 10, 2021

Not a huge store by any means, but for what floor space there is, I pretty much find what I need. Glad we have it in Tipton.

Michael McCool
Jul 24, 2020

Good people, prices are a little high but they have to be for a small town....update: I went back there today for a pole saw. I was going to go to Home Depot because it was cheaper but thought I would see if they would price match. The manager was helpful and matched. I'll be going there a lot more in stead of driving out of town. Thanks.

Kevin
Jun 5, 2020

Local hardware stores are the best the staff are super friendly and ready to help I am usually in and out unlike super stores when u have to send a search party to find someone.

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  • 844 E Jefferson St, Tipton, IN 46072
  • Commercial Roofing
  • Industrial Roofing
  • Residential Roofing
  • 24/7 Emergency Repairs
  • Free Estimates
Hours
Mon7:30 AM - 9:00 PM
Tue7:30 AM - 9:00 PM
Wed7:30 AM - 9:00 PM
Thu7:30 AM - 9:00 PM
Fri7:30 AM - 9:00 PM
Sat7:30 AM - 9:00 PM
Sun7:30 AM - 9:00 PM

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